Customer Ratings & Reviews

This chair is very comfortable and really happy with the quality. Purchased it for my office, and the locking recline feature is a nice touch. The adjustable lumbar support and headrest make it suitable for both me and my partner. Plus, it was very easy to assemble and Sofie approves.

Bought this for my soon to be 14 yr old son. He was able to assemble it by himself. He was even more excited when he sat in it! He loves all the adjustments that it had. Definitely can be set to any person comfort. I’m even considering getting me one for my office.

Where do I start. So, I ordered this chair for my son’s 14th birthday. It immediately got delayed, so I thought no big deal. It was delayed two days; when it finally arrived, I noticed the box was opened and then taped shut with regular tape, opposed to the branded security tape. So I opened the box and immediately noticed that the parts were broken. I immediately called Best Buy to ask them for a replacement, wondering why they even sent this to begin with. So the rep says, oh you can just return it to any Best Buy store. I can’t fit the chair in my car, which is why I preferred it delivery. So she assures me, UPS can just come pick it up. She goes on to tell me that I will receive an email that will allow me to schedule a pickup. I never recieved an email and I work a morning job. UPS just randomly shows up without notice to pickup the chair, but again I work mornings, I’m not at home to give it to them, nor do I know when they are coming. Now, I’m trying to find a way to return this thing to the store. My son’s birthday was ruined. Worst Bedt Buy experience ever. I still haven’t received a replacement as it’s been delayed for about a week now and may end up being cancelled, will update if it is cancelled.

Very nice! Just built it and already love this chair! I’m 6”2 230lbs and it isn’t tight at all, it leans back in a nice position and don’t even get me started on the arm wrest…..nice texture that doesn’t stick to you when gaming or hurt over time of playing on them from what I can already tell

The box arrived ripped open and retaped with several missing items. It was not possible at all to actually build the chair so I returned it to the local Best Buy. It looked decent but i would not recommend ordering online...

I have ordered this chair twice and both times have received wrong chair. Both times they sent me a serta chair, just like one of the other reviewers on here. I cant speak to the quality of the chair but the chair but I will say until this gets sorted out expect the wrong item to be shipped.

Wrong item shipped. Ill update my review when corrected

Primairly as a PC gamer, the Lenova Legion Mesh Gaming Chair succeeds in suiting most of my personal needs. Building the chair took almost no effort, which was appreciated since cheaper “gaming chairs” tend to have a challenging build process. Comfort is extraordinary; the mesh back feels comfortable and is one of the seats unique characteristic, hence the price. The seat is incredible; it offers an excellent blend of just the right amount of firmness without being too firm as to cause pain from long(er) sessions. Although the seat is big, it does feel comfortable whether a petite or bigger user sits on the chair. The arm rests are incredible, arguably one of the best; they too are firm, but have a suddel softness to them when you push down with enough force. The arm rests also accomadate different possitional prefrences to suit your exact needs, whether you need the arm rest to extend out or inwards, it does it all and it does it very well. Furthermore, the arm rests are big, as such, they serve as a relaxing area to rest your arms. The overall build quality of the chair is good, and is very heavy which leads me to believe that hopefully, the chair will last for a while. However, despite the praise this chair deserves, I have a hard time adjusting to the fact that the Legion Mesh gaming chair does not fully stand in a veritcal position. When I look for a gaming chair, I need a chair that, when I sit, the chair can be pushed up against my “entire” back and support my neck, since that is what I am used too. The Legion Mesh gaming chair, although when standing in its most vertical position, does push up against my back, it only pushes up against my lower back since it is the back mesh pushing against my lower back. When the user relaxes on the chair, that is when the chair excells in comfort, however when actually (PC) gaming, it does not quite do what I personally am used too. Time is perhaps needed to adjust, but it is time I am willing to give to the product since I have been impressed by it thus far.

Excellent, feels comfortable to sit in for gaming sessions and virtual meetings. Assembly was pretty straightforward too.

I work from home as well as do a fair share of gaming on PC. I bought a few cheaper office chairs in the past and let me tell you, the more money you spend on an office chair is and will always be worth it. With that being said, even though this chair was a bit pricey, its has totally exceeded my expectations. 5 out of 5. Definitely recommended. This is a great option if you dont want to settle and also dont want to totally break your bank.

[Employee of bestbuy] Very Similar to a Herman Miller but a fraction of the price. My order came 3 days early and was pretty easy to set up. The arms gave me a little bit of trouble but other than that, very simple. This chair definitely needs a couple of days to break in but is very comfortable. It is an ergonomically correct chair so it is good for your posture while sitting at a desk for long hours.

Im 6'1, so its difficult for me to find office chairs. This is the first CHAIR ive used that goes high enough that my feet dont touch the ground. This made me so happy since im still growing, and this chair could suffice for years to come. Easy peasy building. The ergonomics... admitedly mid af, but definately a step up to your average chair. For the price, its kinda expensive, but i got it on sale so it was worth it FOR ME (idk about others)

I ordered this chair to be picked up in store by Dec 22nd, to have it BEFORE Christmas. ...as it was supposed to be a present for my son. It just never showed. So I called and switched and had it shipped to my house instead. Just like many other reviews I was shipped the wrong serta chair not once, but twice! After the 2nd time they told me I couldn't have the correct chair shipped and would be getting a refund. So now I'm out this chair and it was the main present my son wanted. This is not ok to do to customers! Apparently this is a warehouse issue maybe, idk...but it's wrong! Best buy fix this plz! You should make it right and send the correct item, not tell the customer they cant have said item because of YOUR shipping problems! I'm very disappointed!

Great chair and easy to assemble compared yo other chairs

[Employee of bestbuy] what else can i say? it was easy to put together and it doesnt hurt to sit in for a while. good chair.

First of all, this chair is $100 cheaper at Sam’s Club. I ordered this chair as a Christmas gift for my boyfriend and I waited maybe a week and instead ended up with a Serta chair. Contacted support, was told I’d be sent the correct chair this time. Waited another week or so, and boy oh boy I got another of the SAME Serta chair! Apparently this is a pretty common issue with Best Buy from what I’ve been told. The UPCs are similar but thats a pretty pathetic excuse. To make things even worse they will not give me a refund until up to a week AFTER Best Buy physically receives both boxes shipped back to them, OR I have to find some way to lug two absolutely massive 70+ pound boxes back to a physical store. Best Buy ruined this gift and now I’m out $400+ until I can find a vehicle large enough to get these back to a store. Great way to treat your Best Buy Total member.

Im a bigger guy and its very uncomfortable, i constantly feel like im slipping off the seat, and the back rest feels like it's pushing me off

I really like these chair. It is very modular and allows for tons of adjustment. It is more on the firm side.

I like how sturdy the chair is compare to all the chairs ive had this is one is really heavy duty

This chair is great, it is so comfortable and looks very nice.