See more imagesSamsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - Matte Black Steel
- Model:
- NSI6DG9500MTAA
- SKU:
- 6568994
Highly rated by customers for:
See more imagesHighly rated by customers for:
AliciaD Posted
We’ve had this range for less than two months and have barely used the cooktop, as we have mainly been using the oven. Despite using only Samsung-approved cleaners, the cooktop already has stubborn white marks that won’t come off—and these are not scratches. Honestly, I’m very disappointed with how it looks for such a new appliance.
This review is from Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - Stainless Steel
Posted
We know how disappointing it is to have a cooktop with white marks on it, AliciaD. We're here to help.
We recommend checking the resource below for details about cleaning and caring for the electric cooktop. This guide includes a video link you may watch from start to finish, and another link for the recommended cookware.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
You may also refer to the user manual for more information about maintaining the glass cooktop. Turn to pages 55-56.
https://downloadcenter.samsung.com/content/UM/202502/20250217165056992/O_01._IB_FULL_NE9100D_NSI6DB9500_EN.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1151156390 to help our team pull up your information when you message us.
Thank you.
-Angelica
Thumper Posted
They did not have in stock. They gave me a date it would be in but then called and moved out that date. I called a day before that date and they still did not have my stove. They moved it out again and said it maybe longer. Still no oven.
This review is from Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - White Glass
Posted
Hi Thumper,
To better assist you with this matter regarding the availability of the range and to update you as soon as possible, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
JohnM Posted
So, unimpressed with control panel. Also, VERY misleading promotion. After jumping through multiple hoops and loops cookware set unavailable. What a rip off
This review is from Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - Stainless Steel
Posted
JohnM, sharing your input with the control panel matters. We want to speak to you directly and get more information about your range control panel so we can better assist you.
To better assist you with your concern about the promotion, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147199485) to help our team pull up your information.
Have a great day.
^Camille
DarrellG Posted
Oven did not come with an operations manual Still trying to figure out some of the operations
This review is from Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - Stainless Steel
Posted
Hi DarrellG,
Having the user's manual would make operating the range easy. Let us provide you with the details you need.
Please see the user's manual link below.
Manual
https://downloadcenter.samsung.com/content/UM/202408/20240802133847251/01._IB_FULL_NE9100D_NSI6DB9500_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147612260) to help our team pull up your information.
Have a great day.
^Aloe
joef Posted
Hard to clean, when cleaning the stove turns off, limited on line burned out large burner already. hard to reach service
This review is from Samsung - 30 in. Wide 4 Burner Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range with Ambient Edge Lighting - Stainless Steel
Posted
Joef, we understand how much you wanted to keep your range pristine. Let us help you out.
Please refer to pages 55-56 of the range's manual under "Care and cleaning of the glass cooktop."
Manual
https://downloadcenter.samsung.com/content/UM/202502/20250217165056992/O_01._IB_FULL_NE9100D_NSI6DB9500_EN.pdf
Here is a link to help you if one of the burners is not working. Please select from the options provided the type of burner that matches the one you have. Kindly follow the guide.
One burner on the cooktop does not work
https://www.samsung.com/us/support/troubleshooting/TSG01001949/
Should you need more assistance getting a service technician, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148747241) to help our team pull up your information.
Have a great day.
^Camille