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NicoleE Posted
When it was delivered it was heavily damaged on both sides. End up returning
This review is from LG - 30-in Wide 6.3 Cu. Ft. Slide-In Electric True Convection Smart Range with 5 Elements, Air Fry and Flex Control Knobs - Stainless Steel
Posted
Hi, Nicole. Thank you for reaching out about your LG Range (LSEL6333XE) model. We understand the importance of receiving an appliance in the right condition, especially when you’re excited to get it installed and start using it.
If you decide to move forward with a replacement in the future, one helpful step is to inspect the range for proper leveling and secure installation once it arrives, as this ensures smooth operation and prevents performance issues. You can also review installation guidance here: https://www.lg.com/us/support/product/lg-LSEL6333XE.BRSLLGA. We’d be glad to assist you further. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help. ^Juvy
Bruce Posted
Broke within 3 months, took 2 service appointments to fix. Service guy said "I see this all the time on these LG's". Wish I could take it back and buy another GE. Don't waste your time
This review is from LG - 30-in Wide 6.3 Cu. Ft. Slide-In Electric True Convection Smart Range with 5 Elements, Air Fry and Flex Control Knobs - Stainless Steel
Posted
Hi, Bruce. Thank you for taking a moment to share what happened with your LG Range (LSEL6333XE) model. We understand the importance of having a range that performs reliably, especially when it’s only a few months old and required multiple service visits to get back up and running. For this model, one helpful step you can try—now that the repair has been completed—is checking that the range is level and the cooktop and oven vents have clear airflow. Proper leveling and ventilation help the unit maintain consistent performance after service. For more guidance, visit https://www.lg.com/us/support/product/lg-LSEL6333XE.BRSLLGA. We want to ensure you’re fully supported moving forward. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can take a closer look and assist you directly. ^Juvy
RLVB Posted
my review would be better had i not had so many issues with the purchase. From the employee paying to much attention to his personal cell phone, to ordering the wrong oven causing me to be over charged, and here we are 30 business days later and i still have not gotten returned payment from what i over paid! would not suggest purchasing any massive or major appliance from this company, at least in store.
This review is from LG - 30-in Wide 6.3 Cu. Ft. Slide-In Electric True Convection Smart Range with 5 Elements, Air Fry and Flex Control Knobs - Stainless Steel
Posted
Hi, there. Thank you for sharing your experience with us. We understand the importance of a smooth purchase and installation process for your LG Range (LSEL6333XE) model from start to finish. In the meantime, it may be a good idea to contact Best Buy customer service at 888-237-8289 to inquire about the overcharge. Once your model is installed, a handy tip to make sure everything's working well is to run the oven calibration check. This will help confirm that the oven temperature is spot on, and you can tweak it if needed. If you need more help, feel free to visit https://www.lg.com/us/support/product/lg-LSEL6333XE.BRSLLGA. And if you need any further assistance with your unit or help coordinating service, just shoot us an email at lgdigitalcare@lg.sprinklrsupport.com, and we'll be happy to assist you directly. ^Juvy
Tinkerbell125 Posted
Best buy lied and made promises i took off work for delivery and got confirmation the night before 2 hours before the window time they text me they ate cancelling my delivery. They wanted me to wsit another week. They didnt want do anyyjing to make it right
This review is from LG - 30-in Wide 6.3 Cu. Ft. Slide-In Electric True Convection Smart Range with 5 Elements, Air Fry and Flex Control Knobs - Stainless Steel
Posted
Hi, there. Thank you for sharing your experience with us. We understand how important receiving your LG Range (LSEL6333XE) model on time is, especially when you’ve adjusted your schedule for delivery.
Since this situation relates to the retailer’s delivery process, we recommend checking the product details and availability directly through LG’s official channels to ensure you receive accurate updates. You can review specifications and support information here: https://www.lg.com/us/cooking-appliances/lg-lsel6333xe-slide-in-electric-range. If you’d like further assistance in coordinating or verifying your purchase, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can help guide you. ^Juvy