LG 9.1.5 Channel S95AR Home Theater Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos, WOW Orchestra Black S95AR

89% would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality. They also appreciate its easy setup and effortless connectivity, particularly when pairing with an LG TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Rated 1 out of 5 stars
Do not purchase! Poor Quality
GeorgeA Posted 2 months ago
Do not buy any LG soundbar systems. I’ve had this one for less than 5 months and my subwoofer randomly blew apart and you could smell burnt electronics throughout the home. I was only playing at 25% volume!!! My brother had a similar LG set up 4 years ago (different model) and his subwoofer amp fried. Poor quality. Never again
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from LG Digital Customer Care
Posted 2 months ago
Hi, George. Thank you for reaching out about your LG Soundbar (S95AR) model, and we understand the importance of having a home audio system that performs safely and consistently. To resolve hardware failure and ensure your setup's safety, please follow these troubleshooting and safety steps: Immediately unplug the soundbar and subwoofer. If you smell something burnt, do not turn the unit on; this suggests an internal failure needing professional help. Check the power strip or surge protector for scorching or tripped breakers, as inconsistent power can stress the amplifier. After arranging repairs or replacement, position the subwoofer in a well-ventilated area with at least 4 inches of clearance on all sides to ensure the internal amplifier stays cool during use. For more guidance, visit https://www.lg.com/us/support/product/lg-S95AR.DUSALLK. We’d be glad to take a closer look at what happened with your unit. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy
Rated 1 out of 5 stars
Say No to Best Buy!!!
VincentjavalosA Posted 5 months ago
Your service was terrible!!!! Ill never shop at Best Buy ever again!!! I spent weeks trying to get answers to where my stuff i purchased was at and nobody could give me any answers. Result was cancelling order! Zero compensation! The worste ive ever been treated by an comoany my entire life!!!
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from LG Digital Customer Care
Posted 4 months ago
Hi Vincent, thank you for taking the time to share what happened with your LG Soundbar order. It’s clear you went through a lot just trying to get updates, and feeling unheard after weeks of waiting would leave anyone upset. Since the purchase, delivery, and cancellation were handled through Best Buy, the best next step is to continue working directly with your retailer so they can review what happened on their end and discuss any available options. You may contact Best Buy's Customer service 1 (888) 237-8289.

If you’d like us to take a closer look at anything related to the product itself or need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com – Avril
Rated 1 out of 5 stars
Stick with Samsung
JeremiahM Posted 6 months ago
I now have to send my system back to LG a second time for repairs. The first time the repair took over a month. I bought the unit it even 6 months ago. Very disappointed. It’s nice LG is willing to fix it, but didn’t they already do that? Apparently not. Now the waiting begins anew…
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from LG Digital Customer Care
Posted 6 months ago
Hi, Jeremiah. Thank you for sharing your experience with the LG Soundbar (S95AR) model. We understand the importance of having your audio system working reliably, especially since you’ve only had it for about six months.

For troubleshooting before sending it back, please try performing a factory reset on the unit, as this can sometimes clear persistent issues and restore normal operation. You can find step‑by‑step instructions here: https://www.lg.com/us/support/help-library/lg-audio-how-can-i-reset-the-sound-bar--20154629490271. If the issue continues after a reset and service is required again, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy
Rated 1 out of 5 stars
Poor quality
StephenG Posted 3 months ago
Work well for zbout a week then started to cracking started in the bass speaker the in the sound bar
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Rated 1 out of 5 stars
Poor quality
MattW Posted 1 year ago
Sub is defective and makes random noises. LG won't replace it. Not sure if this is because its so new and needs firmware worked out or a physical issue...still poor for LGs top bar.
No, I would not recommend this to a friend
Unhelpful (3)
Report Comment
Brand response from LG Digital Customer Care
Posted 1 year ago
Hi, Matt. Thank you for sharing your experience with the LG Soundbar (S95AR) model. We understand your concern about dealing with a subwoofer making random noises—especially on a flagship soundbar designed to deliver immersive, premium audio. We strive to deliver high-quality products that exceed expectations.

If you're hearing popping, crackling, or disconnect sounds, try re-pairing the subwoofer by pressing and holding the pairing button on the back until the LED blinks rapidly. Then, hold the mute button on the remote for about 3 seconds until “WL RESET” appears. This should help improve the connection and reduce interference.

We want to ensure you get the performance you expect. Feel free to message us privately on social media @LGUSSupport to explore replacement or service options. We’re here to help. ^Juvy

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Customers are saying

Customers are delighted by the excellent sound quality. They also appreciate its easy setup and effortless connectivity, particularly when pairing with an LG TV.

This summary was generated by AI based on customer reviews.

Sort by

Most Relevant

Save $500

$1,699.99

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Rated 1 out of 5 stars
Do not purchase! Poor Quality
GeorgeA Posted 2 months ago
Do not buy any LG soundbar systems. I’ve had this one for less than 5 months and my subwoofer randomly blew apart and you could smell burnt electronics throughout the home. I was only playing at 25% volume!!! My brother had a similar LG set up 4 years ago (different model) and his subwoofer amp fried. Poor quality. Never again
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from LG Digital Customer Care
Posted 2 months ago
Hi, George. Thank you for reaching out about your LG Soundbar (S95AR) model, and we understand the importance of having a home audio system that performs safely and consistently. To resolve hardware failure and ensure your setup's safety, please follow these troubleshooting and safety steps: Immediately unplug the soundbar and subwoofer. If you smell something burnt, do not turn the unit on; this suggests an internal failure needing professional help. Check the power strip or surge protector for scorching or tripped breakers, as inconsistent power can stress the amplifier. After arranging repairs or replacement, position the subwoofer in a well-ventilated area with at least 4 inches of clearance on all sides to ensure the internal amplifier stays cool during use. For more guidance, visit https://www.lg.com/us/support/product/lg-S95AR.DUSALLK. We’d be glad to take a closer look at what happened with your unit. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy
Rated 1 out of 5 stars
Say No to Best Buy!!!
VincentjavalosA Posted 5 months ago
Your service was terrible!!!! Ill never shop at Best Buy ever again!!! I spent weeks trying to get answers to where my stuff i purchased was at and nobody could give me any answers. Result was cancelling order! Zero compensation! The worste ive ever been treated by an comoany my entire life!!!
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from LG Digital Customer Care
Posted 4 months ago
Hi Vincent, thank you for taking the time to share what happened with your LG Soundbar order. It’s clear you went through a lot just trying to get updates, and feeling unheard after weeks of waiting would leave anyone upset. Since the purchase, delivery, and cancellation were handled through Best Buy, the best next step is to continue working directly with your retailer so they can review what happened on their end and discuss any available options. You may contact Best Buy's Customer service 1 (888) 237-8289.

If you’d like us to take a closer look at anything related to the product itself or need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com – Avril
Rated 1 out of 5 stars
Stick with Samsung
JeremiahM Posted 6 months ago
I now have to send my system back to LG a second time for repairs. The first time the repair took over a month. I bought the unit it even 6 months ago. Very disappointed. It’s nice LG is willing to fix it, but didn’t they already do that? Apparently not. Now the waiting begins anew…
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from LG Digital Customer Care
Posted 6 months ago
Hi, Jeremiah. Thank you for sharing your experience with the LG Soundbar (S95AR) model. We understand the importance of having your audio system working reliably, especially since you’ve only had it for about six months.

For troubleshooting before sending it back, please try performing a factory reset on the unit, as this can sometimes clear persistent issues and restore normal operation. You can find step‑by‑step instructions here: https://www.lg.com/us/support/help-library/lg-audio-how-can-i-reset-the-sound-bar--20154629490271. If the issue continues after a reset and service is required again, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy
Rated 1 out of 5 stars
Poor quality
StephenG Posted 3 months ago
Work well for zbout a week then started to cracking started in the bass speaker the in the sound bar
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Rated 1 out of 5 stars
Poor quality
MattW Posted 1 year ago
Sub is defective and makes random noises. LG won't replace it. Not sure if this is because its so new and needs firmware worked out or a physical issue...still poor for LGs top bar.
No, I would not recommend this to a friend
Unhelpful (3)
Report Comment
Brand response from LG Digital Customer Care
Posted 1 year ago
Hi, Matt. Thank you for sharing your experience with the LG Soundbar (S95AR) model. We understand your concern about dealing with a subwoofer making random noises—especially on a flagship soundbar designed to deliver immersive, premium audio. We strive to deliver high-quality products that exceed expectations.

If you're hearing popping, crackling, or disconnect sounds, try re-pairing the subwoofer by pressing and holding the pairing button on the back until the LED blinks rapidly. Then, hold the mute button on the remote for about 3 seconds until “WL RESET” appears. This should help improve the connection and reduce interference.

We want to ensure you get the performance you expect. Feel free to message us privately on social media @LGUSSupport to explore replacement or service options. We’re here to help. ^Juvy

Page 1 0 of 0 reviews

Do not purchase! Poor Quality

GeorgeA Posted 2 months ago

Do not buy any LG soundbar systems. I’ve had this one for less than 5 months and my subwoofer randomly blew apart and you could smell burnt electronics throughout the home. I was only playing at 25% volume!!! My brother had a similar LG set up 4 years ago (different model) and his subwoofer amp fried. Poor quality. Never again

No, I would not recommend this to a friend

Unhelpful (0)

ReportComment

Brand response from LG Digital Customer Care

Posted 2 months ago

Hi, George. Thank you for reaching out about your LG Soundbar (S95AR) model, and we understand the importance of having a home audio system that performs safely and consistently. To resolve hardware failure and ensure your setup's safety, please follow these troubleshooting and safety steps: Immediately unplug the soundbar and subwoofer. If you smell something burnt, do not turn the unit on; this suggests an internal failure needing professional help. Check the power strip or surge protector for scorching or tripped breakers, as inconsistent power can stress the amplifier. After arranging repairs or replacement, position the subwoofer in a well-ventilated area with at least 4 inches of clearance on all sides to ensure the internal amplifier stays cool during use. For more guidance, visit https://www.lg.com/us/support/product/lg-S95AR.DUSALLK. We’d be glad to take a closer look at what happened with your unit. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy

Say No to Best Buy!!!

VincentjavalosA Posted 5 months ago

Your service was terrible!!!! Ill never shop at Best Buy ever again!!! I spent weeks trying to get answers to where my stuff i purchased was at and nobody could give me any answers. Result was cancelling order! Zero compensation! The worste ive ever been treated by an comoany my entire life!!!

Posted 4 months ago

Hi Vincent, thank you for taking the time to share what happened with your LG Soundbar order. It’s clear you went through a lot just trying to get updates, and feeling unheard after weeks of waiting would leave anyone upset. Since the purchase, delivery, and cancellation were handled through Best Buy, the best next step is to continue working directly with your retailer so they can review what happened on their end and discuss any available options. You may contact Best Buy's Customer service 1 (888) 237-8289.

If you’d like us to take a closer look at anything related to the product itself or need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com – Avril

Stick with Samsung

JeremiahM Posted 6 months ago

I now have to send my system back to LG a second time for repairs. The first time the repair took over a month. I bought the unit it even 6 months ago. Very disappointed. It’s nice LG is willing to fix it, but didn’t they already do that? Apparently not. Now the waiting begins anew…

Posted 6 months ago

Hi, Jeremiah. Thank you for sharing your experience with the LG Soundbar (S95AR) model. We understand the importance of having your audio system working reliably, especially since you’ve only had it for about six months.

For troubleshooting before sending it back, please try performing a factory reset on the unit, as this can sometimes clear persistent issues and restore normal operation. You can find step‑by‑step instructions here: https://www.lg.com/us/support/help-library/lg-audio-how-can-i-reset-the-sound-bar--20154629490271. If the issue continues after a reset and service is required again, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy

Poor quality

StephenG Posted 3 months ago

Work well for zbout a week then started to cracking started in the bass speaker the in the sound bar

MattW Posted 1 year ago

Sub is defective and makes random noises. LG won't replace it. Not sure if this is because its so new and needs firmware worked out or a physical issue...still poor for LGs top bar.

Unhelpful (3)

Posted 1 year ago

Hi, Matt. Thank you for sharing your experience with the LG Soundbar (S95AR) model. We understand your concern about dealing with a subwoofer making random noises—especially on a flagship soundbar designed to deliver immersive, premium audio. We strive to deliver high-quality products that exceed expectations.

If you're hearing popping, crackling, or disconnect sounds, try re-pairing the subwoofer by pressing and holding the pairing button on the back until the LED blinks rapidly. Then, hold the mute button on the remote for about 3 seconds until “WL RESET” appears. This should help improve the connection and reduce interference.

We want to ensure you get the performance you expect. Feel free to message us privately on social media @LGUSSupport to explore replacement or service options. We’re here to help. ^Juvy

Customer Ratings & Reviews