See more imagesLG - 43” Class UT70 Series LED 4K UHD Smart webOS TV (2024)
- Model:
- 43UT7000PUA
- SKU:
- 6593577
Highly rated by customers for:
See more imagesHighly rated by customers for:
AishaM Posted
The tv screen has been randomly glitching. The top third of the screen is just flashing pixelated colors. We never had a specific incident with the tv that led to the problem; this happened within 6 mos of our purchase. I expected more from an LG tv.
Posted
Hi, Aisha. Thank you for sharing your experience with your LG TV (43UT7000PUA) model. We understand how important it is to have a clear and reliable picture, and we appreciate the details you’ve provided about the screen glitching.
For this model, one helpful step is to perform a firmware update to ensure the TV is running the latest software. Outdated firmware can sometimes cause display issues. You can check for updates by pressing the Settings button on your remote, navigating to All Settings > Support > Software Update, and selecting Check for Updates. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. If the issue persists, try a power reset by unplugging the TV for 5 minutes and then plugging it back in. If the glitch continues after these steps, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. We're here to help. ^Juvy
Bill Posted
The tv has a great picture and sound but the LG operating system is horrible. It doesn’t prioritize the apps that you use. It is not user friendly or user intuitive. Obviously who ever developed it never actually used it. The app takes forever for the voice feature to come on line and I had to buy a different remote for an additional $40.00 to use it. That was also not noted on the package or by the person that sold it to me. While it claimed to have that feature when I bought it. It also doesn’t support Alexa as advertised. Also a short power glitch resets the TV while my other TVs stay online. I would have returned it but I have it in my RV and I went on the road a few days after I bought it. I will not buy another LG TV.
Posted
Hi there, Bill. Thank you for sharing your experience with us. We understand that you're having trouble with the operating system on your LG 43" Class UT70 Series LED 4K UHD Smart webOS TV (43UT7000PUA) and its features. We would be more than happy to assist you further. Please feel free to contact us at lgdigitalcare@lg.sprinklrsupport.com.
https://www.bestbuy.com/site/lg-43-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593577.p?skuId=6593577
We appreciate your patience. —Renzo
ZacharyF Posted
The picture quality is great, user interface is complicated, speakers are not good.
Posted
Hi there, ZacharyF. Thank you for sharing your feedback with us. We understand that while you are pleased with the picture quality, the user interface and sound quality didn’t meet your expectations. We value your input and are always looking for ways to improve.
For the audio issue, we recommend checking the sound settings to adjust the volume and balance, or exploring external speaker options such as soundbars for an enhanced audio experience.
https://www.bestbuy.com/site/lg-43-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593577.p?skuId=6593577
If you’d like further assistance with the interface or sound settings, please send us a private message on Social Media @LGUSSupport, and we’ll be more than happy to help you fine-tune your experience.
—Renzo
WhydoIneedanickname Posted
Turning it on was a series of button pushing to get to Roku home page. Sometimes you turn the tv on and you needed to push the remote buttons differently. The sound stopped working more than once. I shut tv off and unplugged it but still didn't work. Then next day the sound would work. The remote is to cramped with buttons. Returned it and purchased a cheaper Insignia TV and it works great.
Posted
Hi, there. Thank you for sharing your experience with the LG TV (43UT7000PUA) model. We understand your concern about a TV that doesn’t perform as expected, especially when you’re facing issues with turning it on, navigating through the interface, and experiencing sound problems. We strive to provide high-quality products and ensure a smooth viewing experience.
We recommend checking for any available software updates in the settings, as these can often address glitches with the remote control and sound. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. If the issue persists, we suggest sending us a private message on social media @LGUSSupport, and we’d be happy to walk you through more troubleshooting steps to get your unit working properly. We respect your decision to return the unit. Your feedback is invaluable to us, and we’ll work to improve the functionality of our products based on your experience. ^Juvy
Jdavis Posted
The picture quality is ok. But the os is a little slow
Posted
Hi, there. Thank you for sharing your feedback with us. We understand your experience about the operating system on your LG TV (43UT7000PUA) model being a little slow. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
One easy fix you can try is clearing the cache, making sure your TV is up to date, and checking if there are any background apps or network hiccups. These little steps can really help boost your TV's performance and responsiveness. If you need more help, feel free to check out https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.
If you need anything else, just shoot us a private message on social media @LGUSSupport, and our team will be super happy to look into some solutions for you. ^Juvy
ktyzembr Posted
goes to settings every time i try to turn the channel
Posted
Hi, there. Thanks for reaching out and letting us know about your experience with the LG TV (43UT7000PUA) model. That definitely sounds unexpected, and we’d love to help get things back on track.
If your TV opens the Settings menu when you try to change the channel, we recommend checking the remote control first — make sure the Settings button isn’t stuck or being accidentally triggered. You can also try a power cycle by unplugging the TV for 60 seconds, then plugging it back in. If the issue continues, a factory reset may help: go to Settings > All Settings > General > Reset to Initial Settings.
You can find more tips here: https://www.lg.com/us/support/help-library/lg-tv-how-to-set-the-default-input--20153711388714. If you’d like us to assist further, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
RKEVINH Posted
Didn't work when its was delivered its had a bad smell
Posted
Hello there. Thank you for sharing your experience with us. We understand that your new LG 43-inch UT70 Series LED 4K UHD Smart webOS TV, model 43UT7000PUA, didn't work upon delivery and had a bad smell. Your feedback is important, and we'd like to assist you further.
https://www.bestbuy.com/site/lg-43-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593577.p?skuId=6593577
We would be happy to provide additional assistance and explore possible solutions. Please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo
Shyam Posted
The leg screws were missing when we bought the TV, so it cannot stand properly.
Posted
Hi, Shyam. Thanks for reaching out to us regarding the LG TV (43UT7000PUA) model. We understand your concern about the missing leg screws of the unit. We are committed to ensuring that our products are delivered with all necessary components to provide a seamless experience. If your TV is missing the leg screws, we recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. If you need more help, please reach out to us on social media @LGUSSupport so we can help you get the correct parts. Let us know how we can assist. ^Juvy