See more imagesSamsung - 29 inches - Convertible - Under cabinet Range Hood - Stainless Steel
- Model:
- NK30B3000US/AA
- SKU:
- 6491821
Highly rated by customers for:
See more imagesHighly rated by customers for:
MichaelV Posted
Transaction just fine but very disappointed that the SAMSUNG logo was not on the face of the hood as adverised- See photos
Posted
Hello MichaelV,
We understand the feeling when the unit arrived not the same as advertised.
You may contact our Support Team via the link below to speak with a live representative should you need further assistance with the new unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Jackie Posted
I am honestly appalled! Ordered this and it came looking like someone just beat it up with a bat! I returned it, ordered another one and either I got the exact same one or it was another one that was dented and scratched! No way am I ordering from best buy again.
Posted
Hi Jackie,
To better assist you with this issue, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Thank you.
-Kimberly
JessicaC Posted
Came in dented and scratched, this was my 3rd try. Hoping this one would be in better condition. Will be returning and trying a new brand. Also the logo was missing, definitely not worth the price!
Posted
Dear Valued Best Buy Client,
To better assist you with the damaged delivery of your range hood, please contact Best Buy's customer service department at (888) 237-8289. They are open 24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
MattJ Posted
Worst purchase I’ve ever made. Cant keep up with even the smallest amount of steam/smoke and when we cook bacon it’s a guarantee it’s going to set off the smoke detector if we don’t open a door or two.
Posted
Ensuring your range hood is clean can boost its performance, MattJ. Let's get the information you need to get the best results when using the hood.
The link below will guide you in maintaining your range hood and give additional information by checking the hyperlinks.
Clean your Samsung range hood and vents:
https://www.samsung.com/us/support/answer/ANS00089383/
Should you need more assistance with the range hood, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146858314) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
SofiaW Posted
If I ever get this product, I'd be better able to give a review. I placed and paid for my order on 8/29 with a delivery time of 9/6. Well it was damaged and I'm still trying to get the replacement. All I'm getting so far is the run around. Customer service is really good about not giving a straight answer. If I ever get it and get it installed, maybe I'll change my review but I sincerely doubt it
Posted
Dear Valued BestBuy Client,
We're saddened by what you had to go through. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.
Have a great day!
^Chrystel
AleC Posted
Invest a little more and save yourself a headache. First one came dented, second one the lights didn’t work.
Posted
Hi AleC,
We want to ensure that our customer's expectations are met.
Here is a link to "Range hood will not turn on": https://www.samsung.com/us/support/troubleshooting/TSG01203248/
The below link is the user manual for your model. Turn page 11 (Range Hood Controls and Replacing the LED Lamp), and page 12 (Range Hood for ADA Compliance - Note) for reference: https://downloadcenter.samsung.com/content/UM/202207/20220708120222764/NK3500BM_NK30B3000US_AA_LIB0175253A.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145262217), which will help our team pull up your information.
Have a great day.
Melardo
LD15 Posted
There is NO Samsung logo no matter what Samsung keeps replying. Damaged on pick-up, no parts inc. or direction booklet.
Posted
Dear Valued Best Buy Client,
We appreciate you informing us of your overall experience with one of our Samsung range hoods.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica