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HotinFlorida Posted
Loud. DON'T BUY THIS DISHWASHER, OR THE MODEL THAT IS A STEP BELOW IT. YOU WILL BE VERY UPSET AND WILL BE RETURNING THEM. I upgraded from the LG model below this one which was 42 dba because that one was so loud. When this one is running, I can hear it 30 feet away. Looks great, but I dread each time I run it. Ran it today, opened up and everything is wet even though I used the dry function. If you put your dishes in for overnight and open the door to add more, the inside is even wetter. Have to wash some items by hand so rust does not start developing on the knives. After running a full load once it was installed, I was back on the Best Buy site looking for a replacement. I am going with a Bosch this time since I am on my 3rd LG and there is only one model above this one and I am not going to take a chance and pair more money to find out it is loud as well. All my appliances are LG, and I hate to have mismatched appliances. The LG dishwasher I had that went bad after 5 years was so quiet, the racks were heavy duty, and I wish I would have had it repaired. So quiet I could not hear it running. I could watch TV, and if I was standing right next to it, I would have to listen hard to hear it running. The last 2 LG's from Best Buy were 42 dba and this one at 40 dba are the loudest dishwashers I have ever owned. You hear the water running in, the water swishing inside, the water running out. Another thing is my LG dishwasher that went bad that more rows of tines that would fold down. Instead of 6, these have 4. Can't figure out who to configure dishes, and it fits less dishes due to lacking the 2 rows of tines. Another thing is I can't figure out what cycle this dishwasher is on. My former LG that I loved had lights on the front and when it was on the last light on the front of the dishwasher, the light was green, and I knew it was done washing. I have 3 lights on the front of this model, and all that is ever lit is the middle light. Never know when it is done unless I open it and look at the top of the door. Can't believe that dishwashers have gotten so expensive, and they don't do the basics - thought put into loading dishes and other items, clean the dishes well, and dry the dishes. Clueless why I would want to wifi on my dishwasher. Same on my convection microwave. I am writing this review because I know there are others out there that buy LG products for their kitchens and want everything to match. Save yourselves time, go with another brand.
Posted
Hi, there. We value the feedback you have given us regarding your LG Dishwasher (SDWB24S3) model. We understand that noise levels and drying performance are important factors when choosing a dishwasher, and we regret to hear that our product did not meet your expectations in these areas. Please know that we continuously strive to improve the quality and performance of our appliances. We're here to help. Please visit the following links for basic troubleshooting on the issue you have been facing: https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351 and https://www.lg.com/us/support/help-library/not-drying-dishwasher-CT10000009-20150621962758. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />