Customer Ratings & Reviews

I bought this c*** for casting PC to TV for gaming, because it advertised as a "gaming" gear combined with a tv box. BUT, after vasting whole evening, trying to cast my PC I found out that this feature was discontinued last year!!! and they didn't even removed guides how to cast your PC screen from their official nvidia website so it was so confusing. They didn't have any information about the discontinuation on their website and I had to find this on 3rd party websites. As for TV box functionality, it is faster than my $500 smart tv, but not much. also some apps were laggy, menu itself lagged occasionally and google assistant didn't work for some reason. I think it is not aceptable for such a pricy thing. So, I'm just going to refund this overpriced piece of c*** and buy long HDMI cable

I recently purchased the new version of the Nvidia Shield TV, expecting a top-tier streaming experience. Unfortunately, my experience has been nothing short of frustrating. Firstly, the performance is incredibly laggy. Simple tasks take much longer than they should, and the device frequently freezes, requiring me to restart it multiple times a day. This is unacceptable for a product that markets itself as a high-end streaming device. Moreover, when I power on the device, the screen is often completely green. The only way to temporarily fix this issue is to power cycle the device, but the problem keeps coming back. I’ve tried multiple troubleshooting steps, but nothing seems to work permanently. Overall, the new Nvidia Shield TV has been a huge disappointment. The constant lag, freezes, and display issues make it practically unusable. I expected much better from Nvidia, and I would not recommend this product to anyone until these issues are resolved.

Very buggy. Had issues with sound stop working in certain apps but work in others. None of the games I play on my phone are available. Video would just shrink to like 480p size but at 2k resolution (see photo). Nvidia game streaming requires you to pay a fee with no free demo, of games you own on certain platforms (Epic and Ubi) with a few steam games. So your paying to play your own games. Stadia gave me a free demo and I prefer it even though I have to buy the games on that platform. They also give you about 20 free games a month for the sub. Not worth $200, I’m returning it. I can do everything this can elsewhere on devices I already own. This may do it a bit better, but not $200 better.

All they thing does is LOAD. It’s not our Internet because we’ve never had this issue.

Have three of these, and I've tried everything else. These used to be hands down the best streaming appliance - continuous updates, great performance, upscaling, even gaming/emulation functions. New triangle shaped remote is awesome. Here's the rub - latest update from NVida & Google places ADs at the top 1/3 of the home screen. You cannot disable this with without disabling system services which in turn breaks Netflix, Youtube and a few other services. For a $200 device, that was previously AD free, this is completely uncalled for. Even with updates disabled, the update gets installed. For this wonderful turn of events - I give the unit 1 star. If they decide to correct this, I'll update the review. Otherwise, avoid a device you pay a premium for, but have no control over. AppleTV looks better everyday.

UPDATE: I continue to have problems with the Shield and Nvidia continues to issue patches, but the patches often bring about new bugs. This product was launched too early. Initially, I couldn't transfer files to the Shield from a computer, that has now been fixed. Since I bought the Shield, I haven't been able try Dolby Vision (DV) HDR on my Vizio TV. Nvidia has been working on a patch for that for weeks. A few days ago they released it. Now I have the option for Dolby Vision, but it results in wildly over-saturated colors (skin tones look garishly orange and fuchsia). The only way to fix this is to disable expanded color and run the Shield at 23.9Hz instead of 59.9 Hz, but this results in a choppy and clunky UI experience, one worse than the built-in UI of my TV. Dolby Vision is the main reason I was waiting for a Shield update, and ultimately why I bought the 2019 edition. However, if this DV issue can't be fixed before my return window, I'll be forced to take it back. The most expensive streaming device on the market shouldn't have all these issues. If you want the best streaming experience for your 4k HDR TV and: 1) You don’t want an Apple TV 4k. 2) You don’t need to run a Plex Server. 3) Cost is no object. Then this is, unequivocally the streaming box to get. No question. What makes it great? - It supports Dolby Vision: still a rarity in most streaming boxes (Apple TV 4k does support it) - Unique form factor: it’s a little cyclinder that easily hides behind your TV, it makes almost no noise. - It is FAST. If you think “my TV’s apps are just fine”, don’t use this. You’ll realize just how laggy that LG/Sony/Samsung/Vizio OS really is! - It has the best remote of any streamer: it lights up, it’s ergonomic, and it’s not the Apple TV remote. (which is one of the worst in the industry) - It has a gigabit Ethernet port. (the Ethernet ports built into most TVs are only a tenth as fast) - It has fast, AC WiFi if you don’t want to run a cable - It also acts like a Chromecast Ultra, so you can cast from many Android apps, the Chrome browser, and even iOS apps. - It has a microSD slot for your own, local media. (if you want to hook up a hard drive, you’ll need to shell out $50 more for the “Pro” version though) The Apple TV 4k is better if: - You purchased lots of content on iTunes - You want to watch Apple TV+ (there isn’t an app for the Shield, but that may change) - You don’t like “tinkering” with settings, at all, ever. If you need to run a Plex server (or need to hookup USB drives): - Get the Pro version. It’s an extremely competent and extremely cheap way to serve up Plex to other devices. Why am I only giving it 1 star? - Nvidia is still working out lots of kinks - CEC does not work properly (won't turn off Vizio TV) - Dolby Vision HDR doesn’t work with Vizio TVs (which is what I have) - SMB is broken: which means I can’t transfer files from my computer to the Shield - Many users are having problems installing the Disney+ app - Google Home thinks I have two Shields and therefore refuses to turn mine on or off with a voice command. No matter how many times I delete and re-add it, it will say either “I don’t know which Shield device to turn on/off” or “the Nvidia Shield is currently unavailable”. It gives the 2nd command when my Shield is powered up and I’m staring at the screen…

What can I say... this used to be the best media streamer device you can buy and it was worth every penny. I bought this device specifically for its simplicity and power. I have my own media server at home and it was able to play everything I threw at it at the time. I also enjoyed playing games directly from the device or by using Nvidia Gamestream. Then they added Google Integration and everything went downhill.... -With Google Integration came ads. This began slowing the device down and there is no way to turn this feature off officially. The ads that would appear had absolutely no relevance on what I would watch. Sometimes very inappropriate ads would even display. Not good when you have small children that use the device to watch shows and movies. -Gamestream was retired by Nvidia, and this was another reason I bought the device. I enjoyed being able to stream my games from my PC to the TV, and it had very little impact while gaming. People will say to just use Steam to stream games, but I experienced nothing but lag and glitches when playing games through Steam. -Newer codecs are not supported on the device, like AV1 or HDR10+. Dolby vision is sometimes a hit or miss. -The device is outdated (2019) and there are cheaper alternatives that can do what the Shield Pro does, and so much more. -Constant freezing is now the new norm. Search Shield Pro forums and you will come across numerous users who have this issue. Resetting the Shield to factory defaults fixes the issue until you upgrade the shield (Google Integrations), then the freezing starts all over again. I moved away from the Shield to an AppleTV and could not be happier. I feel like I have control of the device and can configure what content appears in the home screen. If you do not mind the issues that come with the Shield Pro, then by all means go for it, but I would not pay the current price ($199). I would wait for discounts or sales to kick in, but the device is really only worth $99 now. I personally would not buy a media streaming device from Nvidia again.

I had a 380X tv box for about 7 years, I paid 30 bucks for it online. One day it refused to turn on, so I went to my local Bestbuy to buy another brand box, my firestick was way too slow and I had it in the closet. This is no joke, there was times that pressing a button that would take up to a minute to respond to the command, so I just tossed that piece of garbage to the trash. So, it had to be a firebox, apple TV or something. I saw the shield, looked at the reviews and they were great, but the price was a little too intimidating, then I saw that it had a video pad and free online games. I bought it. The first thing I did not like was that the remote battery died after 3 months, the Google play store no good, I couldn't even install Chrome, neither Firefox browser, I had to go to their respective webpage and I had to download a downloader to make it posible. But it was fast, very fast compared to the rest of my boxes. I could live with that. some of the free to play games(I don't buy new games) I played a few. Everything was tolerable until the expiration of its warranty expired, from then, it became just a piece of junk. Two years with minor and fixable problems. I started to notice that the free to play games were disappearing to count of only 3 games. The Wifi has been messing up very badly, I thought there was no way the shield was failing, so I just kept calling Spectrum almost every 12 hours, until they sent me a technician and he found nothing wrong with my connection. It is just hateful to be watching a game and all of the sudden your streaming ends abruptly out of no reason. I kept blaming Spectrum, I couldn't believe my shield was failing like that. Until I waited for it to drop again, I ran to my laptop, ran a speed test, marvelous; i did the same thing with my son's tablet and the test? Flawless; I tried my cellphone wifi, and everything was just fine. I ran a speed test using the analiti app. I ran the test and it was dead, no wifi(Disconnected, please try again later), I pressed the key to retest it and nothing, then the application gives you the option to reconnect, I did that, and it worked, three hours later it did it again, it became so frustrated that I din't know what to do to reset it. disconnecting from the power cable... thousands of times. resetting through the commands, thousands of times, the problem persisted. I factory reset it to see if there was a software issue, I had to download all my apps back again and yes, it seemed a little faster and worked with no problems the whole day, the day after the problem resumed like I did nothing to it. It became a piece of junk. Now, the it refuses to connect, it don't matter what I do, is dead after two years, 200 hundred dollars for two years of not so good service against 30 bucks for 7 years with a cheap tv box? I thing the tale tell the story itself. Buy cheap boxes, you may die by the fifth one and you won't spend the $200 dollars for an expensive piece of expensive junk. Now I have a beautiful black brick with no wifi. Thanks NVIDIA! Thanks for building a box which only last its warranty. I do not recommend it.

This was the best streaming unit hands down. Best Plex support, clean interface, easy to use. Not anymore! They now have ads that depending on how you view the main screen take up 1/4 to 3/4 of the screen. They also won't be for stuff you care about, it's about what they want to heavily promote. It's also so poorly implemented that some have been getting Christmas ads in June. With other options that are cheap, you get the understanding that it's cheap because you are getting ads. This is a premium device and should not have ads. It was sold as an ad free device when I purchased it. You can install a custom launcher and that hides the ads, but that is fairly ridiculous to have to do that in the first place.

I mainly got this for Nvidia Gamestream, as I have an Nvidia GPU and was hoping to stream my PC games to my TV. But, Nvidia essentially cancelled support for Gamestream a while ago apparently, in favor of their new streaming from the cloud service, geforce Now. Like it essentially works by manually adding all of your games, but any new game is going to miss out on most of the benefits of Gamestream, such as HDR, auto game settings, and I think there were a few other things. One thing of note is Gamestream supports 4k, whereas Geforce Now maxes out at 1080p. There are other game streaming services you can use, such as Moonlight I think it was called, which actually worked very well and had a lot of options, or Steam Link, but at that point why pay $200 for this thing when you could get any cheap Android TV/any of the several other devices for way cheaper that offer that same functionality? I tested out streaming with just about every service, Rain something or another, Parsec, Gamestream, Moonlight, and Steam Link. I have a mid range wifi 6 Asus router, and my gaming PC has a wifi 6 card in it. This shield only has wifi ac/5. I tested them all in each different setting, wired from PC, wifi from PC, wired to shield, wifi to shield. Really, if you want a smooth experience with minimal stuttering, you pretty much have to have both devices wired. Having one or the other wired wasn't toooo bad, but you got a decent amount of hitching/stuttering. Even wired, you would think it would be flawless at that point, but there was occasional hitching, was very compressed, and there was very noticeable input lag. For the price of this thing, you might as well just get a game console, in my opinion. This thing has a Tegra X1 chip, which is essentially useless unless you're big into Android games. I'm not too familiar with compression/decompression, but apparently there is a new codec or whatever that is support to be superior, h265 I think it was. I tried enabling that in some of the streaming apps, and it didn't seem to work, it kept defaulting to a different decompression codec. So I really don't know if the power of this thing would help in decompression for streaming games. I've tried various devices in the past, and they all seem to have about the same result of being less than ideal in even the best circumstances, with a lot of compression and input lag. I really don't see the point of this. A lot of TV's have android TV built in anymore, and even if they don't you can get a cheap android TV or any of the myriad streaming devices they have anymore. There's really nothing Nvidia specific about this that has any real benefit. There are better options for streaming games from your PC. I think Geforce Now and all those streaming services are terrible, they will always stutter and have input lag, but that doesn't stop these companies from seeing dollar signs and trying to force it on people. Is Geforce Now available on other Android devices? If so, that would make this even more pointless. Even the stand shown in all of the pictures for this, you have to buy that separately.

