
The Samsung Smart Slide-In Induction range with Smart Dial and Air Fry is fully Wi-Fi connected and voice-enabled, giving you the tools you need to simplify the cooking experience in the kitchen. This Slide-In range features Virtual Flame technology giving the visual of gas cooking, with the precision of induction cooking.
A: Ours is very quiet
A: Hopefully this picture will answer your question.
A: Thanks so much for asking, jin4friends! While this model does have a timed cook feature for the oven compartment, the cooktop does not, and will need to be turned off manually. ^Jecca
A: Hi TJohns, This is very interesting. Thank you for bringing it to our attention. We appreciate that you raised this question regarding the range. Yes, it is normal as the Virtual Flame is only available to the biggest burner. Virtual FlameTM technology on page 25 https://downloadcenter.samsung.com/content/UM/202206/20220613144931414/NE9000T_NE63T8911SS_AA-03_EN_MES_CFR_220414.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1144838386) to help our team pull up your information. Have a great day. ^Charles
Q: Does the top scratch and/or crack easily? How can these things be prevented?
A: Great question, sunnie1ee! Any glass or ceramic cooktop will be susceptible to scratches, but there are easy ways to prevent this. The most important thing to consider for this is the cookware used. This link (https://bit.ly/3xc4rfp) has everything you need to know about different types of cookware and how likely they are to scratch the surface. It is also important to note that this model is an induction model. This means that it will require cookware that is magnetic (magnets will stick to the bottom). ^Jecca
Q: what is the depth of this product without the handle?
A: 27 inches deep including burner knobs.
A: Hi there, Yes, it is not designed to be removable. To check the availability and compatibility of a knob replacement, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148735478) to help our team gather your information. Have a great day. ^Charles
Q: Is this oven self cleaning? Clean with steam or by burning? Thank you.
A: Yes, Zenaeda, this range model is equipped with the Self-Clean feature, which can be done by burning or steam. You can check the link below and see pages 51-53 (Self-cleaning and Steam-cleaning) for reference. User manual: https://downloadcenter.samsung.com/content/UM/202311/20231122161711134/01._FULL_NE63T8911SS_NE63T8911S-04_EN.pdf Have a great day, -Ernest-