See more imagesLG - 1.7 Cu. Ft. Convection Built-In Smart Microwave with Sensor Cooking and Air Fry - Stainless Steel
- Model:
- MZBZ1715S
- SKU:
- 6503682
Highly rated by customers for:
See more imagesHighly rated by customers for:
would recommend to a friend
Carlos Posted
Definitely not what I expected for the price. I had to wait months for the item to be delivered, and when it was delivered and I was able to get it installed I realized it just feels like a cheap microwave. It’s not worth the price. The screen lookes like a 90’a radio, theres no light in buttons! It’s unbelievable, so every time you use it at night you must make sure to turn on your light or use a flash light. There’s no customizable settings, it is not what you would expect for a microwave of such price.
Posted
Hello, Carlos.
We're sincerely sorry to hear about your experience with our Microwave. It's disheartening to learn that it didn't meet your expectations, especially after such a long wait.
Your feedback is crucial to us, and we're taking your comments seriously. We're constantly striving to improve our products, and your input is invaluable in this process.
If you have any further feedback or specific issues you'd like to address, please feel free to send us a private message via Facebook or X (Twitter) @LGUSSupport. We're here to listen and assist in any way we can.
Again, we apologize for any inconvenience you've faced. Your satisfaction is important to us, and we appreciate your honesty.
—Kai
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NancyK Posted
I was clear when I talked with BB that I wanted a microwave oven to replace the one we owned that cratered. Instead of ordering a replacement with the same features, BB recommended a replacement that was only a microwave and not a microwave oven. I didn't realize it was the wrong model until Overstreet came to my home today to measure for installation and told me the LG we ordered was only a microwave and not a microwave oven as I requested. I went to the Airport Freeway store today and talked with the Manager, who realized the problem and showed me what I needed to order. He was courteous and professional and solved my problems.
Posted
Hi, Nancy. Thanks for sharing your experience with us. We’re glad to hear the manager was able to assist in solving the issue with your LG Microwave (MZBZ1715S) model, though we understand the confusion you experienced during the ordering process. We strive to provide exceptional services and ensure a smooth experience. To ensure you get the correct model moving forward, we recommend double-checking the product details, especially if a microwave oven is specifically required. If you need any further help with your replacement or have additional questions, feel free to reach out to us via private message on social media @LGUSSupport, and we’ll assist you every step of the way. We appreciate your understanding. ^Juvy <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
DavidS Posted
I had really bad expirence for this one installation. I purchsed this November 2022 and setup the installation May 2023 but they are keep push back the installation and finally installed late June. I visited more than 5 times in local store to complain this nobody resolved even store manager.
Posted
Hello there. Thanks for reaching out and providing feedback. We're sorry to hear about the inconvenience you have experienced with your LG Convection Built-In Microwave . We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We would be please to investigate this further, but we must switch to a platform that allows for back-and forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, a Agent will be more than happy to assist you. If you do not have either platform. You can always reach out to us our LG Support Team at (800)243-0000.^Jai. <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />