would recommend to a friend
See more imagesJELISHIAH Posted
I bought an OtterBox to protect my phone, not to enter a daily escape room. I have to take the case off to charge it, remove it to take decent pictures, and pressing the buttons requires the strength of a CrossFit champion. My phone is not safer from drops, because half the time the case is off to simply use the phone.
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Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
KyleE Posted
The Semmentry iPhone 16 Pro Max Case is a disappointing product that fails to meet expectations. The build quality is poor, with a flimsy design that does not provide adequate protection for the phone. The case is bulky and uncomfortable to hold, making it difficult to use one-handed. The fit is loose, allowing the phone to move around inside the case, which can be distracting during calls or while using the device. Additionally, the case does not offer any additional features, such as wireless charging or NFC, which are common in other cases on the market. The overall design is unappealing and does not complement the sleek look of the iPhone 16 Pro Max. In summary, this case is not worth the money and would not recommend it to anyone looking for a high-quality accessory for their phone.
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We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
MuhjahW Posted
Don’t quite like was too bulky and made phone heavy but great protection overall
This review is from OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 Pro Max - Thimbleberry
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Hello! We hope you enjoy the great protection the case has to offer. Please reach out to our CS Team by phone or via chat, and we are happy to help with any questions that may arise as you enjoy this product.
MommaofLilJ Posted
This case causes my side button to be constantly pushed in and won't allow my phone to work properly. I normally love Otterbox cases and their customer service but this one is defective. The color is super pretty and I'm bummed that I won't be able to use it.
This review is from OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 Pro Max - Thimbleberry
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We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Casey Posted
Case has a great feel. Doent cover the area with new camera button and leaves edge of glass screen protector exposed. I’ve had 2 glass prtectoe break already (owned case 2 weeks). Otterbox, this is not acceptable!
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Hello, Casey! We are so sorry to hear you are experiencing an issue with your case! Please reach out to our CS Team by phone or via chat, and we are happy to help with this, and if the screen protectors are OtterBox products as well, we can assist you with replacement of them via our great warranty!
Shopper26 Posted
Case causes phone to overheat and also when case is on phone touch screen does not respond.
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Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
PamelaS Posted
It said it fit my model pro 12. I have to remove case to turn ringer on or off.
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The cases created for the iPhone 16 Pro Max is not backwards compatible to the iPhone 12 Pro. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
JodyS Posted
Just thought was too expensive and I didn't like it. I like otter boxes but not this one.
This review is from OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 Pro Max - Stardust
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Thank you for your feedback. We have taken your feedback to the company for future consideration.
JuanpabloB Posted
The magnetic it came off and doesn’t work. Was a terrible experience
This review is from OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 Pro Max - Stardust
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We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Nick29 Posted
The case doesn’t cover the new camera button. I’ve had two screen protectors crack in two weeks in that spot because the case doesn’t cover it at all.
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Thank you for your feedback regarding the Symmetry Series. We have taken your feedback to the company for future consideration.
LaurenB Posted
I thought it was white but after taking it out of the packaging, the case was clear.
This review is from OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 Pro Max - Stardust
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Hello! The Symmetry Clear Series case is one of our most popular offerings! If a clear case is not your preference, we do have many other offerings in Symmetry Series lineup!