Customer Ratings & Reviews

Posted 2 years ago

We appreciate your feedback regarding your recent purchase of our product, and we're sorry to hear that it arrived with scratches and dents. This is certainly not the experience we want our customers to have, and we apologize for any inconvenience.

Our team is committed to ensuring that our products are delivered in excellent condition. We understand the disappointment you must have felt upon receiving a product that did not meet your expectations.

To address this issue and provide you with a satisfactory solution, we recommend reaching out to our LG support team. They can assist you in resolving the damage-related concerns and may be able to facilitate an exchange or return for a product in better condition. You can contact them by following this link: https://www.lg.com/us/support/contact. -Carl

Posted 1 year ago

Hi, Gary. Thank you for sharing your experience with the LG Refrigerator (LRSXC2306S) model. We understand how crucial adjustable shelving can be for maximizing storage space and organizing items. We strive to provide accurate and detailed product information to help our customers make informed decisions. However, we acknowledge that sometimes, despite our best efforts, a product may not meet your specific needs or preferences.

While some models have fixed shelves, your feedback is valuable and helps us improve future designs. If there’s anything else your wife is looking for or if you have specific needs, please let us know.

For further assistance, please send us a private message on social media @LGUSSupport. We're here to help you find a solution. Your satisfaction is important to us, and we appreciate your input. ^Juvy