See more imagesLogitech - M310 Wireless Optical Ambidextrous Mouse - Wireless - Black
- Model:
- 910-004277
- SKU:
- 9359343
Highly rated by customers for:
See more imagesHighly rated by customers for:
Badservice Posted
 if I could, I would put zero stars, employee of Best Buy. They give me the mouse without necessarily parts to connect to laptop. And I noticed that after two months and when I went back to exchange the mouse, the manager refused to talk to me and told to employee I couldn’t return it . I would understand if employee give it to me useful mouse with useful parts. They said they can’t something has to change… thank you to management who doesn’t want to address the problem to the Best Buy buyers.
This review is from Logitech - M310 Wireless Optical Ambidextrous Mouse - Wireless - Silver
Posted
We apologize for any inconvenience caused by the Logitech M310 mouse purchase. We value your feedback and understand your frustration with the experience at Best Buy. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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PostScript5 Posted
The product I bought, Logitech M310 mouse, does not work with Logitech Set Point software (tried it on 2 systems). Had I knew this, I would not have purchased it. Logitech support site fails to respond to user queries on this subject or fix the problem. M310 will act like a simple dumb mouse .. expect no customization beyond what Windows will give you.
This review is from Logitech - M310 Wireless Optical Ambidextrous Mouse - Wireless - Silver
RichardZ Posted
Mouse worked for 1 hour but now sometime won,t connect left click other times once you left click it freezes up on page exit. After about 1 hr use scroll stops working. I have used Logitech in the past with great results. This is the second one of these I have purchaced in the last month getting the same results.
This review is from Logitech - M310 Wireless Optical Ambidextrous Mouse - Wireless - Peacock Blue
Posted
We're very sorry to hear you've experienced repeated connection, left-click, and scroll wheel issues with the M310 mouse. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Product Name:
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<img src="https://s3.amazonaws.com/stratos-logos/logos/Logitech.png" alt="Logitech" title="Logitech" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Consumerwhogetfooled Posted
This is really surprise me. After used it for 10 months, I couldn’t find point on screen, green light is on and off. I contact bestbuy they said hey you need to buy warranty then we will support you. Contact Logitech they keep sending many instructions ask you to download this and download that... ok I am DONE here. I know it’s a cheap mouse, but actually I don’t know which price level can I get a good quality mouse? Well if bestbuy you can write straight forward on the product description: hey! This is a cheap mouse won’t last long, then I won’t buy it. Please do mark TRASH on such kind of product on your website, please.
Posted
Hi Consumerwhogetfooled,
Thank you for your feedback. It is greatly appreciated. Sorry for any inconvenience you have with your device Here are possible solutions:
If your mouse is not working, the problem is likely to be a lost connection. The connection between the mouse and Unifying USB receiver can be lost for several reasons. Make sure you have fresh batteries in your mouse and is turned on. Make sure the Unifying USB receiver is securely plugged directly into a working USB port on your computer. Turn your computer one. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Roxana Posted
I made a large purchase and it was called customer service because I needed help since there was no plan to not generate surcharges and they only said that I would update in my app, and they never wanted to put it in a plan them and this generated me many surcharges to the extent that I almost paid half of the purchase and I only enter the account almost a quarter, I am very disillusioned since I was a customer for many years and I see that it is no longer a good store to buy. I do not recommend it in The slightest.
This review is from Logitech - M310 Wireless Optical Ambidextrous Mouse - Wireless - Silver
Posted
We appreciate you sharing your experience regarding unexpected surcharges on your recent purchase. Your long-standing loyalty is important to us, and we encourage you to connect with our support team directly so we can address this for you. <img src="https://s3.amazonaws.com/stratos-logos/logos/Logitech.png" alt="Logitech" title="Logitech" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JamesD Posted
Was supposed to be new, but plastic protectors were loose. Worked for a week or two and then response became erratic—didn’t respond at all on level surface, worked partially on slanted surface, until it didn’t.
This review is from Logitech - M310 Wireless Optical Ambidextrous Mouse - Wireless - Silver
Posted
We’re really sorry to hear about your experience with the Logitech - M310 Wireless Optical Ambidextrous Mouse. That’s not what we aim for. Please contact us at socialcare@logitech.com with your details so we can assist you directly. <img src="https://s3.amazonaws.com/stratos-logos/logos/Logitech.png" alt="Logitech" title="Logitech" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rick247 Posted
This was very stiff, hard to use and the scroll was messed up. Logitech used to make good products but this mouse was not one of them. I wanted to return it but the window had just closed- one day before. Best Buy needs to extend their return period to at least 30 days! The current window is only 14 days and that will influence my shopping and which retailer I use in the future, and the one I don't use. I wouldn't recommend this product to anyone.
This review is from Logitech - M310 Wireless Optical Ambidextrous Mouse - Wireless - Silver
Posted
Hello Rick247, we are so sorry to hear that the M310 mouse did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. Thank you for your review, we appreciate the honest feedback. You can reach out to us on our Support page and fill out a Warranty claim ticket. One of our support specialists will reach out to get this issue solved. We apologize for any inconvenience we may have caused. Thanks for being part of the Logitech family, have a great day. -Ricky | Logitech. https://support.logi.com/hc/en-us/articles/360025079693-Warranty-Wireless-Mouse-M310
Samson Posted
I have had Logitech since I can remember. Always worked, always satisfied. Bought a new computer so decided to buy a new mouse M310. Very disappointed. The wheel was not smooth at all. when you tried to scroll it was very bumpy. which made the curser jump too much. I returned it and bought another no-name brand and it worked flawlessly. Quality control is needed.
This review is from Logitech - M310 Wireless Optical Ambidextrous Mouse - Wireless - Silver
Posted
Hello we are sorry to hear about your issues with the M310 mouse and its scroll wheel. We hope that you were able to find another product in the Logi family that suited your needs. If you ever have any feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us
Nett Posted
Does not work tried to put in laptop with USB NOTHING
This review is from Logitech - M310 Wireless Optical Ambidextrous Mouse - Wireless - Peacock Blue
Posted
We regret that Logitech - M310 Wireless Optical Ambidextrous Mouse didn’t work as expected. Our team would like to make this right—please email us at socialcare@logitech.com <img src="https://s3.amazonaws.com/stratos-logos/logos/Logitech.png" alt="Logitech" title="Logitech" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Georgette Posted
This mouse is the best mouse for the money. It is long but not too long it is worth its weight and price.
This review is from Logitech - M310 Wireless Optical Ambidextrous Mouse - Wireless - Silver
MaryH Posted
Unfortunately it is already not working. Not sure why. Have tried trouble shooting.
This review is from Logitech - M310 Wireless Optical Ambidextrous Mouse - Wireless - Silver
Posted
That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue – <img src="https://s3.amazonaws.com/stratos-logos/logos/Logitech.png" alt="Logitech" title="Logitech" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
YurdaB Posted
It does not have the ON color indicator in the back. All other Logitech M310 mice I purchased had green ON indicator. If I had known this, I wouldn’t have purchased it.
This review is from Logitech - M310 Wireless Optical Ambidextrous Mouse - Wireless - Silver
Posted
Thank you for the feedback regarding the ON indicator on your M310 mouse. We apologize for any confusion or inconvenience this change in design may have caused. We appreciate you bringing this to our attention. <img src="https://s3.amazonaws.com/stratos-logos/logos/Logitech.png" alt="Logitech" title="Logitech" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
iCeLake Posted
at least by the G305, or m550 above series, this mouse the click button feeling so strange.
This review is from Logitech - M310 Wireless Optical Ambidextrous Mouse - Wireless - Silver
Posted
We regret that the M310's click button feeling was not up to the standard you've experienced with your G305 and M550 series mice. We sincerely apologize for this inconvenience and thank you for bringing this design difference to our attention <img src="https://s3.amazonaws.com/stratos-logos/logos/Logitech.png" alt="Logitech" title="Logitech" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
MartinS Posted
Even one star is too much! Just totally faulty - didn't work! This is the third one I've tried - and all were JUNK.
