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DanielP Posted
There's not a ton of options for through the wall acs with 12,000 btus and this one is a newer model from LG with mixed reviews. I decided to go with it because I have had good experiences with LG and I'm impressed. All these complaints about noise are a bit puzzling as this is not any louder than most ac's at this level of power. The unit itself is very good looking and comes with a very simple easy to use remote. I got it on sale with a discount but it is expensive at 600 bucks ( like most at this level of btus). Overall, very happy with the purchase.
HemB Posted
Some plastic parts were broken but it didn’t effect any any function.
Dave Posted
The unit looks great but is noisy when the compressor starts
LavernL Posted
So easy to program, cools really well, fairly quiet, and nice looking. The price was right. Suggest getting a spare filter, as it requires filter cleaning every two weeks. The spare means no waiting for the filter to dry while you roast.
Satisfied Posted
I was looking for something comparable to the a/c I had that died and this fit the bill just right. It's the perfect size and is sleek and clean looking. The only drawback is that it is a little loud but it does a great job of cooling off my space.
HamiltonZ Posted
Noisemakers air conditioner are us. Good lord rubber bumpers on bottom of unit in mount might stop some but it is truly the loudest A/C I have ever seen. But really cools great, after 1 month of no A/C in Arizona I will put up with my new Noisemakers!!
JeffreyM Posted
The air conditioner works and cools the apartment. However, the vent doesn't have a rotation up only side to side.
Posted
Thank you for sharing your concern with us about the rotation of the vent on your LG air conditioner. Regarding the vent's rotation, I would like to inform you that some of our air conditioner models are designed to have a side-to-side oscillation feature, rather than a vertical rotation. This design choice allows for a wider distribution of cool air throughout the room, ensuring a more comfortable environment.
If you are looking for a vertical rotation feature, I recommend checking our range of air conditioner models or consulting with a local LG authorized retailer. They can provide personalized assistance and help you find a model that meets your specific requirements.
Should you ever need further assistance, don't hesitate to reach out to our Social Media Team by sending a private message on our Facebook or X (Twitter) using @LGUSSupport, and we'll make every effort to address your concern promptly. -Francine
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DonnaM Posted
Finally had this installed. It’s bigger than the one we previously had. Cools off the entire first floor. Very happy with it!
FranZ Posted
It cools the room pretty well but, I'm just very disappointed how noisy it is.
Michele1090 Posted
This air conditioner is great. Great price and great size and it is easy to use the remote, very simple. I definitely put it into use. I will recommend this brand to anyone. I give it a 5 Star.
Posted
Hey, How's it going? Thank you for letting us know. Your feedback helps us do better. Here at LG we pride ourselves on our product quality, but we understand that sometimes things don't always go as planned. If you ever need assistance with anything please do not hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. Thank You! `Jai. <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Mamba Posted
Satisfied with this product. It was a bit pricey though. Bought because of an immediate need.
AmJJ Posted
Works great Easy to install Wall and windows Heavy
Posted
Hey there. Thank you so much for taking the time to leave us a 5-star review. Your feedback means a lot to our team! ~Anthony <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Steve Posted
Pretty quiet, works good,definitely would recommend .
Pavel Posted
very good choice. I purchased 2 of these (but 8000 btu) in the past. one lasted 9 years, the second one is still going. LG seems to be reliable brand in AC space. hope this one will last too (it is 118500 btu). so far so good.
LucilleD Posted
I'm happy with the AC 's performance so far. Enjoying it especially with the warm temps we've had.
JimV Posted
I am a total tech member and have been very happy with the benefits and service to date. On this most recent purchase very frustrated. Ordered an a/c unit and it has been on continual delay. Today I was told I could pick it up in Portland Maine. None in stock so switched back to my first choice in NH. Very frustrating!
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We are disappointed to hear that you were not satisfied with your purchase. We strive to provide the best quality products to our customers, and we apologize for any inconvenience that you may have experienced. If you would like to discuss how we could rectify your experience with us, we'd love to hear from you. Please reach out to our customer support team at 800-243-0000. ~Tanisha <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
ZoeM Posted
I bought this unit because I think LG is a good brand, but I’m not sure what’s the issue, it’s cooling ok, but then blows air like a regular fan, although it’s set to cool setting. So my room is not cool as it should be
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Hi, Zoe. Thank you for sharing your experience with the LG Air Conditioner (LT1216CER) model. We understand how important it is to have reliable appliances that function properly. We strive to provide top-notch products exceeding our customers' needs and expectations. You may try this: check that the installation insulator and the mounting plate are properly fastened. If it is installed on a double-glazed window and the outer window is closed, heat cannot escape, and the cooling performance may deteriorate. For more information, visit https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-poor-cooling--20153313781420. For more help, please reach out to us at social media @LGUSSupport. ^Juvy <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JohnH Posted
Defective! Had to return it after it was installed. The 2ed one didn’t seem that much better. Hopefully it will last…
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Thank you for reaching out to us with this review about the LG - 550 Sq. Ft. 11,800 BTU In Wall Air Conditioner - White. Service and Product quality is our commitment. Should you have any additional inquiry or concern please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James. <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Auntie Posted
So far so good !! Works great recommend it Got delivered earlier than expected
Rms840 Posted
Came in with a bad fan i had to return not a good one
Posted
Hey there. We want to thank you for taking the time to communicate with us about your experience. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. This will be considered for our continuous improvement. We will surely pass on your feedback to the rest of our team. ~Anthony <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />