See more imagesLG - 55” Class 80 Series QNED 4K UHD Smart webOS TV (2024)
- Model:
- 55QNED80TUC
- SKU:
- 6578181
Highly rated by customers for:
See more imagesHighly rated by customers for:
AndrewH Posted
We had and old LG tv that we adored and used the heck out of for 10 years. We wanted something larger above our fireplace and decided it was time to upgrade. Obvious choice was LG since our first was so great. What a disappointment. This TV sucks! We should have returned this item. What a joke. The LAG! It is so slow. Processing time is so frustrating, some days it just thinks for way too long. It force closes all the time and just shuts down. It requires many updates, and every time it does an update it forgets the settings moves all the apps on your home screen and logs you out of apps.my father in law bought a Samsung a week after we got this TV and it is so superior to this item in every way. I have so much regret in this purchase.
Posted
Hi, Andrew. Thank you for sharing your experience with the LG TV (5QNED80TUC) model. We understand your concern, especially when an upgrade doesn’t live up to expectations. We aim to ensure you have a great viewing experience.
Here are some troubleshooting steps: Clear the cache in settings to reduce lag. Consider reinstalling problematic apps and check for software updates to get the latest fixes. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.
If issues persist, resetting the TV to factory settings might help. We're here to assist! Message us on social media @LGUSSupport for advanced troubleshooting or repair options. ^Juvy
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UTL98 Posted
So LG is hiding behind the stats of last years model. The 55QNED80URA is great. 120hz refresh, magic remote, and a faster processor. The 55QNED80TUC (this product) a slower refresh and the UI is so slow it's miserable. The picture quality is ok but there is so much artificing around fast moving objects it's awful. The sound quality of the speakers is abysmal. No doubt a con to make you buy a sound bar. Just be careful if you are expecting an upgrade from the 2023 model, THIS IS NOT IT! This is a huge down grade!! You are better off getting the 55QNED80URA if you can still find it. The price difference is worth it.
Posted
Thank you for sharing your feedback regarding our 55QNED80TUC model. At LG, we strive to provide our customers with the best possible products and experiences, and we take all feedback seriously.
We understand your concerns about the refresh rate, UI performance, picture quality, and sound quality of this particular model. We appreciate you taking the time to highlight these issues, as it helps us identify areas for improvement.
We would like to investigate this matter further and address your concerns appropriately. To better assist you, we kindly request that you send us a private message on our official Facebook page or Twitter account and we'll be more than happy to assist you. ^Jolly
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AngelaW Posted
The TV was defective and the CS reps. are incompetent.
Posted
Hi, Angela. Thank you for sharing your experience with the LG TV (55QNED80TUC) model. We understand how important it is for your TV to perform reliably, and are here to help make things right. If your unit is showing signs of defect, we recommend performing a quick power cycle: unplug the TV for about 60 seconds, then plug it back in and power it on. This can help reset internal components and may resolve certain display or functionality issues. Also, ensure your TV’s firmware is up to date by navigating to Settings > Support > Software Update. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. If you need more assistance, feel free to drop us an email at lgdigitalcare@lg.sprinklrsupport.com, and our team will be happy to help you find some possible solutions. ^Juvy <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />