Customer Ratings & Reviews

The door doesn’t always close tight enough to start. Trim had to be removed and now need a trim guy to put back the two trim pieces.’

I bought this because i wanted an over range microwave/air fryer combo. Unfortunately, the Ir fryer isn't great. You can't set the temperature for the Ir fryer. There are a few preset categories and you choose the serving size. All of the things I Ir fry come with specific air fry temps and times. None of the presets work with all of the things I air fry. Also, the there wasn't basket or plate with holes that would be good for small thing as like tots and fries. The microwave works great. No complaints. I love that I can just press a number and it starts cooking 100% for that time. The unit is a bit big and bulky for my kitchen. I can no longer turn a pan over to empty stuff into another pan. Install wasn't easy, but i was able to muddle through it.

This microwave looks very good, generally functions well, and has nice “smart” appliance features which are appreciated. My only (major) gripe with it is the vent function which (at least on my unit) seems rather ineffectual. Some smoke from cooking on a range below will be sucked into the vent when on at its highest setting, but not nearly enough to make a meaningful impact. Much of my reason for buying this model was for the vent function, so i am a bit disappointed.

I like this microwave, however, main reason I purchased it was the combo feature but the air fryer is definitely not as expected. My ninja is way faster and to a perfection. The fact that doesn’t specify it needs to be reheated before used is not true. And even reheating before cooking still takes longer.

So far so good. But the 3rd party installation left their trash behind. And had no manners in my home. Didn’t even introduce themselves

Looks great but the air fryer function isn’t great. I’d like more freedom to air fry at the temp and time I choose rather than preset functions.

Nice looking and works well, maybe a bit complex. My problems is the design. I thought it would be nice to have controls along bottom but what I didn't take into account was that the door would be huge! It swings out very far and I have to back up to open it. Also the unit is up against a cabinet on right side so I can't use the groove in the side of the front to open door, so I have to pry door open from bottom with my fingernails. Also, I have to remove the pan and raised grill often to use the microwave, and it's always in the way. And no broiler, I forgot to check on that. So I learned my lesson. When I renovate kitchen next year, I will sell this on and get speed oven so I'll have broiler, then use a chimney type hood. On positive note, installers were great!

I am giving the microwave three stars, so far I have used it for both the microwave oven, and the convection oven and that works fine, my main gripe is that unless you are using this in a well lighted area, it is difficult to see the words and numbers on the operating panel part. At night you can not just operate it without needing to turn all the lights on. They should have made the selections light up when you touch anywhere on the key board. It works, I will keep it but beware if you need to see what you are doing without all the lights on

The installation was horrible! They damaged the Microwave, did not install the exhaust fan properly! So it bring all the smoke inside instead of out side! Which I have it ready and all they had to do is Connect it! Called to complain but there is no one to response! The product itself works very good!

Item was in the used listing. It was listed as excellent but shouldve been fair condition. Item was missing $$$ parts, like tray and cooking pan and roller .

We purchased in September 2022, and were very happy with the look, performance, and functions. Unfortunately, last week, the buttons stopped working. Thankfully, its still under the MFR warranty. We contacted LG and they sent a service technician out within a few days. The diagnosis is that we need to a new door. Will provide an update to the review to let ya'll know how the repair goes. This is pretty upsetting given the cost of the microwave, but I guess we're lucky it happened before the warranty expired.

Design: 5/5 its is nice. Microwave: 4/5 it is okay, I saw more powerful alternatives. Convection/air fryer: 2/5 its is not worth it, it is not powerful, you will need 13 minutes to heat a bread, air fryer functions does not cook wings well done, its the worst functionality. Air vent: 3.5/5 it will still reject air in the front even if you set up the air to go outside. Overall I am disapointed that a such big and heavy unit sucks at convection and air fryer

The glass revolving tray does not fit properly on the revolving base. The command panel is too dark. The air fying feature is too vague to be fully useful. Nice looking though.

We haven't had much success with the air fryer functions, but the microwave works well and has lots of options and flexibility. The two main issues that keep it from getting 5 stars are: 1) The contrast between the print on the buttons and the background is too light. Brighter/whiter characters would be easier to read. 2) Dishes are sometimes very hot and we have to use oven mitts to remove then. We've never had that happen with other brands, but when we called LG, they said that is normal and we would have to pay to have someone check it, even though we are still under warranty.

It was not as powerful as my old one. It takes longer time to boil milk

disappointed in the air fryer function. takes longer to cook than a regular air fryer

In less than a month from installation, we have a close door code. It is now a tomer, clock, fan and night light. Airfry is slower than traditional airfryers.

The unit looks nice and works well cooking and reheating. What it does not do well is work as an exhaust above your stove. The suction is minimal. It would also have been nice if the on unit buttons would have been backlit so you don’t have to turn on lights to see the buttons and if there was a nightlight setting.

inside is very small compared to the outside. For the price, I am unsure if its worth it

Microwave is good in all aspects except I do not believe the Sensor Reheat (maybe the Sensor Cook as well) works correctly. When we want to reheat a cup of coffee or piece of meat, the microwave (at 100% I think) goes on until the coffee boils over the top of the cup and meat is well over done. The great thing is the Geek Squad is very helpful and will come out to take a look.