Customer Ratings & Reviews

The 24-month Best Buy Protection Plan is a solid option for anyone looking to protect their electronics beyond the standard manufacturer’s warranty. After using the plan, I found that it offers peace of mind by covering mechanical and electrical failures that can happen over time. Depending on the product, it may also include benefits such as power surge protection or coverage for normal wear and tear, making it a valuable addition for devices that are used frequently. One of the biggest advantages of the plan is how easy it is to get help. If an issue comes up, you can visit a Best Buy store or contact customer support to start a claim. The staff is generally knowledgeable and works to explain the repair or replacement process clearly. In many cases, the process is straightforward, and if a repair isn’t practical, a replacement or store credit may be offered according to the terms of the plan.

I purchased this protection plan because I wanted extra coverage for a device I rely on frequently. What I like most is knowing support is available if something goes wrong. There isn't much to dislike so far, aside from paying for something I hope I never need, but that's the nature of insurance and protection plans.

The warranty is the best in the business. When I buy a TV, I ALWAYS get the 5 yr warranty. I game and watch movies a lot and something always goes wrong before the 5 yrs is up. If geek squad cannot fix the TV, and the problem is NOT directly your fault (I.E. if you physically break it or drop and crack it) they will give you credit for the entire purchase of the TV. I've don't this 3 times over the last 15 yrs. So I buy the TV, get the 5 yr warranty, if the TV stops working and cannot be fixed they give me credit to put towards a new TV or anything in the store. I will ALWAYS get the warranty on TV's. And with the best buy total membership, I get 2 yrs on anything I buy. I buy all my electronics from there. Washer machines, video game things, phones. I bought my older parents new phones from best buy and they each got 2 yr warranty. And my parents always break their phones. Lol

This printer was exactly what I needed. I use to work an office job and those printers were so fast and this one is just as fast if not faster and I love it. It took about ten seconds to think and then shot out the music sheets in two seconds a piece. Which is great because my other printer took almost two minutes just for one sheet of music. That’s a long time when you are trying to print over 100 sheets. This printer is worth the money and I’m not returning it cause it’s mine now and it works great!

Purchased over a month ago. Working very well for the limited time we've had it thus far. Buttons are easy to see. Crazy about the sensor reheat. No more guessing. My daughter and I both like our food "burn your mouth hot" and this option does not disappoint. The size is exactly right for what I wanted. Everything fits well and seeing inside the unit for wipe down is easy. Every now and again I do feel like the rotation is moving slowly. Checked the placement and everything appears to be in place. Delivery was a breeze as usual. Knew exactly when the item was to be delivered and placed directly in front of my front door as requested.

I’m still waiting on this product as it’s being shipped, but my treatment while shopping for this particular item was less than stellar. I stood there looking at the wall of monitors while 3 employees stood around chatting and sharing phone screens with one another then a fourth man came over and joined in the conversation. At this time I’ve been waiting 5 minutes or more. One of the employees walks away as My husband then walks up after getting a carriage and had to interrupt them for someone to help. That person was unable to help us. When we walked away I searched online and found 2 monitors under 100$ which was my original question to the employee. There were none on the shelves and I didn’t expect there to be any. I went back to the dept and was helped by a different person this time. I showed him what I wanted he told me when I could have by and that it was not available in the store. I asked if I could order it and pay for a tv that we had looked at before this happened. That employee was awesome btw. He said of course and went immediately to grab the tv and cash us out. He took the time to explain starlink because I had questions. If you can see my order and sales person he was wonderful. As for the 5 stars. That’s for the 2 employees that were wonderful and the product which is a duplicate to the one at home. Its been a great product.

I’m so glad I added Best Buy Protection to my purchase. It’s one of those things you hope you never need—but when you do, it makes all the difference. Whether it’s accidental damage, hardware issues, or just everyday wear and tear, knowing I’m covered takes all the stress out of owning tech. The coverage is clear, the claims process is smooth, and the support team is responsive and professional. I’ve used it once already, and the turnaround was fast with zero hassle. If you’re investing in electronics, this protection plan is a no-brainer. It’s like having a safety net for your gear—and it works.

Best Buy Protection plans give us peace of mind for years after our purchases.

Before I ordered the PlayStation Portal, I was honestly worried because I saw a lot of reviews complaining about laggy connections. Despite my concern, I decided to give it a try, and I’m so glad I did! My experience has been absolutely fantastic—no connection issues at all and zero lag. In fact, the graphics on the Portal look even better than my TV! I’m genuinely hooked and can’t stop playing. If you’re on the fence like I was, don’t hesitate. For me, this device has been totally worry-free and a joy to use.

This printer is a workhorse! No frills, gets the job done every time. I print dozens of photo quality prints every day on inkjet glossy paper without any jams. It only connect to 2.4Ghz WiFi but if your household or business only has 5G you can always hook up a USB cable for printing. Don’t go long periods without printing as the print heads can dry out and cause you problems. I would definitely buy this printer again!

Excellent specifications for gaming and productivity. Great for PC or Xbox! The build quality is fantastic. I'm glad it was on sale too, even better!

Monthly Best Buy Protection is easy to set up and even easier to manage. The monthly option offers flexibility without sacrificing coverage, making it a good choice for protecting devices you rely on regularly. Simple, predictable, and stress-free.

Great peace of mind and have already used it for my kid's VR Meta Quest.. whew that was worth it alone...

This made my life way easier especially around holiday season!

The Total Protection Plan from Best Buy has been a total game-changer for me. I’ve had a few tech mishaps over the years, and every time, this plan has come through—no hassle, no stress. One time, they even replaced my whole computer when it couldn’t be fixed. It’s paid for itself multiple times over. If you're buying anything expensive, do yourself a favor and add the protection plan. Seriously.

This is the beat pertection for any electronics you may need or require. I have a big family who loves technology so this makes life easier when you have a device that's stops working or if you have an accident.

These earbuds pair seamlessly with your Galaxy phone. The active noise cancellation is superior to the ear buds pro 2, and I was impressed with the clarity at loud volumes with bass and performance! What a great deal with $70 off the normal price!

This is one of the best products I've ever purchased. And I am very happy with it if you want quality in your life. You need to get something like this.

Amazing protection I brought my computer in and they were able to download the software I needed and put my pc together very helpful 10/10 also let me return my charger for a new one

Protection plans for any item, especially electronics are always a smart buy. You never know what can happen.