Customer Ratings & Reviews

Really amazing product, one of the best memberships around

There is no better way to protect your items purchased at Best Buy. Everything is covered with just one purchase.

I've had these for 11 months. My last use, i went to put them on my head and they snapped. The 1st guy said "I've seen this before, not what you want after a year of use. Go grab another pair and you'll get a full refund". When i came back, he was gone, 2nd lady said "oh, he didn't do this right... there's a $30 deductible". Turns out if they don't believe you and think it's malicious damage then they charge you... the picture is of the new ones i got though... happy with those.

Pricing comparable to a quality computer like this HP laptop!

Part of my Best Buy total, has seemed pretty good so far for coverage and terms

Once again- just made another purchase here where they price matched so I got a great deal and the coverage! So happy with the pricing and ease of use. We love to use Best Buy because of the coverage. When we have had a problem, they were quick to fix and we didn't have to argue for it. They solidly stood behind their warranty. Worth it if anything goes wrong and you want a brick and mortar store to help!

I need alot of help getting around on my laptop. I was trying to figure out how to split my screen. After trying 3 times unsuccessfully a little box popped up and said something like "do you want to use the split screen feature? I love that it saw I was having problems and offered to help without my asking!!

Always get the protection plan it covers you for unknown situations. Better safe then sorry.

always a pleasure to work with others to make sure that im covered incase of accidents

Since I’ve had this protection plan at Best Buy I’ve been able to bring my computers and laptop. Laptops to be repaired with no problem thank you.

It is always good to have protection. I'm glad to see that I will be utilizing my protection.

Can’t go wrong Best Buy protection plan, I have been using it for years and never had an issue. They will either fix it or replace it. They have replace my buds, and fix my computer with no issues

I’ve had several items covered under Best Buy Protection over the years, and it’s definitely worth it. When something breaks or stops working, the claim process is simple and fast. They either repair it or replace it with store credit if it can’t be fixed. I’ve used it for a few different products, and it’s saved me a lot of hassle and money. It gives real peace of mind knowing my electronics are protected. Highly recommend adding it for anything expensive or used daily.

The plan helps you if something happens to the item you purchased from Best Buy.

Best perk when buying from bestbuy when your devices stop working

As a small business owner, who is not very tech savvy, having this protection is a must. It saves me time and money. I also cannot say enough about the patient, efficient and personable the Geek squad.

Great knowledge and great support, not to mention the customer service.

I added this plan during checkout and haven’t had to think about it since. That’s a good thing—it’s just there in the background if I ever need it. The coverage feels solid and dependable. I’d buy it again for similar purchases.

We got theses HP laptops when they were on sales. Our students love them.

Wonderful feature, especially it provides installation help as well.