See more imagesLG - 30-in Wide 6.3 Cu. Ft. Smart Slide-In Gas True Convection Range with 5 Burners, EasyClean and Air Sous-Vide - Stainless Steel
- Model:
- LSGL6337F
- SKU:
- 6450222
Highly rated by customers for:
See more imagesHighly rated by customers for:
BarryJ Posted
I recently bought this range and within a week the black powdercoat paint was chipping off the burner cap. It's clearly a manufacturing defect, but LG will not replace the part, and is now ghosting me. To make it worse, there are no replacement parts available for this model online. So now I've got a brand-new oven with a rusting burner cap that I can't replace even if I want to! Will definitely think twice before buying from LG again!
Posted
We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Jf00 Posted
Bought LGs most expensive oven at Best Buy...and just after 2 years the LED display is burning out!! How can this last just 2 years? LGAnswers? Do you think this is acceptable? Rating will change based on response.
Posted
Hello there. Thanks for reaching out and providing feedback. We're sorry to hear about the inconvenience you have experienced with your LG Smart Slide-In gas True Convection Range. We rely on our customers like you to let us know what we're doing right/wrong to continue to provide the best experience possible. We would be please to investigate this further, but we must switch to a platform that allows for back-and forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, a Agent will be more than happy to assist you. If you do not have either platform. You can always reach out to us our LGSupport Team at (800)243-0000.^Jai.
Mallclerks Posted
Installers claimed they couldn’t install it. Left the wrong gas line. Somehow a handyman did it in 10 seconds when using the right one. Told I have it go to store to complain even though I didn’t buy it from a store. Week of no oven. And they dented fridge during install. Do not recommend.
This review is from LG - 6.3 Cu. Ft. Smart Slide-In Gas True Convection Range with EasyClean and Air Sous-Vide - Black Stainless Steel
Posted
We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Disappointing Posted
I bought the stove and oven for over $3000 we were very excited to finally be able to afford and purchase this item. Since the day it was delivered it has never worked and that is over five months now. I bought the extra insurance and the geek squad has been out multiple times and is unable to resolve the issue. Best Buy is unwilling to help me exchange and get a new one… We had to cook Christmas dinner in our toaster oven. I really expected so much more from Best Buy and the geek squad. Extremely disappointed and upset.
This review is from LG - 6.3 Cu. Ft. Smart Slide-In Gas True Convection Range with EasyClean and Air Sous-Vide - Black Stainless Steel
Posted
We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Carba Posted
Oven stop working, digital screen had problems, numbers and temperature was missing digits due to a bad screen.
This review is from LG - 6.3 Cu. Ft. Smart Slide-In Gas True Convection Range with EasyClean and Air Sous-Vide - Black Stainless Steel
SIDD Posted
This stove material is so poor. It is awful to clean to the point just general oil stains are difficult to wash off. I had to buy a $140.00 stove protector to protect. I also had to cover all the stove top racks with foil because nothing comes of of it. I thought the grills being iron would be alot easier to clean but this thing is a disaster.
Posted
Hi, Sidd. Thank you for sharing your experience with us regarding your LG Range (LSGL6337F) model. We understand your concern about cleaning your appliance becomes more difficult than expected.
For the stove's surface, we recommend using a non-abrasive cleaner that is safe for your stove’s material, as harsh chemicals or scrubbing pads can sometimes leave streaks or damage the finish. Additionally, for the grates, soaking them in warm soapy water before cleaning might make the process easier and more effective. For more help, you may visit https://www.lg.com/us/support/help-library/general-maintenance-and-cleaning-ranges-and-cooktops--20152320015536.
If you’re still having trouble with cleaning, please feel free to send us a private message on social media @LGUSSupport, and we can guide you through more tips or help you with any warranty concerns. ^Juvy
Warning Posted
Cannot use front right burner as the flame when turned on is 6 inches high. Still waiting for Best Buy to call me back!!
Posted
We are sad to learn that this happened to you. We would be happy to review your case history to see if there is anything else we can do for you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer
Notakaren Posted
I bought this range 6 months ago and suddenly can’t change change temperature or use timer. Key pad not functioning. I sent through a request under the warranty to get it fixed yesterday and have heard nothing. So disappointed.
Posted
Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Gigi Posted
It’s not good at all. The features sound great but the food does not come out well. A Ninja air fry’s better. It does not cook the food evenly . It is the worst stove I have ever bought
This review is from LG - 6.3 Cu. Ft. Smart Slide-In Gas True Convection Range with EasyClean and Air Sous-Vide - Black Stainless Steel
Posted
We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Unknown Posted
Zero stars at this time as i have had the item shipped twice now because it for a second time it has arrived with dents on it.. for the price i have paud for our bundled appliances i feel this shouldn't even be a thing but it is!
Posted
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Olga Posted
Don’t buy this stove is horrible I was only able to use the oven once they tried fixing it but they were not able to fix it
This review is from LG - 6.3 Cu. Ft. Smart Slide-In Gas True Convection Range with EasyClean and Air Sous-Vide - Black Stainless Steel
Posted
Hi Olga, we're sorry to hear about the challenges you've faced with your range, and we understand your frustration. This is not the experience we want for our customers, and we apologize for any inconvenience caused. We'd like to assist you further to find a resolution. Please send us a private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000. Our team is here to help and address your concerns. ^Jayne