See more imagesSamsung - 30 in. Wide 5 Burner 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel
- Model:
- NX60A6111SS
- SKU:
- 6447914
Highly rated by customers for:
See more imagesHighly rated by customers for:
AhmadR20905 Posted
I’ve owned this oven for a little I’ve two years. Everything works as it should but I do have some issues with temperature fluctuations. The temperature in the oven can fluctuate by over 50-75 degrees at times. I’ve tried to calibrate it but the issue still occurs. I assume it’s a thermometer issue.
Posted
Greetings,
Let's adjust the oven temperature's functionality, AhmadR20905!
Please refer to the guide below for a detailed explanation of why the temperature fluctuates and how to resolve it.
Samsung oven temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-temperature-does-not-match-thermometer
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145838441, to help our team pull up your information.
Have a great day!
^Chrystel
Adblnotspy Posted
Why after only 20 months did my range go fizzle. For a hot minute it was the best range I have ever had, until yesterday. Now it has become unreliable. It showed promise but now it like all the rest. C-F2 is the reason. Its going to cost to repair or replace.. Not what I wanted.
Posted
Good day,
We wish we could make your day better. Let us extend our help by providing the details you need with the information code your range is getting
Please see page 44 in the manual's troubleshooting section (See C-F2 information code) for details and steps to take:
https://downloadcenter.samsung.com/content/UM/202208/20220805132916712/FULL_NX60A6111SS_AA_DG68-01341A-03_EN_MES_CFR_220804.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146065014) to help our team pull up your information when you message us.
Have a great day.
-John
Binky Posted
Simple and does the basics. The push buttons are sometimes hard to push and one of the knobs broke on the inside because it’s made of plastic.
Posted
Hi Binky,
Thank you for purchasing a gas range from us. I understand how important this is for you and I apologize if the buttons are hard to push sometimes and one of the knobs inside is broken. Samsung always wanted to give you only satisfaction and never intended to cause any trouble. Some controls are only available when using (or not using) other functions. This is to protect the oven from excessive heat or children who may accidentally touch the oven.
Please refer to this link regarding the pushbuttons concern troubleshooting steps.
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Also, you may check on this link regarding warranty information in case you will need a repair or replacement for the broken knob.
https://www.samsung.com/us/support/warranty/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864
Stay safe,
Reference Ticket Number: 1144186878
^Mila
gasstove Posted
Top rear burners do not leave enough space from back of unit to center medium size pots on burners. Griddle is nice but gets in the way of centering large pots over flame. Broiler does not get hot enough. Bread feature is nice. Oven is roomy, which makes bottom drawer too small to store much in it.
Posted
Hi there,
We are glad to know that you are using Samsung products. We apologize for the inconvenience of the range having a temperature issue. We are always trying our best to make our products convenient for our customers.
I recommend clicking this link for a basic troubleshooting guide:
Samsung oven temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
To know more about the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144854793) to help our team pull-up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
chuck Posted
Samsung oven display hard to read. Need to be whiter. For the price good stove. Lot of assembly. They tape parts to the racks. Tape must be scraped off and racks washed. pan drawer needs a handle for easy opening. oven smells the first time you use. Wash oven with a damp cloth before using to reduce smell before baking.
Posted
We appreciate the review about the range, Chuck.
Should you need further support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
cdoh Posted
The range itself is great - I’d give it 5 stars. The review is not 5 stars because Best Buy (along with Home Depot, etc.) choose to use a terrible, incredibly subpar outside service to deliver and “install” their appliances. We’ve never seen anything done so poorly. Took hours of phone calls and 3 (yes, THREE) additional service calls over the next TWO WEEKS to get the appliances connected appropriately and in the end, the microwave was never vented. Had our construction crew not been there to babysit the installers we wouldn’t have known they neglected to follow code on the range install, or the water line on the fridge or vent the microwave. The only correct install (I think), was the dishwasher. We flip houses so we’ve seen a thing or two. MAJOR mistake Best Buy. Go to Abt - they’ll do it right.
Posted
Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our
BestBuy Customer Service department at (888) 237-8289, available 24 hours a day, any feedback regarding the delivery and install team that went out.
Reference Number: 1144682507
Have a great day.
^Charles
Looks Posted
Great looking! Had to change the fittings for propane not easy, when the instructions are not clear on the inlet valve poor picture.. work great now.
Posted
Hi Looks,
Thank you for reaching us regarding the air fryer pan of the Samsung Range. We apologize for the inconvenience of having a problem with the instruction.
To help you with this, I will provide the installation guide.
Here's a link: https://downloadcenter.samsung.com/content/EM/202103/20210317173440561/Install_NX60A6_DG68-01337A-00_EN-MES-CFR_201230.pdf.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144506868
^Rainly
Moyz32 Posted
Worked great. Now there’s a constant clicking. We have no ideas where or how this happened
Posted
Hello Moyz32,
Thank you for reaching out and sharing your feedback about your Samsung - 6.0 cu. ft. Freestanding Gas Range with Wi-Fi and Integrated Griddle - Stainless steel. I understand you're having an issue with your gas range as it's constantly clicking. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01110180/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/answer/ANS00049945/ for some tips on how to clean your Samsung gas cooktop.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144313692.
-Noraina
Samsung Posted
Efficient for the price. However couldn’t get the WiFi to work
Posted
Hi there Samsung, I see you have some concerns with trying to connect your Samsung Range to SmartThings and I know this must be irritating. I would like to assist and provide you with a guide to help. See link below:
https://www.samsung.com/us/support/answer/ANS00049148/
If you need any further assistance, contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144067560. We welcome you to our Samsung family. ^Brad
AshR Posted
One of the best features of these new ovens is the amazing self cleaning they can do. Bought this one specifically because it's a Samsung (which I like) and says it has self-clean high heat feature only to find out it actually doesn't. Annoyed.
Posted
Thank you so much for taking the time to leave us a review, AshR.
This appliance does not include a self-cleaning feature, but below are the links to help you with cleaning your range.
https://www.youtube.com/watch?v=pCLkUo4ns6w
https://www.samsung.com/us/support/answer/ANS00049945/
The specific cleaning guide for this range can be found on pages 32–35 of the user manual:
https://downloadcenter.samsung.com/content/UM/202208/20220805132916712/FULL_NX60A6111SS_AA_DG68-01341A-03_EN_MES_CFR_220804.pdf
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145129831) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Lana Posted
Very nice . Work so good. My family very happy . Delivery fast
Posted
Hi Lana,
Thank you very much for your observation of our products. We are glad that the range works well for you.
Have a great day,
-Ernest-
Black Posted
Not good quality scratch easily the middle black heater get some stains and do not come off
This review is from Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Black
user871067 Posted
The item looked good on unboxing, then once installed noticed a indention in the stainless front panel on right side. Could notice when light reflected off of it. This is the 2nd one i bought cause tye first one i bought they brought out out it in my truck as a display model but i rejected it cause it literally looked filthy and greasey. And as i disabled man getting help was terrible and debilitating on me to stand and try. No one wanted to acknowledge or be accountable.
Posted
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille