See more imagesLG - 36-in Wide 22.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Smooth Touch Dispenser - Stainless Steel
- Model:
- LRSXC2306S
- SKU:
- 6477390
Highly rated by customers for:
See more imagesHighly rated by customers for:
FatihK Posted
It was sold as an open-box item, but the customer representative did not inform me that the product was damaged and used, despite my asking about its condition. I also requested to inspect the item before delivery, but that request was denied. However, they later accepted the return and exchanged it for another unit. I paid the price difference and completed the replacement at the time of delivery.
Posted
Hi, Fatih. Thank you for sharing your experience with your LG Refrigerator (LRSXC2306S) model. We understand the importance of receiving a product that meets your expectations regarding condition and transparency. Great to hear your unit's exchange was processed. To keep your replacement unit performing well, we suggest checking the door seals: look for gaps or tears in the rubber gaskets around the doors. Test the seal by closing the door on a sheet of paper; if it slides out easily, clean the gasket with warm, soapy water to ensure a proper airtight seal, helping to maintain consistent internal temperatures. For additional guidance, visit https://www.lg.com/us/experience/refrigerator-maintenance-tips. If you’d like us to review your experience more closely or assist with your current unit, please email us at lgdigitalcare@lg.sprinklrsupport.com so we can help further. ^Juvy
CarolynC Posted
terrible ice maker and design doesn't dispense consistently or at all does not hv a light splashes everywhere when it does doesn't make enough ice
Posted
Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Eggg Posted
Ice maker Broke after 1 year and 2 months (2 months out of warranty). Sucks. I should have listen to the other reviewers.
Posted
Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRSXC2306S) model. We understand your concern about the ice maker not working after the warranty ended. We want to provide great products that meet our customer's needs. In the meantime, ensure the ice maker is on and the water supply line is connected properly. Since the issue happened just after the warranty ended, it's best to contact a local technician for help. You can also reach out to us on social media @LGUSSupport for assistance. Even though the warranty is over, we can still look into options for support or discounts on repairs. We’re here to support you and ensure that any issues are resolved to your satisfaction. ^Juvy
Jennifer Posted
The glass lid to the bottom drawer exploded on my child. After many phone calls on my part and poor customer service, they haven’t made it right yet. Also, delivery was repeatedly delayed on their part.
Posted
We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
ChemicalSmell Posted
Purchased 60 days ago, it started creating chemical type smell that permeated foods and ice. Best Buy wont do anything and good luck with LG still waiting on them. As it stands now avoid...
Posted
Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRSXC2306S) model. We’re concerned to hear about the chemical smell affecting your food and ice, and we understand how frustrating it is to deal with this issue so soon after purchase.
It’s disappointing that you’re having difficulty with both Best Buy and LG's customer service. We recommend reaching out to LG directly for a thorough investigation into this matter, as it’s important for both your safety and satisfaction.
If you need further assistance or have any questions, please send us a private message on social media @LGUSSupport. We're here to support you and help resolve this issue as quickly as possible. Thank you for your patience, and we hope to assist you soon. ^Juvy
DawnO Posted
I have not recieved but its paid for and no one is calling me back....i am really upset
Posted
Hey there, Dawn. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly, this was not your experience, and we apologize. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, the hashtag #VOC, and your contact information, and we'll be pleased to see what we can do to help. Thanks.
frig Posted
ice maker is already not working/dispensing ice and cant remove it to see what's wrong - 2 months after installation
Posted
Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Refrigerator Posted
Didn’t fit our space. Doors were made with strange fitting hinges, needing too much space to open.
Posted
We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette