Samsung 36 in. Wide Bespoke 29 Cu. Ft. 4 Door Flex French Door Smart Refrigerator with AI Family Hub+ White Glass RF29DB990012AA

Front. Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - White Glass.

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Samsung - 36 in. Wide Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - White Glass

Model:: RF29DB990012AA; |
SKU:: 6571684

Highly rated by customers for:

90% would recommend to a friend

Customers are saying

Customers are impressed with the Bespoke refrigerator's overall performance and its attractive design, making it a stylish addition to any kitchen. The convenient water dispenser and the spacious capacity are also highly appreciated features. Additionally, users enjoy the smart features, finding the integration of Alexa and Spotify particularly useful.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 1 Showing 0 of 0 reviews

Rated 2 out of 5 stars
Dissapointed
BetC Posted 7 months ago
I love the design of tbis fridge, the bevedage station etc is an amazing design. Unfortunately its not a reliable fridge and I am returning it. The touch screen went out twice within the first 45 days and the ice machine stopped working as well. Thia should not happen with a brand new fridge. I have loved samsung in the past but i cannot recommend them and will not be purchasing them in the future. So sad
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from Samsung
Posted 7 months ago
Hello BetC,

We know the disappointment when the touch screen and the ice maker no longer work. We're here to help.

Below is a link containing the details to help with a non-working screen. Select the bullet point of the exact experience you're having for the troubleshooting steps.

The refrigerator panel or Family Hub screen is blank or not responding:
https://www.samsung.com/us/support/troubleshooting/TSG01202605/

Here are the resources to help with the ice maker that is not functioning. Select the same experience you're having with the ice maker from the list to troubleshoot it on the first link; check the hyperlinks attached for other helpful tips. You can also watch the full video by clicking on the second link.

Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/

The ice maker is not working properly:
https://www.youtube.com/watch?v=rArwTN_yhCc

The video link below provides information on maintaining the ice maker, which we also recommend checking. You may watch the entirety of the video.

How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4

Should you need further assistance, please feel free to get back to us via the following options below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number 1151209523 to help our team pull up your information when you message us.

Thank you.

-Angelica
Rated 2 out of 5 stars
Nice but not all it makes it out to be
FrankH Posted 1 year ago
Space is great…camera functionality was subpar and not clear that you would be able to se the entire refrigerator. Ice maker is it fast and does not make much ice to begin with. Nownscreen does not work at all or even turn on. Needs some Work!
I would recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from Samsung
Posted 1 year ago
We aim to provide you with a hassle-free experience while using your fridge, FrankH. Let us help you.

We suggest referring to the resources below to address your fridge's performance. Please click the link and hyperlinks and watch the instructional video (found in some of the hyperlinks) for tips.

Ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough

Should you ever need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number, 1147797128, to help our team pull up your information when you message us.

Have a great day.

-John
Rated 2 out of 5 stars
White cafe
SherryD Posted 2 years ago
This model did not work for me. Its a nice color if you have white appliances.
I would recommend this to a friend
Unhelpful (2)
Report Comment
Brand response from Samsung
Posted 2 years ago
Hi SherryD,

We are here to assist you anytime. We want to know more details on where our products fell short of your expectations so we can improve our products in the future.

Please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number, 1147141958, to help our team pull up your information when you message us.

Have a great day.

-John

Page 1 0 of 0 reviews

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See more images

Samsung - 36 in. Wide Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - White Glass

Model:: RF29DB990012AA; |
SKU:: 6571684

Highly rated by customers for:

Sort by

Most Relevant

Customers are saying

This summary was generated by AI based on customer reviews.

Top Mentions

Save $1,000

$4,499.99

Rated 2 out of 5 stars
Dissapointed
BetC Posted 7 months ago
I love the design of tbis fridge, the bevedage station etc is an amazing design. Unfortunately its not a reliable fridge and I am returning it. The touch screen went out twice within the first 45 days and the ice machine stopped working as well. Thia should not happen with a brand new fridge. I have loved samsung in the past but i cannot recommend them and will not be purchasing them in the future. So sad
No, I would not recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from Samsung
Posted 7 months ago
Hello BetC,

We know the disappointment when the touch screen and the ice maker no longer work. We're here to help.

Below is a link containing the details to help with a non-working screen. Select the bullet point of the exact experience you're having for the troubleshooting steps.

The refrigerator panel or Family Hub screen is blank or not responding:
https://www.samsung.com/us/support/troubleshooting/TSG01202605/

Here are the resources to help with the ice maker that is not functioning. Select the same experience you're having with the ice maker from the list to troubleshoot it on the first link; check the hyperlinks attached for other helpful tips. You can also watch the full video by clicking on the second link.

Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/

The ice maker is not working properly:
https://www.youtube.com/watch?v=rArwTN_yhCc

The video link below provides information on maintaining the ice maker, which we also recommend checking. You may watch the entirety of the video.

