would recommend to a friend
BonnieS Posted
Absolutely love how Life Lock keeps me updated on security issues. With all the cyber security issues out there. Life Lock stays on top of all the threats
Posted
Thank you for your feedback. We love hearing from our Norton and LifeLock customers! <img src="https://s3.amazonaws.com/stratos-logos/logos/norton_us.png" alt="norton_us" title="norton_us" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Lifescool Posted
Norton is not a company i can trust. After signing up for 60 day trial, they charged my card 25 days into the trial - not even after the 60 day period. Also they charged my card $365 instead of the $99 per year charge. I contacted them and they swiftly initiated a refund but it is very sneaky how they charge the card much before the trial is supposed to end. In their confirmation email the trial end date is front and center but the auto renewal charge date is hidden at the bottom of the email. You could miss it entirely. Anyways, disappointed the BB partners with such a sneaky company.
Posted
Thank you for raising this concern. This was a technical error that has been addressed in our systems. You should have received confirmation to your account email notifying you of the refund. We apologize for the inconvenience! <img src="https://s3.amazonaws.com/stratos-logos/logos/norton_us.png" alt="norton_us" title="norton_us" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Devon Posted
I recently signed up for LifeLock Ultimate Plus Identity Theft Protection, and I am thrilled with the peace of mind it has provided. With so much of our lives online these days, I was increasingly concerned about my personal information being compromised. LifeLock Ultimate Plus has exceeded my expectations in terms of security and ease of use. The first thing I appreciated was the comprehensive protection provided. They monitor everything from my social security number to my bank accounts and even my social media accounts. Any suspicious activity is immediately flagged and reported to me. I love feeling like someone is watching out for me, especially in such a vulnerable area as identity theft. Another thing I really appreciate is the customer service. Anytime I have had a question or concern, they have been quick to respond and resolve any issues. It's clear that they truly care about their customers and take the responsibility of protecting our identities seriously. Lastly, the ease of use of the service is fantastic. Once you set up your account, everything is automatic. They handle all of the monitoring and alert you as needed. It's great to have that level of protection without having to constantly monitor it yourself. Overall, I would highly recommend LifeLock Ultimate Plus Identity Theft Protection. It has given me the peace of mind I was looking for and exceeded my expectations in terms of service and protection.
DanielN Posted
I wanted able to fully activate all the features before it locked me out. The app closed as soon as it verified my biometrics. I tried signing back in but never got the authentication email. My best buy account says I haven't activated it but i already did. Now I'm trying to get should of customer service to cancel before I'm charged for a product I can't use.
Posted
Thanks for taking the time to provide us with your feedback. We really appreciate this. We are extremely sorry to hear you have not got the help you needed. This is not the kind of experience we want our customers to have, and we would love the opportunity to make your overall experience better. In order to best address this issue, we ask that you please contact LifeLock Member Services at 1-800-543-3562. We look forward to hearing from you. Thanks and stay safe. <img src="https://s3.amazonaws.com/stratos-logos/logos/norton_us.png" alt="norton_us" title="norton_us" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
MediaM Posted
It was great value item and thank you bestbuy for this online experience merci
Posted
Hi MediaM,
Thank you for sharing your feedback! We’re glad to hear you found great value in the Ultimate Plus Identity Theft Protection plan and had a positive online experience with Best Buy. Protecting your identity is more important than ever, and we’re happy this solution met your expectations.
<img src="https://s3.amazonaws.com/stratos-logos/logos/norton_us.png" alt="norton_us" title="norton_us" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
BrianJ Posted
It's an option, but maybe not the best one. Definitely compare to other options and be aware that it's fully part of the Norton ecosystem.
Amoore744224 Posted
it's not at all what I expected had to pay 339. for the first year hasn't been 60 days auto-renew
BertHam Posted
These programs and apps always break software and other necessary things needed for the computer to work properly, so I gave this to a friend. I guess he liked it; he never mentioned it ever again.
Posted
Thank you for sharing your feedback. We always strive to provide a 5-star experience and welcome any additional comments so that we can do better next time. <img src="https://s3.amazonaws.com/stratos-logos/logos/norton_us.png" alt="norton_us" title="norton_us" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
RohanR Posted
Great Product will definitely shop again for my electronics needs
AlanRay Posted
This is a great product wouldnt change it for the world
KevinB Posted
Excellent Excellent Excellent Excellent Excellent E
Posted
We love the energy—thank you! So glad to hear Norton is delivering excellence all around. We appreciate your support! <img src="https://s3.amazonaws.com/stratos-logos/logos/norton_us.png" alt="norton_us" title="norton_us" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Bestbuy Posted
Yes!! Best buy is the best for all your audio needs!
PeytonBaksh9 Posted
Its a Good add on / additional perk of being a Best Buy Total Membership.
Posted
Thank you for your feedback. We love hearing from our Norton customers! <img src="https://s3.amazonaws.com/stratos-logos/logos/norton_us.png" alt="norton_us" title="norton_us" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Belle Posted
I really enjoy the fact that I can rest for the fact that there is security with this product. The notifications always keep me up to date.
RTremor Posted
Every one needs computer protection from scammers.
Posted
Thank you for your feedback. We love hearing from our Norton customers! <img src="https://s3.amazonaws.com/stratos-logos/logos/norton_us.png" alt="norton_us" title="norton_us" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
AngelaS Posted
I could give it a higher rating if i didnt have ppl constantly trying to make me look bad. They stole it and like 5 email accounts isk if thats an exaggerated amount but close if its over if of not by much
Posted
Thanks for taking the time to provide us with your feedback. We really appreciate this. We are extremely sorry to hear you have not got the help you needed. This is not the kind of experience we want our customers to have, and we would love the opportunity to make your overall experience better. In order to best address this issue, we ask that you please contact LifeLock Member Services at 1-800-543-3562. We look forward to hearing from you. Thanks and stay safe. <img src="https://s3.amazonaws.com/stratos-logos/logos/norton_us.png" alt="norton_us" title="norton_us" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
nana Posted
There is a scam right now. I received an email confirming my renewal of total ultimate antivirus AHx60xxxxxx for 514.71! Never ordered anything and wouldn't. ************scam alert!****************************************
Posted
Hi Nana - Thanks for your review. Unfortunately, email scams of this type are very common. It’s actually what our products (LifeLock, Norton Genie) help protect you against. However, the scam isn’t FROM Norton, but typically from crooks on the internet. We don’t believe that warrants a 1-star review for our product, and would appreciate you revising your rating, ESPECIALLY if LifeLock helped identify this scam? Thanks - DWN <img src="https://s3.amazonaws.com/stratos-logos/logos/norton_us.png" alt="norton_us" title="norton_us" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Awesome Posted
I love the sound it provides & the quality of sound
Slimgoatcoat Posted
Life lock truly has been there for me time and time again wonderful people and service
