Customer Ratings & Reviews

It's grea, easy to use! fare price. I've been able to get any & all items repaired or swapped so quick & efficiently

We got this with a camera we purchased and we love the peace of mind.

We used these TVs to build our sports wall and they are perfect for what we need them to do. Easy to pivot from app to app with a great picture. Highly recommend!

1/28/24. New Monthly BestBuy Protection Plan is ok. The prior one was better because it included installation. The new one does not!

I've been a customer for years and this protection plan is a comfort to have just in case. Thanks

Wow! This is TV puts out amazing picture and sound quality

I have a peace of mind for my XBox, Laptop, and Printer. Printer had to be replaced when it stopped printing. Power outage. Printer works great. Saved money and time. Highly recommend the total care package.

I bought some turtle beach headphones, and a x box controller a while back. Although, I just payed for the bare minimum warranty while purchasing my items. However, a year went by and I tried to returnswap out my equipment and the warranty expired. Not only did I have to buy a new controller, and headphones. I had to pay for another cheap warranty. Idid the math and I signed up for the best but total plus membership. First thing I did was take my laptop to Geek Squad.. If anyone knows the prices. Lets say total plus membership is the way to go. I alos forgot to mention that any products bought are 2yr warranties. Amd if I nees a new controller or headphones they will replace it as long as I'm still a member. If you're about your electronics then tgis is the best way to go. THANKS BEST BUY!...

"Stop wondering if it’s worth the extra protection—it absolutely is. I recently had to use my plan, and the team at Best Buy made the entire process seamless. No runarounds, no delays, just fast and efficient support. They turned a potential headache into a quick solution. This is how customer service should be!"

I’ve got kids so having extra protection is great plus I took advantage of open box products every now and again and having the extra protection is great

Love the protection i really would want someone to get this i broke my headphones and got them replace without any question asked.

I’m really happy with my new BBY Protection plan. The sign up process was quick and easy, and it gives me confidence knowing my purchase is fully covered in case anything goes wrong. The coverage details were clearly explained, and customer service was super helpful answering my questions. It’s great having that extra layer of security for such an affordable price, definitely worth it for the peace of mind. Highly recommend to anyone buying valuable tech from Best Buy!

you should always buy the Best Buy protection plans, so useful when its needed!

I think it's great that they offer a extra sense of security for your purchases

This why I buy all my electronics from Best Buy it gives me peace of mind and no problems about returning everyone is so nice and helpful I love best buy

Definitely Needed this protection plan. I had several items that had an issue and went into my local Best Buy and they all were fixed or exchanged at no charge. For example, my TV was glitching, Geek Squad took a look, did some adjustments and wow, working perfectly again. Hassle free process. Walk right into a store and you get the help you need.

We have had to use our service 2x and had good results. Make sure you know the details so you are prepared for the fee if it applies because it can be a bit of a shock if it’s unexpected or you are assuming it falls under manufacture warranty.

What a game changer when it comes to purchasing tech. Most everything works but when it doesn’t it’s a major headache. I never had to worry about it with total membership

Protection is the way to go! Accidents happen. Better to be prepared so you aren't out all that money

Excellent piece of mind. Used it with a laptop and had excellent service