I’ve owned this for a little over 6 months. At first I was extremely happy with it but now I think it was a waste of money. At first I was using it for SteamLink to stream games to my tv. It worked mostly okay but after it disconnected my Xbox controller it would not automatically detect it after — I would need unplug the dongle every time. Then Nvidia pushed out a software update that made it basically unusable. It couldn’t even stream shows, forget about gaming! I was able to roll back the update but it was pretty technical, took up a couple hours, and I was lucky I had the required cables on hand. All that aside I was still relatively happy with the purchase but about a month ago this thing started having issues where the Wi-Fi fails more often than it works. It’ll say it’s connected to the network but there is no internet connection. Meanwhile every single other device on the network is working perfectly fine. Sometimes it’ll stream a show for 10-20 seconds then buffer for at least 30, then repeat. We’ve gone back to using our Roku instead (which has never ever given us any trouble) and I just have to head to the basement if I want to play games.

This device USED TO BE awesome. I even ended up buying two more because IT WAS one of the best media streaming devices out there for the price; but unfortunately, IT'S NOT ANY MORE! The latest update ruined it. Google now pumps it full of ads. The sound and display settings are worse on all of them (two connected directly to the TV, and the third to an A/V receiver). Nvidia took a great device and ruined it (just Google the recent reviews after the update from about a week ago and you'll see). Hopefully Nvidia will release an update to fix it in the future (but very unlikely). If they do, then it's definitely worth 5 stars; but, until that unlikey day comes, don't waste your money on this device and find yourself something else!!

I have bought 4 of these from Bestbuy. While the device is a fast streaming device, I paid a premium price for these to not have ads on the home screen like all of the other streaming devices. I'm not in the Apple fan club, and I can't afford to replace these yet, but when it's time I'll not buy another Nvidia product if the continue forcing me see ads on the SheidTV

Loved the Nvidia Shield for a long time but, now, it may as well be a glorified Chromecast with Google TV. The home screen has been overhauled by either Google, Nvidia, or both and looks almost exactly like the Chromecast, Firesticks, and other Google TV devices now. Sure, the specs are great but, the last bit of uniqueness was just sucked right out of this device taking the soul of the "Shield Experience" with it. Forced ads for zero interest content and, if you're like a lot of us with a bandwidth cap, look for the new home screen to eat into that number along with everything else. HTPC may be the way to go in the near future. Nvidia really sold out their long time loyalists with this. FOUL move Nvidia! Rebrand the OS like Amazon did and leave the Shield be! The Shield "experience" is GONE and belongs to Google now. Not only this, the Shield has SERIOUS frame-rate issues. I've gotten Nvidia to replace one (of both affected) Shields and the replacement has the same issue. They added a "match framerate beta" setting to the menu as they are aware of it but, it doesn't always work. For $200, buy a PC, or save some cash and buy the Chromecast or a Fire Cube. They are basically the same now except the USB ports. You could buy 4 of them for the price of this thing or two Cubes.

