NewAir - Countertop Ice Maker. Bullet Ice, 50 lbs/day - Stainless Steel
Model: AI-215SS
SKU: 11946006
Questions & Answers
Online from Best Buy ad it says the new air ice Maker is $1.25.
Answered by NewAir TeamThank you for contacting Newair! Thank you for bringing this to our attention, we will have our team review the product listing and have the price corrected. Best Regards, Customer Care.
Why does the empty light come on when it is full of water
Answered by NewAir TeamThank you for contacting Newair. I do apologize for the inconvenience you are currently facing with your unit. Please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247 for further assistance. Best Regards, Customer Care
Why does my Newair ice machine model A1 215 occasionally keep turning off? The water is full and everything is in order but keeps turning off.
Answered by NewAir TeamThank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Someone asked if this unit was self cleaning and the company answered that it wasn’t. If it’s not self cleaning, how come in the description it says it is self cleaning. Is it or is it not self cleaning? If it isn’t please remove from the description.
Answered by AwesomeSelf cleaning or not, always add white vinegar and water to clean
How frequently do you need to change out/drain the water? i.e. you only use it on weekends so would you need to drain the remaining water on Sunday for use when you want to make more ice the following Friday? Or is it safe to the leave water?
Answered by AwesomeWater should never sit more than 24 hours if not in use. Recommend refilling and cleaning at least 24 hours before use.