See more imagesLG - 2.1-Channel S40T Soundbar with Wireless Subwoofer, Bluetooth Connectivity, Dolby Audio and WOW Orchestra - Black
- Model:
- S40T
- SKU:
- 6579923
Highly rated by customers for:
See more imagesHighly rated by customers for:
Danny Posted
When the subwoofer actually paired and stayed paired, the sound was quite good. The problem is that the subwoofer never stayed paired consistently. Even though the soundbar and the subwoofer were about 2 feet apart from each other, the bluetooth pairing was never stable. Had to return this.
Posted
Hi, Danny. Thank you for sharing your experience with us. We understand your concern about the subwoofer on your LG Soundbar (S40T) model that doesn't maintain a stable Bluetooth connection. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To help improve the pairing stability, we recommend ensuring that both the soundbar and subwoofer are placed in an area with minimal interference from other electronic devices. Additionally, you can try resetting both the soundbar and subwoofer by turning them off, unplugging them for a few seconds, and then pairing them again. For more help, you may visit https://www.lg.com/us/support/help-library/lg-sound-bar-why-isnt-my-subwoofer-connect-to-my-lg-sound-bar--1422391675816.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you in troubleshooting further. We're confident we can get this resolved for you. ^Juvy
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MWAMINIS Posted
I buy this on 3-12-2026 this no working well pleass help me to fix it .
Posted
Hi, Mwaminis. Thank you for reaching out to us. We understand the importance of having your LG Soundbar (S40T) model working smoothly, especially since you’ve recently purchased it. To get started with troubleshooting, please try a power cycle on your unit:
> Unplug the power cord from the wall outlet and the soundbar.
> Wait for at least 60 seconds.
> Plug the power cord back into both the outlet and the soundbar.
> Power the unit on to see if it responds correctly. For more guidance, visit https://www.lg.com/us/support/help-library/lg-sound-bar-troubleshooting-no-audio-from-external-sound-system--1422464978777. We’d be glad to look into this further for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your unit details and a brief description of what’s happening so we can assist you more closely. ^Juvy
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KennyB Posted
Having issues getting it to works keeps turning off and disconnecting the sound bar
Posted
Hi, Kenny. Thank you for reaching out and sharing what’s been happening with your LG Soundbar (S40T) model. We understand the importance of having a sound bar that stays connected and performs consistently. One helpful step you can try is performing a power reset on both the TV and the sound bar. Unplug the sound bar for about 30 seconds, then plug it back in and reconnect it using either HDMI ARC/eARC or optical, depending on your setup. If you’re using Bluetooth, removing the device from your TV’s Bluetooth list and pairing it again can help stabilize the connection. For more guidance, visit https://www.lg.com/us/support/help-library/audio-cutting-out--20154860345938. We’d be glad to take a closer look at this for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
osof Posted
Puchase open box lg sound bar. Marked excellent condition. When it came had missing parts. I tried to call the store to ask for a remote. I told them I mounted them to the wall. They said i could return it for a refund. But I may not be able to find another open box deal. So i have to remove it from the wall return it and either repair the wall or spend more money to buy a new sound bar. Also when you call the store to inquire about the problem you can never get though, it always goes to customer service outside the store. If LG or the lakeland store is reading this can you respond to my concerns?
Posted
Hi, Osof. Thank you for sharing your experience with the LG Soundbar (S40T) model. We understand your concern about receiving an incomplete product, especially when you’ve already mounted it and are now facing the challenge of removal and possible damage to the wall. We strive to provide excellent services and ensure a smooth experience.
We recommend contacting the Lakeland store again, asking to speak with a store manager, or escalating the issue for a resolution. You can also reach out to LG Support via private message on social media @LGUSSupport, and we can assist with troubleshooting or any further guidance.
We appreciate your feedback and are here to help resolve this issue. ^Juvy
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WilliamL Posted
Returned as no remote and power cord was apparently cut and electrical taped together
Posted
Hi, William. Thanks for reaching out about your LG Soundbar (S40T) model. We understand the importance of receiving a product that arrives complete and in proper condition. For this model, one helpful step once you have a proper replacement is to use the LG Sound Bar app for setup and audio adjustments, which can make operation easier even before pairing a physical remote. For more guidance, visit https://www.lg.com/us/support/product/lg-S40T.DUSALLK. We’d be glad to take a closer look into what happened with your order. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your purchase details so our team can assist you directly. ^Juvy <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
StacyB Posted
Item was shipped to me severely damaged. Packing was horrible items were not secured at all product looked like it had been used for six months and dropped on the floor.
Posted
Hi there, StacyB. Thank you for sharing your experience with us regarding the LG 2.1-Channel S40T Soundbar with Wireless Subwoofer. We understand that the condition and packaging of the unit you received did not meet your expectations, and we understand your inquiry.
We take the quality of our products and the condition in which they arrive seriously. Since the unit was damaged and appeared used upon arrival, we want to ensure we address this shipping issue and look into replacement options.
https://www.bestbuy.com/product/lg-2-1-channel-s40t-soundbar-with-wireless-subwoofer-bluetooth-connectivity-dolby-audio-and-wow-orchestra-black/JJ8VPZQWV7
Your feedback is important, and we'd like to assist you further with this issue. For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to assist you. We appreciate your patience. —Renzo
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Joseph Posted
It failed to power up right out of the box. And as I was moving from apartment to home, and purchased this shortly after move in day, I'd not had time to open and install it until past the 15 day return period. So Best Buy would not honor my walk in and replacing it, so now I'm having to deal with the manufacturer directly.
Posted
Hi, Joseph. Thank you for sharing your experience with us. We understand your concern about receiving your LG Soundbar (S40T) model and find that it fails to power up right out of the box, especially after your recent move. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To start, we recommend checking the power source and ensuring that all cables are securely connected. If everything appears fine on your end, it’s possible that the unit is defective, and we’ll be happy to assist with a warranty claim or replacement. For additional help, visit https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-reset--20153193962273. Please send us a private message on social media @LGUSSupport with your order details, and our team will work directly with you to resolve this issue as quickly as possible. We appreciate your patience, and we’re committed to making sure you have a fully functioning product. ^Juvy <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
EstelleP Posted
It is the worst sound bar I have ever purchased. The remote is very difficult to make work. There are no instruction for it. I had to call LG to have instructions (which were impossible to understand) regarding the woofer. I may send it back.
Posted
Hi, Estelle. We appreciate your feedback on the LG Soundbar (S40T) model. We understand your concern about the unit's remote not meeting your expectations. We strive to provide high-quality products and want to make sure you're getting the best experience with your unit. If you're having trouble with the remote, try replacing the batteries and ensuring there are no obstructions between the remote and the soundbar. You can also manually pair the subwoofer by pressing the pairing button on the back of the woofer.
For step-by-step guidance, please reach out to us on social media @LGUSSupport, and we'd be happy to assist you further. We appreciate your time and patience. ^Juvy
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AyeshaK Posted
Sound Is not great and sub woofer wont connect as well as doesn’t work at all like it claims . May as well just use the tv speakers
Posted
Hi there, AyeshaK. Thank you for sharing your experience with your LG Soundbar (model S40T). We understand your inquiry regarding the sound quality and the wireless subwoofer connection issue. To help, please try resetting the subwoofer by unplugging it for 30 seconds and then plugging it back in. Also, ensure the soundbar and subwoofer are within the recommended range and there are no obstructions or wireless interference.
https://www.bestbuy.com/site/lg-2-1-channel-s40t-soundbar-with-wireless-subwoofer-and-bluetooth-connectivity-black/6579923.p?skuId=6579923
If you’ve already tried these steps or need further assistance, please send us a private message on Social Media @LGUSSupport so our team can assist you directly and explore possible solutions. We appreciate your patience and want to help you enjoy the full performance of your soundbar system. —Renzo
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Good Posted
I bought this in the baton rouge location at the mall and i had no cables. No power to either the sound bar nor the subwoofer
Posted
Hi, there. Thanks for reaching out to us. We understand your concern about purchasing your LG Soundbar (S40T) model and find that it didn’t include the necessary cables. We are committed to ensuring that our products are delivered with all necessary components to provide a seamless experience. To get everything set up, you’ll need the power cords and connection cables for both the soundbar and subwoofer. We recommend reaching out to Best Buy customer service at 888-237-8289 to request the missing cables. If you need any help with setup or troubleshooting, please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further. ^Juvy <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
drjeff Posted
 the LG that I bought from you guys does not have a good sound in the subwoofer. But get with you pay for you
Posted
Hi, there. Thank you for sharing your feedback on the LG Soundbar (S40T) model. We understand your concern about the unit not providing the expected sound quality. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
For further assistance, we recommend checking the sound settings on the soundbar to ensure it’s properly adjusted. If you feel the issue persists, you can reach out to us via private message on social media @LGUSSupport, and our team will guide you through troubleshooting or offer additional solutions.
We appreciate your feedback and hope we can help improve your experience. ^Juvy
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GloriaR Posted
This still does not connect to my Samsung TV even after a tech came out to pair it! Waste of $
Posted
Hi, Gloria. Thank you for sharing your feedback regarding your LG Soundbar (S40T) model. We understand your concern about the connection issue persists despite having a technician visit. We strive to provide high-quality products and exceptional services to ensure a smooth experience.
Since it’s still not connecting to your Samsung TV, we recommend ensuring that both devices are connected via Bluetooth or HDMI (depending on your setup) and that the correct input is selected on both the TV and soundbar. You can also try a reset of both the soundbar and TV, as this sometimes resolves connectivity issues. For guidance, you may visit https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-reset--20153193962273.
If the issue persists, please send us a private message on social media @LGUSSupport. Our team will be happy to help further troubleshoot or assist with any warranty options if needed.
We’re here to help you get the most out of your soundbar. ^Juvy
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Scarlett Posted
No surround sound or bass even though it is turned up.
Posted
Hi, Scarlett. Thank you for reaching out about your LG Soundbar (S40T) model. We understand the importance of having quality sound and are here to help you get the best experience from your device. We strive to provide high-quality products that exceed our customer's needs and expectations. For help, check the sound settings on the soundbar and your connected devices to ensure that surround sound and bass settings are properly adjusted. Verify that all cables and connections, including any HDMI or optical cables, are securely plugged in. Experiment with different sound modes or presets available on the soundbar to find the best setting for your audio preferences. If these steps don’t resolve the issue or you need further assistance, please send us a private message on social media @LGUSSupport. We're ready to help you troubleshoot and ensure your soundbar delivers your expected performance. ^Juvy <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />