LG - 570 Sq. Ft. 12,200 BTU Window Air Conditioner with Supplemental Heat Function - White

The LG 570 Sq. Ft. 12,200 BTU Window Air Conditioner with Supplemental Heat Function - White Model # LW1223HRSM is a 230/208-Volt Window Air Conditioner that must be plugged into a standard 240 V, 3-wire grounding receptacle rated 20 A / 240 VAC / 60 Hz (NEMA Configuration 6-20R)...^Ivan.

Hi, there. Thank you for reaching out to us about LG Air Conditioner (LW1223HRSM) model. The primary difference between the LW1223HR and the LW1223SM (often referred to as the LW1223HRSM) comes down to connectivity. The LW1223HRSM features Wi-Fi and LG ThinQ technology, enabling temperature control, mode changes, and schedule settings through your smartphone or voice commands via Amazon Alexa and Google Assistant. The LW1223HR is the non-Wi-Fi version, providing the same strong cooling and heating performance, operated via the included remote or the unit's digital control panel. For additional resources, check out https://www.lg.com/us/support/product/lg-LW1223HR and https://www.lg.com/us/support/product/lg-LW1223HRSM. If you have more questions or need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy

Hello there, Devonshire. Thank you for sharing your experience with us. We understand your inquiry about the plug type for your LG LW1223HRSM window air conditioner. The LG LW1223HRSM is designed for a 230V electrical supply and has a 208/230 Volt / 20 Amp plug. This means it requires a dedicated 20-amp, 230-volt outlet and is not compatible with a standard 15A plug. Owner's manual: https://www.lg.com/us/support/product/lg-LW1223HRSM.AT3AUSH Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

Hello there, Ying! Thank you for your inquiry about the LW1223HRSM air conditioner. This unit is capable of cooling spaces up to 570 square feet and provides heating performance with ratings of 9,200 BTU for low temperature and 11,200 BTU for high temperature. In winter, it can effectively heat your room, depending on outside temperatures and insulation. For optimal performance, make sure the unit is installed correctly and maintained regularly. If you have any further questions or need assistance, please send us a private message on Social Media @LGUSSupport. We’re here to help, and we appreciate your patience! —Avril

The BTU heat rating for this unit is 11,700 BTUs.