Customer Ratings & Reviews

Monthly Best Buy Protection is one of those things you hope you never need—but when you do, you’re glad you have it. The monthly cost is reasonable, coverage is clear, and the claims process is straightforward without unnecessary hoops. It adds real peace of mind for everyday tech, especially items that get regular use or travel with you. No surprises, no fine-print frustration—just reliable protection when something goes wrong.

We’ve had it for less than a month and so far so good. I like the larger interior; the on and off choice for the turntable; three levels of light brightness; the selections are popcorn, potato, veggies, oatmeal, beverage dinner plate, cook, reheat, defrost, soft, melt and warm. Our last microwave was a Whirlpool also and I like this brand. I also like the soft chime vs loud buzz when food is ready. We compared multiple microwaves and this was the best choice for our budget. The fact that it was on sale didn’t hurt either.

While the unit is cheap, it does have some draw backs. The has a metal heating element like the older washers, while it can get hotter than current washers, it already melted several thick plastic pieces we needed washing like from our food processor. It’s loud and smells like plastic which makes our dishes smell like plastic as well. To be honest, our builder grade washer was so much better. Recently the main spinner thing which washes the bottom rack of dishes popped off in mid cycle and landed on the heating element and melt it into 2 pieces. Service call will determine if buying this unit 7 months ago will cover this repair.

I usually never buy the additional protection but this time I did and it’s been well worth it! The store personnel explained how it works and I was sold!

Best Buy protection is the only way to go. We have purchased every single one of our appliances in our home including our coffee maker. Protection covers everything and worth every penny. We have recommended our son who is building a house to start this when the purchases start for all his major appliances

a lot of benefits for 12 months!!!!!!!!!!!!!!!!!!!!!!!!!!!

Im so happy with my new cooktop! Happy to have a BB membership and protection plan!

Best Buy Protection plan is a must have!!! Smart purchase that provides peace of mind

I give the LG dishwasher an excellent rating! Although the installation was poor, the dishwasher is fantastic! From the extremely quiet operation to the three levels, silverware, dish, and pots and pans, the capacity is more than adequate. The choice of wash cycles is great plus there’s an option to download more wash cycles. Again overall I give the dishwasher an excellent rating.

Bought for a piece at mind on our appliance and phones

Saved me over $1000 in tech fees, warranty, installation and other issues. This no worry program is such a great plan as long as you keep it going everything is covered. My TV, printer, microwave, Nintendo switch, watch, surround sound. Fix everything!

I likw the product but the light went out very fast ( i dont leave it on) and my vent system was disregulated when we firat got it. So we had to take it back due to it not working. Im sad i just missed my window getting my kid back and forth to college because the light and the fan are doing the same thing again.

I really like this one, spacious, easy to use plus it is fingerprint resistant. It looks really good in my kitchen with the match stove.

I love the bespoke microwave looks real sleek and classic, I like the the keypad. It's built into the door and not like the old microwaves with the keypad functions on the side. Thumbs up for Samsung.

Been an easy job anytime weve had to make a claim on the protection plan. We have the total tech yearly membership and have had to use it a couple times. Super easy process.

I would recommend this to anybody buying an appliance from Best Buy

We had issues with our dishwasher not fitting and there was a scratch on the front of the microwave during the install, and with this protection plan we are getting a new dishwasher and a new microwave with no issues.

Purchased Microwave, Stove, TV, Washer, Dryer, and Dehumidifier. Bought the BBP and had free installation and received discounts on each purchase. Paid for itself many times over.

Peace of mind knowing you're covered if anything happens, they'll come out and fix it. Especially for pricier items.

Had to wait a long time to get my appliances installed, but it was totally worth it!