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DexterV Posted
I was so excited to get my first OLED tv, and to be honest... It is kind of underwhelming. The TV does have a nice picture when you are playing content that is designed to showcase the TVs feature, but for everyday TV watching, you can get way more TV for less and be just as happy.
John Posted
I now own two LG OLED tv’s. The B3 model is much better than the B5. The newer model feels like a step backwards. The blacks are almost identical but the HDR and SDR on the B5 are average. The bezel isn’t as thin as previous models. The entry level OLED’s have a reflection issue. The B5 shows a yellow tint to light whereas the B3 is more natural color. For the price, it’s not a bad TV. If you have an additional $600, step up to the C5 Biggest issues is Best Buy price match. They dropped the price from $1,499 to $1,299, and they refused to price match. I had issues with their “AI” online agent, and they gave me the run around for days until the window expired. Conveniently got to speak to a human on day 15. Not the end of the world, but well played Best Buy.
HunterR Posted
Picture is fantastic, sound is great! Major glitch in connecting and staying connected to the internet. Confirmed by a google search of the model. I bought an Amazon Firestick and the problem is solved!
LegalBrief Posted
It's a good TV, but not a great TV. CPU is slow, UI takes a while to move, and the screen is very shiny, which results in glare. Price point offsets this, but the "slow" and "glare" are annoying.
BrunnaD Posted
Very Good purchase, the tv is better than i expected, but i did not receive the promotions included like xbox game pass, fubo free for 1 month and apple tv for 2 months.
Posted
Hello there, BrunnaD. Thank you for sharing your experience with us. We understand your inquiry regarding the missing promotions for your LG - 77" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025). We are glad to hear the TV exceeded your expectations, and we would like to help you claim your included offers.
https://www.bestbuy.com/product/lg-77-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKZW
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
<img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
RoyT Posted
It may be a little early to review, but I’m not really happy with this TV. It seems like it’s a little dark. The picture is not much better than my old TV but I might not know how to use it. It doesn’t upscale old programs very well. Maybe time will tell. I’ve only had this for a week.
Posted
Hi there, RoyT. Thank you for sharing your experience with us. We understand your inquiry regarding the brightness and upscaling performance of your LG 77" Class B5 Series OLED AI 4K UHD Smart webOS TV. Your feedback is important, and we want to ensure you are getting the most out of your new unit's features.
https://www.bestbuy.com/product/lg-77-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKZW
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
<img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Bedub Posted
I got it and it was cheaper than the $25k one. I will love it
Posted
Hello there! Thank you for sharing your experience with us. We understand your inquiry regarding your new LG - 77" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025). We are pleased to hear that you are happy with your purchase and the value it provides.
https://www.bestbuy.com/product/lg-77-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKZW
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
<img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Vanessa Posted
I was expecting more from an oled tv going to go back and get the C series
Posted
Hi there, Vanessa. Thank you for sharing your experience with us. We understand your inquiry and that the LG 77" Class B5 Series OLED TV didn't meet your expectations. Your feedback is important, and we understand that you are looking for a different experience with the C series.
https://www.bestbuy.com/product/lg-77-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTKZW
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo
<img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rong Posted
Fair I think I’m gonna upgrade to the next level up
DVS1 Posted
Picture quality is good. Do not like the remote or navigation of the menu and would for this reason not buy an LG again.