This review is from Logitech - M310 Wireless Optical Ambidextrous Mouse - Wireless - Silver
Posted
We are very sorry to hear that you've had such a negative experience with the Logitech M310 mouse. We apologize for the inconvenience this has caused. To help resolve this for you, please contact our social care team at socialcare@logitech.com. They will be happy to assist you further. Please include the following information in your email: - Name: - Email Address: - Country: - Product Name: - Brief description of issue: <img src="https://s3.amazonaws.com/stratos-logos/logos/Logitech.png" alt="Logitech" title="Logitech" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Ruthie Posted
If I could rate it a zero I would. When I finally had a chance to use my laptop, the mouse did not work. I thought it just needed a new battery but that was not it. Since I waited to use it I was more than 15 days past the return. It’s worthless,
This review is from Logitech - M310 Wireless Optical Ambidextrous Mouse - Wireless - Silver
Posted
We are very sorry to hear that your mouse was non-functional when you finally had the opportunity to use it, and that you are now outside the return window. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
<img src="https://s3.amazonaws.com/stratos-logos/logos/Logitech.png" alt="Logitech" title="Logitech" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
VickiM Posted
For some reason, this mouse will not work. Can't figure out why.
This review is from Logitech - M310 Wireless Optical Ambidextrous Mouse - Wireless - Silver
Posted
We are very sorry to hear that your Logitech M310 mouse is not working. We apologize for the inconvenience this has caused. To help resolve this for you, please contact our social care team at socialcare@logitech.com. They will be happy to assist you further. Please include the following information in your email: - Name: - Email Address: - Country: - Product Name: - Brief description of issue: <img src="https://s3.amazonaws.com/stratos-logos/logos/Logitech.png" alt="Logitech" title="Logitech" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Txxx Posted
I've must have used at least 30 to 50 different optical mouse in life, never have I seen one this bad. Here's why... There are 4 small pads underneath the mouse, one in each corner. And interestingly enough, they had to make them uneven, top right and bottom left corner pads are a bit thicker than the top left and bottom right corners. So the mouse keeps rocking back and forth as you use it. If you have ever been to a restaurant where the table legs are uneven, than you know what I'm talking about. Double-clicking sometimes doesn't register because the mouse always rocks back and forth after each click. Just terrible to try to work with this mouse. Now for $10, I'm not going to make the trip back to the store to return or exchange it, so I'm gonna keep it, but I'm very unhappy with it. Maybe I'll buy some tiny padding to pad the four corners of the mouse to make it even, so it doesn't rock back and forth after every click.
This review is from Logitech - M310 Wireless Optical Ambidextrous Mouse - Wireless - Peacock Blue
TomT Posted
This mouse stopped working early on and was taken for repair a couple times. This last time it could not be made to work and could not be replaced by Best Buy although it was still under the manufacturer warranty.
This review is from Logitech - M310 Wireless Optical Ambidextrous Mouse - Wireless - Peacock Blue
Posted
Hello, I am sorry to hear the mouse stopped working for you! The manufacturer warranty would actually go through us. Please visit the support page for this item on Logitech.com and file a claim for a new one. Then we can get it replaced for you! Thank you for taking the time to write this review, we appreciate the feedback.
DrBob Posted
The first logitech mouse worked fine for 6 months and then slowed down. Finagling didn't help, nor did new batteries accomplish anything. So I bought another one ... and this one did work at all. Thanks to Best Buy I got my money back and am back to using a wired mouse.
This review is from Logitech - M310 Wireless Optical Ambidextrous Mouse - Wireless - Silver
JustUs Posted
It’s so light and the plastic is so slippery it’s almost impossible to use. Had to buy one from somewhere else that was more sturdy and not so slick.
This review is from Logitech - M310 Wireless Optical Ambidextrous Mouse - Wireless - Silver
Posted
Hello, I am sorry to hear you did not like the weight of this mouse. I will be passing along this feedback. Some other mice that are similar in style but have some more weight would be: M650 and the M510. I hope that helps! Thank you for taking the time to write this review, we appreciate the feedback. I hope you have an awesome day!
-Danielle from Logitech