When streamer works it works well, but for the price it is way over hyped and overpriced.

LITTERED with huge, inappropriate ads on the home screen! There is no way to turn them off! I turned on my shield yesterday just to find that a huge section of ads recommending a bunch of inappropriate content. My child uses my shield and should not have to deal with virtue signaling from Google. I paid extra for a premium device that had ZERO ads. I now feel like I was ripped off. You might as well just go buy a fire stick and save yourself $150.

I bought this product for one reason, which is the Game stream functionality which I never actually got to work. We weren't off to a good start with unboxing the Shield itself. No HDMI cable included - not really a problem, but this wasn't mentioned on the box so I had to go digging for one to start setting this up. I could see this being a pain if you don't have a spare off hand however. There really weren't any instructions included within the package other than to plug the device in - so not really helpful at all. Once things were powered on and setup with Google, I had to restart the device at least 3 or 4 times to get it to connect properly to my PC. There were some initial updates it ran through, but it wasn't until restarting again, and again, that it downloaded some other prerequisite update for Nvidia games and eventually connected to my PC. Keep in mind that I was never prompted to update - it just threw error codes. Also not helpful. Once connected to my PC, there were numerous games (Hades, Doom Eternal, to name a couple) that were mysteriously absent from my Game stream library even though they show up in my GeForce Experience program on my PC. After pairing my PS4 controller via Bluetooth, I launched Bioshock Infinite, got to the title screen, and the Game stream wouldn't accept my controller inputs and kept flashing a high packet loss error. This is running on a Netgear Orbi wifi6 configuration where both the PC and Shield are in a room with an excellent wifi connection and on the same band (5 GHz). One might argue that I need both my Shield and PC to be hardwired for this to work, but the whole point of me buying this was to NOT having network cables running to every corner of my living room. Kind of defeats the purpose of network streaming if everything needs to be hardwired together, doesn't it? At that rate I might as well run a 25 ft HDMI cable from my PC to my TV across the room. I'm sure there are those with an ideal setup (i.e. PC hardwired into the network and the Shield hardwired into the network), but honestly, even if that were the case this whole experience has been a buggy mess not really worth the $200 in my honest opinion. At this point I've been trying to get this up and running for over an hour and it's going back to Best Buy tomorrow.

Used to work just fine. Absolutely hated having the Netflix button right next to your thumb on the bottom of the remote, easily the worst designed remote I’ve used in 30 years. All I did was unplug it to move to another TV, and I have no power. I would recommend buying an Apple TV 4K if that’s still a thing, I’ve had one for 5 years and that works out fine. Past the remote and obviously the garbage capacitors, the GUI moves a bit slow like a lower end Roku and for the price for this, it’s unacceptable. I would avoid this product.

Absolutely horrible, previous versions came highly recommended by family and friends and while I really wanted to like the Shield it was inconsistent at best regularly freezing up, and even more inconsistent as a Plex Media Server or even as a plex interface. My smart tv behaves with no issues. And without a second unneeded device connected to my network. Very disappointing while this may have been the top notch available years ago, that reputation appears to have made NVIDIA complacent. Ultimately an unnecessary device based on current built in technology available.

Worst smart TV EVER. Froze randomly, turned it off via remote and back on. Started to reboot/power randomly aka turn it on shows a home screen menu for a few seconds and then turns off. Unplugged for 10 min and plugged back in to do a hard reboot and same thing. I have two of these and both since about 10 days ago refuse to play any video from Hulu (error P-320DEV), Hulu and Nvidia have no actual steps to troubleshoot besides factory reset the Nvidia device and reload every single app and login. Totally no support for what is largely overpriced.