Customer Ratings & Reviews

Good refrigerator that does everything it's supposed to plus several upgrades from my old refrigerator. Love the door in door access and additional drawer - so handy by providing easy access to regularly used foods. My old unit didn't use electronics at all so that was a small learning curve. I have an apple smart phone so don't know if my phone will be compatible but will check on that.

The craft ice took several days to start producing. They were a bit small than I expected, but it is a nice feature.

Love just about everything about this refrigerator.

Good looking fridge, that I have enjoyed owning. So far, so good after 3 days.

I love how nice it looks! It also has a lot of space for being counter depth. Craft ice is a cool little touch!

Craft Ice just doesn't work. Evidently, it's a widespread problem with no real fix. It works for a while, but when it breaks, you hear loud clunking from the freezer as the ice won't knock out to the try below. I used the phone app to open a ticket, but I read that after the craft ice module replacement, it works for a while and dies again. If it weren't for that issue, I'd say we really love the fridge. Smart looks, smart app, smart design. It's been handy to change the middle tray from refrigerating to freezing.

Well organized, and I am really enjoying the craft ice!

I really glad I purchase this refrigerator allow though I wanted the bigger one in size thi one is very nice!!

I love everything about it except for it’s not deep enough

Love love love our new fridge. It has exceeded our expectations so far. Double ice maker is a must

Very nice fridge but the door container where the water dispenser is at is so slim to really fit anything. The sphere ice is a cool feature but takes up a lot of space in the freezer so we ended up turning it off eventually. Overall pleased with our purchase.

Love my fridge and your people made it easy to choose, buy, deliver the new and remove the old. On top of that, I found my fridge for less at another store a week later. I felt bad but thought I’d check with your Wilsonville store to see about price match. They made it so easy and refunded the difference to my credit card! I was treated with people who were competent and polite throughout the whole process. Thanks to all!

This fridge is amazing. The drawer access and drink door is so helpful and keeps the fridge organized.

Love it everything i needed and more. lots of space

The wife likes it. The counter depth does not give a much space as a fill size one.

Do not buy this item from Best Buy in fact, do not buy anything from Best Buy. I have a Best Buy membership. I had service scheduled under my warranty when I called Best Buy. They told me no one ever made an appointment and you don’t have a warranty but when I look online, I do have a warranty. It says it right on the Best Buy site that I do have a warranty. I have attempted to get Best Buy to come out and fix my refrigerator for over a year and they will not come out to fix it now they’re saying they won’t cover it and essentially telling me that I’m a liar and never called them. So now I have a very expensive refrigerator with a broken icemaker and a door that will not seal.

Everything is working as described. The delivery and setup was on time.

Nice and easy to use. It has a door for drinks so you don’t need to open the fridge door.

Great refrigerator especially the craft ice that it makes. The best refrigerator we’ve ever had.

Best value of all refrigerators considered. Dual ice makers was a bonus!