- Rated 2 out of 5 stars
Wouldn’t recommend this stove
GR2Z Posted
Honestly it scratches at in all places. The heating area of the stove only heats in the middle, and the sides heat up super slowly.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi, there. Thank you for reaching out and sharing your experience with the LG Range (LREN6323YE) model. We appreciate the details you’ve provided about the surface scratching and uneven heating. One helpful step is to make sure you’re using flat‑bottomed cookware that fully contacts the heating element—uneven or warped pans can cause the center to heat faster than the sides. For the scratches, using cookware with smooth bottoms and cleaning with non‑abrasive pads will help minimize further marks. You can find more guidance on care and usage here: https://www.lg.com/us/support/help-library/general-maintenance-and-cleaning-ranges-and-cooktops--20152320015536BOR. If further assistance is needed, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can support you directly. ^Juvy
- Rated 2 out of 5 stars
Dangerously hot
Shay Posted
The stainless steel around the cooktop above the oven handle gets dangerously hot when using the oven or the stove. The oven has worked great, definitely runs a little hot so you have to cook things for less time and keep an eye on them, but overall we were happy with performance but ultimately have to return because we have young children and the outside gets to almost 200 degrees and stays hot for at least an hour after cooking. A bummer for sure.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi, Shay. Thank you for sharing your feedback on the LG Range (LREN6323YE) model and are glad to hear the oven’s performance has met your expectations in many ways. However we understand your experience about safety and satisfaction with your unit.
This model has ProBake Convection and Air Fry, which can lead to high internal temperatures. The stainless steel trim above the oven door can get hot during extended cooking. To avoid this, ensure the oven door is fully closed and that there's proper ventilation. The EasyClean cycle may also help keep the oven in good shape.
If you need more assistance, message us on social media @LGUSSupport. We're here to help. ^Juvy
- Rated 2 out of 5 stars
Product is ok
YalanisB Posted
So fore the product is good but ordering from Best Buy getting it shipped to me was a disaster I had 3 damaged stoves I got the wrong plug if ordering this item connect everything yourself or hire some one else instead of letting geek squad do it
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi, Yalanis. Thank you for sharing your feedback with us. We understand your experience with the delivery and installation process for your LG Range (LREN6323YE) model, including receiving damaged units and an incorrect plug. We really aim to provide reliable, high-quality products and top-notch services to make your experience as smooth as possible.
A simple step you can take to ensure the range is working properly after installation is to perform a test run of all the burners and the oven to check for even heating and correct functionality. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
For further assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. ^Juvy
