Customer Ratings & Reviews

Posted 7 months ago

Hi there, JillC. Thank you for sharing your experience with your LG 75" Class 82A Series QNED AI 4K UHD Smart webOS TV (2025). We understand your inquiry regarding the hardware issue that prevented you from using the TV until a service repair was completed.

Given that an independent service technician had to address a component issue, we recommend confirming the specific details of the repair, as LG TVs are covered by a limited manufacturer's warranty against defects in materials or workmanship. We want to ensure that the necessary records are in place regarding the component that was fixed.
https://www.bestbuy.com/product/lg-75-class-82a-series-qned-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTK2C
Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to review the details of the repair and provide any further assistance regarding your unit. We appreciate your patience.

—Renzo <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />