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KevinWisdomC Posted
Have you ever met a person that was beautiful on the outside but ugly on the inside? Well that's what I got with this refrigerator! It worked for about 2 years with no problems. Then we started hearing loud bubbly popping sounds that would scary the B-JESUS out of you at different times during the day and especially at night. Technicians came to the the house multiple times but couldn't figure out what was causing the noise because everything was reading fine during their analysis. Well it finally took for it to stop cooling except for the freezer part for them to figure out that the compressor was bad. We got the compressor replaced and it still didn't fix the problem but hey the freezer worked and it still produced ice. Today which is 10/11/2024 come to find out that the fridge can't be fixed! WOW! I spent over $4,000 grand plus another $280 for the technical support plus time and suffering just to find out that it can't be fixed! I'm waiting now on a review to see what the next steps for me to get this thing replaced! To make a long story short, please purchase the extended warranty because if you don't then that's your gluteus maximus! Wisdom is knowledge and I just passed some down to whoever took the time out to read this! Take care!
This review is from Samsung - 36 in. Wide Bespoke 29 Cu. Ft. 4-Door Flex French Door Refrigerator with Auto Open Door - Stainless Steel
KcHyde Posted
I love the look of the fridge and the flex zone. However, spontaneously, almost daily, I hear a loud rattling coming from the bottom at the back. Samsung says this is the compressor and it will rattle as it winds up or down, but my rattle is awfully loud. Their support just gives me the run around and tells me it’s normal. But I’m 42, and I’ve NEVER heard a compressor rattle like this. I’m afraid of its longevity.
Posted
We understand how it feels to deal with a noisy refrigerator, KcHyde. Let us help.
We recommend checking the resource below to determine the cause of noise in your Samsung refrigerator. Please browse the guide until the "Rattling" section for the troubleshooting steps. We also suggest watching the attached video for other recommended actions.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1151018963 to help our team pull up your information when you message us.
Thank you.
-Angelica
BeckyW Posted
Works great, however there were no instructions that came with it to set up the automatic door open feature. Tried everything including going on line and still can't get it to work. Frustrating
This review is from Samsung - 36 in. Wide Bespoke 29 Cu. Ft. 4-Door Flex French Door Refrigerator with Auto Open Door - Stainless Steel
Posted
Hello BeckyW,
We understand the difficulty in setting up the Auto Open Door feature. Let us help.
Below is the user manual link for your model. For more information on turning the Auto Open Door feature on and off, refer to page 61.
https://downloadcenter.samsung.com/content/UM/202509/20250925100116971/DA68-04752V_T-TYPE_RF9000D_EN_MES_CFR_250806.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1151019873 to help our team pull up your information when you message us.
Thank you.
-Angelica
Good Posted
Not really sure how the fridge will work. Ordered it about a week and a half ago along with a dishwasher. Never got a delivery date and when I called to ask they said they don’t know when they’ll be in or when they would be delievered. Changed it to in store pickup which will be a pain to move the stuff myself but at least I got a date for things to come in. Dishwasher was supposed to show up 4 days ago… didn’t come in and don’t know when it will be. See if the fridge shows up next Tuesday like it’s supposed to. Sucks to pay 3 grand for stuff and not have it and have no idea when I’m going to get it. If it wasn’t for the kindness of the people at my actual store I would have canceled already but I’m about ready to cancel my order and just go somewhere else.
This review is from Samsung - 36 in. Wide Bespoke 29 Cu. Ft. 4-Door Flex French Door Refrigerator with Auto Open Door - Stainless Steel
RicardoV Posted
Not made for talk people. 6'3 and getting ice is such a headache. You have to get in the floor to pull the ice rack and use it. Or anything from the lower portion as is goes into the fridge
This review is from Samsung - 36 in. Wide Bespoke 29 Cu. Ft. 4-Door Flex French Door Refrigerator with Auto Open Door - Stainless Steel
Posted
We understand how you feel about how tall the refrigerator is, RicardoV. Let us help.
For reference, below are the product dimensions with hinges, handles, and doors.
35.875" (W) x 73" (H) x 34.25" (D).
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147454813) to help our team pull up your information when you message us.
Thank you.
-Angelica
SocratesV Posted
It's great, if it came in perfect working condition.
This review is from Samsung - 36 in. Wide Bespoke 29 Cu. Ft. 4-Door Flex French Door Refrigerator with Auto Open Door - Stainless Steel
Posted
Hello there, SocratesV.
We are glad to know you love your fridge. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Camille