See more imagesLG - 48" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
- Model:
- OLED48C5PUA
- SKU:
- 6621817
Highly rated by customers for:
See more imagesHighly rated by customers for:
Isaac Posted
I like the size and clarity of the image but sound is horrible for the price. Internet needs to be perfect or hardwire. Not able to see LG channels over WiFi.
Posted
Hi, Isaac. Thanks for sharing your experience with the OLED48C5PUA. We're glad to hear you're enjoying the picture quality and size—LG's OLED evo panels are designed to deliver stunning clarity and vibrant detail.
Regarding sound, if you're using the internal speakers and finding the audio underwhelming, we recommend running a Sound Self-Diagnosis to check for any internal issues. You can access this by going to Settings > All Settings > Support > OLED Care > Device Self Care > Sound Self-Diagnosis. For a more immersive experience, many users pair this model with an LG soundbar or external audio system.
As for LG Channels over Wi-Fi, a strong and stable internet connection is essential. If you're experiencing interruptions, we suggest switching to a wired Ethernet connection for more reliable streaming. You can also try resetting your network settings or checking for firmware updates.
We’d be happy to assist you further and explore additional solutions. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com, and our team will be ready to help directly.
—Charles
VicG Posted
Open box "excellent" but came in with following issues: 1. Missing screws for stand 2. Missing remote 3. TV has a nasty dent on the frame 4. Won't turn on Worst experience ever.
Posted
Hi, Vic. Hi there! Thank you for reaching out, and we understand the importance of having your LG TV (OLED48C5PUA) model arrive in the condition you expected—especially when it was sold as an open‑box “excellent” item. Since the unit is currently not powering on, please try the following to determine if it is a power supply issue: Plug the television directly into a known working wall outlet. Sometimes, multi-outlet power strips or surge protectors can fail to provide the consistent voltage required for an OLED panel to initialize. If you haven't done so yet, we recommend contacting Best Buy customer service at 888-237-8289 for potential solutions. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can take a closer look and help determine the best next steps. ^Juvy
NOTAHAPPYCAMPER Posted
Nothing to review as TV never arrived for installation
Posted
Hi, there. Thank you for sharing your feedback with us. We understand your experience with the delivery of your LG TV (OLED48C5PUA) model. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
Sometimes, delivery delays can happen due to unexpected issues during transit. If you haven't done so already, it might be a good idea to reach out to Best Buy customer service at 888-237-8289. Just give them your order number, and they can help check the delivery status for you.
If you need any more assistance, feel free to send us a private message on social media @LGUSSupport. Our team will be more than happy to look into possible solutions for you. ^Juvy
RichardS Posted
Service was terrible! I’ll never buy from Best Buy again! Not properly set up and 2 appointments to return for geek squad never showed up.
Posted
Hi, Richard. Thanks for sharing your experience with the LG TV (OLED48C5PUA) model. We understand how important it is for your new TV to be set up correctly and supported with reliable service.
If your TV wasn’t properly set up, one helpful step is to run the Picture Test by going to Settings > All Settings > Support > OLED Care > Device Self Care > Picture Test. This can help confirm if the display is functioning as expected. Also, make sure your firmware is up to date by checking Settings > All Settings > Support > Software Update. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-can-i-update-the-tv-software--20154713237319. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. If you’d like help reviewing your setup or exploring service options, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
JenniferM Posted
Chat with Best Buy very poor. Agent hung up on me.
Posted
Hi, Jennifer. Thank you for sharing your experience with the LG TV (OLED48C5PUA) model. We’re glad you chose this model, but we understand having had a poor support interaction with Best Buy.
If you need help with anything specific about the product, feel free to reach out to LG directly for tips on setup, troubleshooting, or warranty stuff. You can check out our support page here: https://www.lg.com/us/support/product/lg-OLED48C5PUA.AUS. And if you want some personalized assistance, just send us an email at lgdigitalcare@lg.sprinklrsupport.com, and we'll be happy to help you out. ^Juvy