How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4

Should you need further assistance, please feel free to get back to us via the following options below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number 1151209523 to help our team pull up your information when you message us.

Thank you.

-Angelica
Rated 2 out of 5 stars
Nice but not all it makes it out to be
FrankH Posted 1 year ago
Space is great…camera functionality was subpar and not clear that you would be able to se the entire refrigerator. Ice maker is it fast and does not make much ice to begin with. Nownscreen does not work at all or even turn on. Needs some Work!
I would recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from Samsung
Posted 1 year ago
We aim to provide you with a hassle-free experience while using your fridge, FrankH. Let us help you.

We suggest referring to the resources below to address your fridge's performance. Please click the link and hyperlinks and watch the instructional video (found in some of the hyperlinks) for tips.

Ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough

Should you ever need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number, 1147797128, to help our team pull up your information when you message us.

Have a great day.

-John
Rated 2 out of 5 stars
White cafe
SherryD Posted 2 years ago
This model did not work for me. Its a nice color if you have white appliances.
I would recommend this to a friend
Unhelpful (2)
Report Comment
Brand response from Samsung
Posted 2 years ago
Hi SherryD,

We are here to assist you anytime. We want to know more details on where our products fell short of your expectations so we can improve our products in the future.

Please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number, 1147141958, to help our team pull up your information when you message us.

Have a great day.

-John

Page 1 0 of 0 reviews

Dissapointed

BetC Posted 7 months ago

I love the design of tbis fridge, the bevedage station etc is an amazing design. Unfortunately its not a reliable fridge and I am returning it. The touch screen went out twice within the first 45 days and the ice machine stopped working as well. Thia should not happen with a brand new fridge. I have loved samsung in the past but i cannot recommend them and will not be purchasing them in the future. So sad

No, I would not recommend this to a friend

Unhelpful (0)

ReportComment

Brand response from Samsung

Posted 7 months ago

Hello BetC,

We know the disappointment when the touch screen and the ice maker no longer work. We're here to help.

Below is a link containing the details to help with a non-working screen. Select the bullet point of the exact experience you're having for the troubleshooting steps.

The refrigerator panel or Family Hub screen is blank or not responding:
https://www.samsung.com/us/support/troubleshooting/TSG01202605/

Here are the resources to help with the ice maker that is not functioning. Select the same experience you're having with the ice maker from the list to troubleshoot it on the first link; check the hyperlinks attached for other helpful tips. You can also watch the full video by clicking on the second link.

Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/

The ice maker is not working properly:
https://www.youtube.com/watch?v=rArwTN_yhCc

The video link below provides information on maintaining the ice maker, which we also recommend checking. You may watch the entirety of the video.

How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4

Should you need further assistance, please feel free to get back to us via the following options below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number 1151209523 to help our team pull up your information when you message us.

Thank you.

-Angelica Samsung

Nice but not all it makes it out to be

FrankH Posted 1 year ago

Space is great…camera functionality was subpar and not clear that you would be able to se the entire refrigerator. Ice maker is it fast and does not make much ice to begin with. Nownscreen does not work at all or even turn on. Needs some Work!

I would recommend this to a friend

Posted 1 year ago

We aim to provide you with a hassle-free experience while using your fridge, FrankH. Let us help you.

We suggest referring to the resources below to address your fridge's performance. Please click the link and hyperlinks and watch the instructional video (found in some of the hyperlinks) for tips.

Ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough

Should you ever need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number, 1147797128, to help our team pull up your information when you message us.

Have a great day.

-John Samsung

White cafe

SherryD Posted 2 years ago

This model did not work for me. Its a nice color if you have white appliances.

Unhelpful (2)

Posted 2 years ago

Hi SherryD,

We are here to assist you anytime. We want to know more details on where our products fell short of your expectations so we can improve our products in the future.

Please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number, 1147141958, to help our team pull up your information when you message us.

Have a great day.

-John Samsung

Customer Ratings & Reviews

Samsung - 36 in. Wide Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - White Glass

Customer reviews

Top Mentions

Dissapointed

Brand response from Samsung

Nice but not all it makes it out to be

Brand response from Samsung

White cafe

Brand response from Samsung

Samsung - 36 in. Wide Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - White Glass

Customer reviews

Top Mentions

Dissapointed

Brand response from Samsung

Nice but not all it makes it out to be

Brand response from Samsung

White cafe

Brand response from Samsung

Customer Ratings & Reviews

Samsung - 36 in. Wide Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - White Glass

Customer reviews

Rating Filter

Top Mentions

Dissapointed

Brand response from Samsung

Nice but not all it makes it out to be

Brand response from Samsung

White cafe

Brand response from Samsung

Samsung - 36 in. Wide Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ - White Glass

Customer reviews

Rating Filter

Top Mentions

Dissapointed

Brand response from Samsung

Nice but not all it makes it out to be

Brand response from Samsung

White cafe

Brand response from Samsung