Customer Ratings & Reviews

This product is very user friendly. It's taken over $30.00 off my monthly phone bill and I now have long distance. I was able to keep my old phone number + put a block on all calls not pertaining to me. Voices are clear and easy to understand.

My wife insists on keeping a home phone and the Ooma Telo is a great option. With a monthly bill of $3.24 versus the $40 I was spending with the cable company, I was sold. Service has been very good, no static, folks at the other end can hear us with good clarity. Porting my old number took only 5 days, and I had a temporary number during that time. I had a few difficulties connecting the system to my internet, but my configuration was on the instruction sheet (just needed to read the back side of the page). The initial outlay for the service, with purchasing the unit and porting my number was approximately $120, but the payback is a little over 3 months, well worth it. We don't make international calls, and don't feel the need to spend the extra $10 a month for that service. Overall, very satisfied at this time.

We have been with Ooma for six years now without a problem. I decided to upgrade to the second generation of the Telo and it works, no muss, no fuss. Also I bought a Linx to get a second line and it connected to the Telo and works fine. Ooma is the best telephone system and the price is right.

This item works as described and offers new features to your typical old landline phone service.

The Ooma Telo was easy to set up, porting was quick and the call quality is great. Former Vonage user looking for same call quality but lower bill- this worked perfectly. The upfront cost was higher than some but now I only pay a few dollars for federal taxes and the basic service is free.

Internet-based landline replacement service, unlimited nationwide calling, low international rates. Can transfer existing phone number to Ooma if desired, good call quality, easy to install, good price at Best Buy.

We bought this to replace a landline with a spam blocking answering machine. We got tired of listening to the phone ring, then our announcement, then the disconnect for every spam call. We still get the calls, but only see the evidence in the app. Sound quality is good, and the ability to pick up the call on my phone is very convenient.

I haven't had a home phone in years because I'm not willing to pay what all of the major carriers want to charge. Ooma has been great! (Note: I'm reviewing based on the Premium features, which cost $10 per month.) The call-block features are GREAT! I can let Ooma figure out what calls to block, or I can fully customize it. You can even go so far as to block everyone except for those you tell it to explicitly allow. The service allows you to be on 2 calls at once (you need at least one actual Ooma phone for this), so you won't have to kick off one of your kids in order to place a call. The setup was easy, and the calls are clear. The online account interface is a breeze. I definitely recommend this!

Easy setup works great no problem for Novus like me to set up and get working

Painless hookup. Works perfectly and at a fraction of the cost. Have already recommended to several people.

It took me many years to switch from the landline to VoP. I don't know why I waited so long. The rising Qwest landline phone bill was the catalyst particularly since I rarely used a landline. I seemed to only be paying to receive annoying calls from telemarketers, robocalls, etc. The Ooma is slightly complicated to set up but a dream once it is connected. I am able to block all of those annoying calls now. This is especially advantageous in anticipation of this election year. I did read every review everywhere regarding the "best" VoP service. Ooma seems to be the most reasonable in monthly cost (I pay only the fed/state/municipal) taxes. I am able to use all of my Panasonic telephone units with this system.

purchased this to get out of a Comcast triple play. The set up was easy, picked a random number. Porting my existing number from Comcast was a pain in the bottom. ooma had contacted me via email to let me know the port was complete so then I went to change packages through Comcast to just tv and Internet and the Comcast Agent lied to me and said the port was not complete and if I cancelled my triple play with Comcast, they would take back the number and then we would lose the number for good. Ooma great Comcast bad

I thoroughly enjoy the product. I was referred to it by a friend and was skeptical at first. I decided to try it and it's the best decision ever! I save a lot of money monthly and I enjoy excellent service at the same time. I am a living testament that it is NOT too good to be true. You will never regret your purchase. You will be so haptic you will recruit all your family and friends to invest in one.

I am very glad we moved our phone over to Ooma. Where we live, you don’t have many options and we had been using a cell phone line for our home line. That just seemed to get more and more expensive. And because of bad cell service, our old phone didn’t even ring half the time. After stumbling on VOIP as an option (even with satellite internet) , I found that I liked the idea of Ooma. Just pay for the device and get basic service for free (except taxes of $6 which you pay on any phone service). Buying through Best Buy saved me money from buying direct with Ooma, which I found odd, but it was still super easy! Activation was very fast, and as others have reported, line porting only took 1 week (they say up to 3-4 weeks). Instructions were super clear and it honestly just took a few minutes to get up and running. The phone works like it should. Plugged right up to our wireless phone system through the house. Calls come in and go out and sound like a phone should… for FAR less than the cost of other options. Best purchase I have made in a while!

11/2020 I switched to Verizon FIOS and like many others I cut the cord from Optimum services and took my land line to Ooma. It's called porting your number in order to keep the number you current have. So happy I did. Simply works better too. You can install an app on your iphone or Android cell phone to make, receive, and get voice messages directly from your ported number or simply use the box to connect you personal phone at home. Just realized you will have a one time charge to have your current phone number switched over which is called ported. After that the cost for me per month is 5 bucks and change for taxes and fees for NJ. Best deal ever ;)

I bought the ooma telo for my home phone line to cut costs from my cable company. The setup was simple and porting my number took 4 days to complete. The call quality is excellent and the cost is around $5 per month. WHAT A GREAT PRODUCT!!!!!!

Great product. So far I have only used the system as a home office setting and it works great! Great voice quality, excellent features and the only thing I have had to pay is the tax fees. It has a down side is that you should have a high speed connection and reliable connection in order for the system to work without trouble or noise. So far it has worked great. Also be careful with the "free" premium settings. Make sure you read the instructions so you know how to cancel these features if you are not going to need them.

Bought the Ooma Telo as a replacement for a landline phone for a new home business because I wasn't quite ready to jump in to the (considerably more expensive) Ooma Office system without testing this first. Original investment is a little pricey but I have to say this delivers on all its promises. Easy setup, TONS of features, and friendly customer service if you ever need help. Instant 2nd line that automatically forwards to your cell phone is handy too, although this is part of the 9.99/month Premier package - but still much cheaper than traditional phone service. Overall very impressed and would recommend!

I wanted to keep a home phone (too old school about it I guess) but wanted to do it more cheaply.. the Ooma box was easy to set up and configure. They do charge you $40 if you want to port your existing number (which I did). It took 2 business days to complete to port from Comcast... in the meantime they will give you a free new phone number.. I keep my ion box down in the basement near my router and I can use all the existing phone wiring in my house! And I save from paying Comcast $10 a month

I installed my Ooma Telo a couple of days ago and I’m pleased with it following a few days of hiccups getting it to function properly. Ooma’s customer service is very helpful and patient, and takes pride in resolving any issues. In my case they troubleshot my issues and were able to adjust the problem preference settings remotely. The phone is functioning properly now and the calls are clearer than the VoIP line I had with AT&T. With the premier plan I estimate my savings will be close to $38 per month. I’m still waiting for my phone number to port over but I don’t anticipate any more issues. A tip that I’ll share has to do with the rewind button. If you hit it too many times, it turns off the Ooma power light… so it looks like your device is not receiving power. You can still make/receive calls but because there was no light I thought my device was malfunctioning. To turn the light back on just hit the rewind button. Tapping the rewind button can adjust light brightness all the way down to off. This didn’t seem to be listed anywhere in the materials received with the unit or online.