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Jona Posted
[Employee of bestbuy] It’s a cool device, both in form and function BUT it does lack in certain aspects such as in “baking” capabilities. If you’re solely air frying and maybe cooking large chickens hey this thing is super cool, otherwise I’d recommend getting a full actual enclosed air fryer device It only comes with the smallest and largest size cooking bowls, which in my opinion the smallest one is very close to useless
Posted
Hi Jona,
Thank you for your feedback. We’re disappointed to hear about your experience, especially since you enjoy the look and concept of the device but found the baking performance and bowl options limiting. We understand how this can be frustrating, particularly when the smallest bowl doesn’t meet your needs and the overall versatility feels reduced. We’ll make sure your feedback is relayed to our internal team as we continue working to improve the functionality and design of future models, and we hope you choose us again in the future so we can restore your confidence in our brand.
Kind Regards,
Ninja Kitchen
CC12345 Posted
I love this thing, but I do believe you sent me the wrong color and I don’t have the box anymore. It’s blue. I ordered gray.
This review is from Ninja - Crispi Pro 6-in-1 Countertop Glass Air Fryer - Ash Gray
DeeptiS Posted
Good for a small batch to air fry. Bake didn’t do well and took almost double the time than the regular fryer
Posted
Hello Deepti, thank you for sharing your feedback. We're glad to hear the Crispi Pro worked well for small air‑fry batches, but we're so sorry to hear the Bake function didn’t meet your expectations. Different foods and pan types can affect baking times in compact countertop units, but we understand how frustrating it is when a feature doesn’t perform as expected. If you’d like help troubleshooting bake performance or finding the best settings for specific foods, our customer support team would be happy to assist. We'd love the opportunity to check on this for you. Feel free to contact us at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. Warm Regards, Ninja Kitchen