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SusieQ Posted
Absolutely Love my new Lg Induction cooktop! So easy to use, Cooks everything even , with everything you cook coming out perfect! Love the child lock . Love the thinness and sleek elegant look ! Couldn’t be happier with my purchase, the geek squad installed it quickly , answered all questions, did a quick review on how yo operate the new quick top, Love the fact it doesn’t actually get hot until you place pan on the burner, and how it immediately starts to cool down once pot removed.
JTtt Posted
I like the look of this top. It’s nice and works great. Induction heat up fast.
MarioE Posted
Excellent Appliance. Easy to use after some trial and error. Would be nice if the NUMBERS AND LETTERS hvae more brightness.
LynnG Posted
This is a great product. You should get it at best buy
MarkS Posted
Buyer beware, the specs listeed by Best buy show this as 120v. They are NOT, in box and on LG website show 208 / 240 VAC 60Hz
BryanC Posted
Looks great based on the many reviews from other customers.
FeyD Posted
I was a little skeptical about induction and had to give up some old pans and pots but it is working very well
JavierG Posted
The finish feels luxurious and the 36” feels enormous with enough room to cook freely!
phone2018 Posted
very nice cooktop it worked really well it fit right in place
TerriL Posted
Very good service glad to come learn about the home store by Best Buy
PaulM Posted
The item car damaged and am now waiting on a replacement. I put this order in August and it’s the end of October and I still don’t have a stove
Posted
Hi, Paul. Thank you for reaching out. We understand how important it is to have your new LG Cooktop (CBIH3613BE) model delivered and ready to use, and we appreciate your patience while waiting for the replacement. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to follow up on your replacement. While LG doesn’t manage retail delivery timelines, we’re here to support you once your unit arrives. When your cooktop is installed, we recommend reviewing https://www.lg.com/us/support/product/lg-CBIH3613BE.BBKELNA for setup guides, user manuals, and helpful tips to get started.
If you need further assistance or have questions once your unit is delivered, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
<img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JASMINEM Posted
We bought this for our vacation home it died after using it 4x’s and LG refused to help us waste of money don’t buy
Posted
Hi, Jasminem. Thank you for reaching out about your LG Cooktop (CBIH3613BE) model. We understand how important it is for your appliance to be working properly, especially for your vacation home. For this unit, if it's unresponsive after limited use, check the power supply and the circuit breaker. Try resetting it by turning off the breaker for 30 seconds before turning it back on. If it still doesn't power up, it may need service evaluation. For more information, visit https://www.lg.com/us/support/product/lg-CBIH3613BE.BBKELNA. If you’d like further assistance, please feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />