Customer Ratings & Reviews

We moved in to an old condo. That was during winter. We also had always had central air. It was the first time we had a wall AC. It was loud, and did nothing. The condo got up to 85 degrees in the summer of 2024. This Spring we purchased this LG AC. 14,000 BTU. Much quieter, and with a small fan (we only use occasionally,) the whole area it cools, it makes such a difference. This summer, even in the high heat, the designated area only got to 73.5. We are very happy with the coverage, and easy to use 3 fan settings. We can move the grate the directs the fan to the direction we want. It also has a remote control. We like it so much, we told our neighbor, and they purchased one also; from Best Buy.

I have a lot of LG products and decided to try this a/c unit. My last two burned out in a year each one, so hope LG comes thru. Read reviews about noise. This unit is not loud, the noise level is tolerable or non existent for me, the things gotta make some noise. Im not really sure how the dry mode works. The unit shuts off and wont restart, had a four degree difference from programmed temp. You think it would kick back on. Because i need the humidity out of here too. When its on cool mode doesnt seem to be removing humidity. I bought a dehumidifier to alleviate the situatiion easily and quickly. Will be contacting LG when I get time.

This was a great purchase. It fit exactly into the ac that was over 30 years on in my daughters' condo. It cools down the room and then some! Fairly quiet, it is efficient and effective as we have expected LG products to be. Thanks for the quick delivery so we could beat the heat!

I was looking for a large BTU through-the-wall air conditioner. This 14,000 BTU 230V model was the largest through-the-wall unit I could find. It is doing a great job of cooling the space. It was easy to install in the existing space and easy enough to insulate around the unit.

Excellent quality and easy to use. Easy to install the price was reasonable.

This was a “cool” purchase. Sorry. I’m amazed at how this small unit cools my entire 3 bedroom apartment. I have a table top fan to direct the cool air in the bedrooms. The AC is quiet and very efficient. I don’t have to turn up the volume of the TV while it’s running. It cools very quickly. So much easier to sleep in a cool room.

I replaced my old LG unit with this one and it helped cool down the living room much quicker. Definitely loving it during these hot summer days!

This unit is perfect for my 600 sq ft living room. Very efficient and cools the room very fast with minimal sound. The installers did an excellent job.

Perfect wall ac unit. Working great, blowing pretty cold air, keep perfect room temperature. No much noise. 4.8 from 5.

This is a nice air conditioner unit. It certainly cools our room down...we can also use it to house penguins :).

Easy to install into existing wall sleeve. Remove old. put new unit into sleeve. Insulate foam around. Plug in and set temp. Done in few minutes..

AWESOME !!! Works well and was ordered and received in a time frame projected.

I couldn't find anyone to install this air conditioner

I haven't received it yet, but the description on Bestbuy.com is woefully incorrect. It DOES have a remote, and certainly outputs more than 4 cubic feet per second. I'm concerned about getting it into the slot in my wall. Is there a way for Best Buy to help; me lift it up into the slot? I see no installation assistance.