Customers enjoy the protection, peace of mind, and insurance that AppleCare provides for their MacBooks. They appreciate the warranty and find it to be a good investment for peace of mind. However, some customers find it expensive and are disappointed that it does not cover water damage.
24/7 priority access to Apple experts via chat or phone
Global repair coverage
Onsite repair for desktop computers: Request that a technician come to your work site
Mail-in repair for portable computers: Mail in your Mac using a prepaid shipping box provide by Apple
Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
Your Mac computer
Battery
Included accessories such as the power adapter
Apple memory (RAM)
AirPort
Apple USB SuperDrive
Coverage for up to two incidents of accidental damage from handling, each subject to a service fee of $99 for screen-only or external enclosure-only damage or $299 for all other damage plus applicable tax.
Using the macOS and iCloud
Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, and more
Connecting to printers and AirPort networks
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