See more imagesLG - 36-in Wide Standard-Depth MAX 30.7 Cu. Ft. French Door Smart Refrigerator with Tall Ice and Water Dispenser - Stainless Steel
- Model:
- LRYXS3106S
- SKU:
- 6540882
Highly rated by customers for:
See more imagesHighly rated by customers for:
ScottFL Posted
We are on our second unit. First one was delivered and looked great. However, after having the unit for a few days, we were getting stomach issues. Fridge was set to 36 and freezer to 0. My wife thought the food felt warm. We bought two thermometers and placed inside fridge. They both read 46! Dangerous for food and it was all spoiling while the fridge told us all was good. Their diagnostic software showed all was good too. Called Best Buy and they were trying to force us to have a repair done since it was after 20 days. I said no way was I accepting a DOA fridge. They replaced it. New one showed up and was setup. Setup team did a much better job this time. We thought we were good. The control panel on this one was functioning which made us realize the previous one was bad. Two weeks into the new fridge and the thermometer shows it is holding at 42 even if we set the fridge to 33 and it thinks it is 33. Ice melts in the ice maker and won't dispense. We've had it. We will be exchanging this for a Samsung. We are disappointed. It is a beautiful fridge, but extremely dangerous if it cannot detect a 9 degree variance in temperature and keeps you food in the spoilage zone. Never rely on your fridge to tell you the temp. Always manually verify it. Pictures show the 45 degree milk temp coming out of the "33 degree" fridge and the remote temperature monitor showing 42 degrees. Absolutely dangerous for your family. If you own this unit, verify the temps!
Posted
Hi, there. Thank you for taking the time to review the LG Refrigerator (LRYXS3106S) model. We understand how important it is to have a reliable and accurate refrigerator for food storage. Please know the experience you described does not reflect the quality we aim to deliver that meets our customer's expectations. We appreciate your diligence in manually verifying the temperature and using additional thermometers to ensure food safety. Please visit this link to obtain more details on the issue: https://www.lg.com/us/support/help-library/not-cooling-refrigerator-CT10000021-1429710713371#. If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
jimandwen Posted
Great refrigerator BUT the salesman neglected to tell us that we needed an extra 2" of clearance to accommodate the door swing. The left door that was against a wall would only open 45 degrees.
Posted
Hi, there, Thank you for taking the time to review our refrigerator and bringing this issue to our attention. We apologize for any inconvenience you have experienced due to the lack of clearance for the door swing on your LG Refrigerator (LRYXS3106S) model.
We understand how frustrating it can be to discover such important information after the purchase. We recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If you require further assistance, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
JohnY Posted
This was the 4th delivery since our purchase of a LG fridge on July 4th. We experienced issues each time and had a nightmare with Best Buy customer service. This unit has a dent on the door and the doors are uneven. Best Buy did send gift cards, but we gave up. The delivery crews were great. I have spent $1000's for years and was appalled with this experience. Trying to weight whether to give up our Total Tech and shop elsewhere. Hoping the unit will perform well.
Posted
Hi there. Thank you for sharing your experience with us. I'm truly sorry to hear about the multiple delivery issues and the frustrating experience you've had with the purchase of your LG fridge. It's disappointing to learn about the dent on the door and the uneven doors, and we understand how this could be troubling for you. We appreciate your loyalty and the investment you've made in our products over the years. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris