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MissyWM Posted
My new oven is SO COOL! I’ve actually created OVEN ENVY among my husband’s friends - haaaa! Love this thing and the look, the beautiful and elegant blue interior and the rugged cooktop combine to make a real chef’s station. Works like a dream!
CurtB Posted
So far we love this range. The gas cooktop is really great and the two electric ovens work very well. We have not done a lot of baking yet but the little we have done has been excellent. The convection oven with the automatic temp adjust works very well. The appearance is excellent and really is a wow factor in our kitchen. Overall very happy with the range. Now the reason it is 4 and not 5 star rating - the installation is problematic. The design of the rear panel is horrible and I have no idea why LG did this. There is a hollow area at the bottom for the gas line and power cord to curl up into when the range is pushed back - but for some reason LG put the gas connector 17 inches up the back of the range rather than down in this open area. On top of that the gas connector sticks out from the back of the range at least 3/4 to i inch meaning it is impossible to push the range all the way back to the wall. This also means the gas line runs down the back of the range creating another obstacle. The only solution was to cut out a large section of the sheet rock to create a cavity for the gas line as well as the connector so that the range could slide further back. Apparently LG thought everyone would be able to use the filler strip (about 2 inches deep) for the back of the range and when it is used there is no issue. However we could not use it as it made the range stick out too far and adjacent drawer and doors in the cabinets would not open. I think this was a terrible design decision. Luckily the hole in the wall is hidden by the range. If you are considering this range I would advise looking at the back so you can see the issues and decide if it will work for you. Also note that the range is only truly counter depth when the filler strip is NOT used. Other than the issue with install it is so so far an excellent addition to our kitchen and we are very happy with it.
ShannonC Posted
Not worth the money. Having double oven and the dual fuel is totally worth the money but the quality is not. I was mad that BB didnt have the correct delivery date and that is why I chose to purchase with them. The delivery came a month later. Then the knob on the left side kept popping off with the spring. Very cheap made. Sometimes it wont even turn. Ive owned it for one month and already issues. In order to cook something higher in the lower section you have to take the entire rack out. There is no where to put it anywhere within the oven. You can use the center grill and cook with a larger pot. Do I love how fast it is yes. Is the oven accurate yep. Does it work to cook two things yes it does. Just not worth the rediculous amount of money for how cheaply made it is.
HomeOwner44 Posted
The range cannot sit directly against the wall due to the setup of the gas line attachment at the back of the unit. LG supplies a decorative piece to allow enough offset from the wall to allow for the connection, but causes the unit to project out beyond the cabinets. This adds around 3 inches to the projection. Also, no gas connectors are supplied as to allow to attach to the gas line. A small feature that would allow self-installation without having to run to the local hardware supply.
theachiever Posted
The only problem with this appliance is that the knobs for the burners are too easy to turn on simply by bumping them. Otherwise, it's a wonderful stove.
MarieR Posted
I love this range! Affords me the best of both worlds - gas stovetop/electric ovens. I had an all electric double oven before and I wanted the flexibility of cooking with gas so I decided on this little beauty. From working with the salespeople to delivery, install and performance, I give it a 9.5 out of 10!
RichardH Posted
What a stove/oven! It is a stunning, superior appliance winning praises from my wife & friends. Having an electric double oven & a gas cooktop makes my wife happy to cook which works out well for me. This was worth the money. LG life IS good!
MarkP Posted
We love it. The electric ovens bake everything perfectly. The gas stove is such an improvement over electric cooktop.
LoriM Posted
The gas range works great! We did have issues getting it delivered but once we finally got it we were happy.
jfla Posted
After a ton of research including through Consumer Reports --- I settled on this oven for the cooking space and features. This was a special order and it was not in store anywhere. So I had to take a blind chance - which led to a lot of nervous tension before it was installed.
Guss Posted
We had a few problems with the installation, but now that everything is up and working we can't say enough about this stove. It is amazing. Baking is wonderul and the temperatures are spot on. The warming tray has become a favorite and we use it daily. The double grill options are superb. I wasn't sure I would like the lower oven, but we have adapted and being able to cook several dishes at once is amazing.
DocWilson Posted
Great range with professional appearance and loads of features.
LeslieG Posted
Professional range - well designed .A pleasure to use !
JoeW Posted
This oven has greatly improved the look of my kitchen, cooking desirability, and makes family and friends envious.
Gina Posted
I am enjoying this double oven, gas range with built in meat thermometer
nieve2 Posted
Only used it once so far, but it worked wonderfully!
SELF Posted
Two nice young men came to install my new range. They did a great job and very professional!
sureyya Posted
I love the design and I am very exicted to get it...
JoeC Posted
Worst Customer Service ever. Can't talk to anyone from America. Paid for an install and can't get them to install the 4000.00 oven I bought. I'll never buy from them again.
Posted
We would be happy to help you with your case, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
DavidH Posted
Worked great for 3 months. Then I did a self clean cycle. The igniters died. I've had this oven for two years and had to have both igniters replace twice. Also had to replace the thermometers. Now, the service tech tells me the control board needs to be replaced.
Posted
Hi, David. Thank you for sharing your experience with the LG Range (LUTD4919SN) model. We understand your concern about dealing with multiple issues, especially with an oven that initially performed well. We strive to provide reliable, high-quality products that stand the test of time. As a first step, we recommend checking if your appliance is still under warranty, as that may cover the costs of the control board replacement. If you haven't already, please document the service history, as this can be helpful when discussing the situation with customer support.
Please send us a private message on social media @LGUSSupport so we can assist you further and ensure your concerns are addressed promptly. We appreciate your patience, and we’re here to help you get your oven back in working order. ^Juvy
<img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />