See more imagesLG - 3.1 Channel SG10TY Soundbar with Wireless Subwoofer, Dolby Atmos and WOW Orchestra - Black
- Model:
- SG10TY
- SKU:
- 6578011
Highly rated by customers for:
See more imagesHighly rated by customers for:
JamesH Posted
Defective. Required replacement. Kept cutting off and making strange sounds.
Posted
Hi, James. We appreciate you taking the time to share your experience with us, and understand your concern about dealing with a defective LG Soundbar (SG10TY) model that keeps cutting off and making strange sounds. We strive to provide reliable, high-quality products that exceed our customers' needs and expectations.
Before proceeding with a replacement, it might be a good idea to check if the soundbar is sitting properly and that there’s nothing blocking airflow or causing it to overheat. Sometimes, just a little adjustment can make a big difference!
If you’re still having trouble after that, feel free to drop us a message on social media @LGUSSupport. We’d love to help you find the best solution and explore replacement options if needed. ^Juvy
RemaV Posted
Salesman sold the product when we didn't receive at all at delivery. Not very professional.
Posted
Hi, Rema.Thank you for sharing your experience with LG Soundbar (SG10TY) model. We understand your concern about an expectations aren’t met, especially during delivery. We strive to provide exceptional service and ensure a smooth experience. You can contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
For more help, please send us a private message on social media @LGUSSupport so we can assist you further in resolving this matter. We’ll work with our team to ensure you receive the product as soon as possible and help improve your experience.
We appreciate your patience and look forward to helping you. ^Juvy