RIG - 500 PRO EX 3D Audio Gaming Headset for Xbox series X|S and Xbox One - Black
- Key Specs
- Sound Mode: Dolby Atmos
- Connection Type: Wired
- Built-In Microphone: true
- Microphone Features: Noise cancelling
- Headphone Fit: Over-the-Ear
- Adjustable Headband: true
- Compatible Platform(s): Xbox One, Xbox, Xbox Series S, Xbox Series X
- General
- Brand: RIG
- Model Number: RIG 500 PRO EX
- Product Name: 500 PRO EX 3D Audio Gaming Headset for Xbox series X|S and Xbox One
- Color: Black
- Audio
- Sound Isolating: true
- Sound Mode: Dolby Atmos
- Driver Size: 50 millimeters
- Connectivity
- Connection Type: Wired
- Connector Size: 1/8 in. (3.5mm)
- Features
- Built-In Microphone: true
- Microphone Features: Noise cancelling
- Controls: Volume
- Design
- Headphone Fit: Over-the-Ear
- Style: Gaming
- Adjustable Headband: true
- Compatibility
- Compatible Platform(s): Xbox One, Xbox, Xbox Series S, Xbox Series X
- Material
- Headband Material: Metal
- Dimensions
- Product Height: 9.25 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Width: 3.74 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Product Weight: 1.52 pounds (The out of box weight of the item.)
- Other
- UPC: 017229169746
Take control of the battlefield with high-resolution audio from the RIG 500 PRO EX gaming headset, designed for Xbox . Precisely-tuned acoustic chambers and powerful 50 mm drivers lock you onto your competition, while tactical features like the RIG game audio dial deliver intuitive volume control.
- Xbox Series Compatibility: Compatible with Xbox Series X|S and Xbox One
- 50 mm Drivers: Precisely tuned 50 mm drivers deliver game-changing sound
- 3D Sound: Unlock precise, 3D sound with Dolby Atmos® for superior audio accuracy.*
- Comfort and Stability: Durable metal headband and lightweight exoskeleton earcups offer comfort and stability
- High-Res Audio: Noise-isolating acoustic chambers provide high-resolution audio and low distortion
- Noise Blocking Ear Cushions: Isolated closed-cup design and dual-material ear cushions block outside noise
- Noise Cancelling Mic: Removable noise-canceling mic and flip-to-mute function for focused gameplay
- Fingertip Master Volume Control: Easy-to-reach RIG game audio dial for fingertip master volume control
- 3.5 mm Cable: The 3.5 mm cable is compatible with PCs, consoles and personal electronic devices
Whats Included
- Dolby Atmos activation card
- Dual fabric ear cushions
- Headband cushion
- Headset frame
- Owner's manual
- RIG 500 PRO EX Wired Dolby Atmos Gaming Headset for Xbox One
- RIG game audio dial
- Removable mic boom
Product Manuals
A: Hi Jack, Is your XBox controller wired or wireless but constantly plugged in? It is likely the noise is coming from the electrical current running through the controller due to it being plugged directly into the console - either for constant connection for a wired controller or constant charging for a wireless controller. There are a couple things you can try: Try plugging into a different AC outlet. Try plugging into a surge protector power strip. If using a wireless controller, unplug it and see if the problem goes away. Move away from other powered devices that could be causing interference. Another solution might be to open your Xbox One’s settings panel, go into microphone settings, and turn down or turn off “mic monitoring”. And finally, try plugging the headset into another device with a 3.5mm audio port that supports voice (PC, smartphone, tablet) and make a call. See if that buzzing is present. If it is, contact RIG for additonal support. If it is not, then the issue resides on the XBox and is likely an electrical current loop or setting adjustment. If none of this works and you still need assistance, you can reach RIG Customer Support via email at [email protected]. Thank you
A: If your Dolby Atmos activation code card was not included in the box, please contact RIG Customer Support at [email protected]
Q: Is this a wireless headset?
A: No, it is wired.
Q: What is the difference between this(Rig 500 Pro Ex 3D) and the Rig 500 Pro Ha?
A: Hi Misaa, The two key differences between the RIG 500 PRO EX and the RIG 500 PRO HA are headset materials and audio cables. The 500 PRO EX features a durable metal headband and lightweight exoskeleton earcups. The 500 PRO HA features a lightweight plastic headband and lightweight exoskeleton earcups. The 500 PRO EX includes the RIG audio dial cable. The easy-to-reach RIG game audio dial delivers fingertip master volume control when used with console controllers. The RIG 500 PRO HA includes a longer 1.5m audio cable with in-line volume that is ideal for PC gaming, but also works with console controllers. Both audio cables terminate in a 3.5mm plug so they can be used with XBox controllers, PS4/PS5 controllers, Nintendo Switch, and PCs. And both include Dolby Atmos 2-year subscription code for 3D Surround Sound on XBox or Windows 10 PCs.
Q: Does it work for PC?. Does it have a mute button?
A: Yes it will work on a PC but you may need a 'breakout' cable to convert the single 3.5mm jack of the headset to the 2 jacks (speaker & mic) that many PC's use. Some laptops have a single 3.5mm jack and will work fine and others withthe same single jack only allow one function to work at a time. You select if you want speaker or mic to work when you plug it in. (Yes, it's the dumbest thing ever) . My Bestbuy has the breakout cable in stock. It does not have a mute button per say but you simply flip the mic up to mute it and back down to resume.
A: Plug and play. No firmware needed. They will work on Xbox one X and PlayStation 4. You can even use this on your phone as long as it has a 3.5mm jack. Anything with a 3.5mm jack
A: Hi Kambebb, With more info, we hope to solve your issue. Was there no audio? DId you try adjusting the RIG audio dial volume? (fully rotate clockwise for max volume), Did you have the correct sleeve on the audio dial? This headset comes with XBox sleeve pre-installed. You need to swap out for the included PS4 sleeve if plugging into that controller. Or no sleeve if using on a PC with single port for both mic/speaker. Please contact RIG Customer Support via email at [email protected] if you need additional assistance. Thanks.
Q: I bought this headset for myself but don’t know what the activation card is for what does it do?
A: Where was the code located i can't find mine?
