would recommend to a friend
KimberlyB Posted
The pocture is crystal clear. The movie setring feels like being at the theatre.
JasonR Posted
Love this TV. Super picture, paired it with Samsung sound bar and base combo
BigBoi8311 Posted
Like the Tv a lot planned on buying another one for my bedroom
PareshP Posted
I love you so much tv the best ever my all room is the best tv
SethT Posted
Good quality amazing response time sounds quality is amazing
VictorC Posted
It makes my living room look spectacular; its quality and appearance are excellent.
jbadair Posted
This tv s worth every penny...no issues, great picture!
RobertP Posted
I’m hesitant to give it more stars since I have noticed it glitching during shows whether it’s streaming or Samsung tv app. But otherwise picture is great and fits perfectly in my bedroom!
Posted
Hi RobertP,
Thank you for your feedback. Please ensure your U8000 TV is running the latest firmware update 1132.0. To do so, go to Settings> Support> Software Update. If that version is not available, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
4. Connect the USB drive containing the software upgrade into a USB port on your device.
5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.
Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~Samsung Advisor
There are a few things that I would change as far as the home screen page, and the remote. Other than that, its a great TV! It has some cool features, We get 100s of free channel's that automatically come with it from the samsung tv app.
linzseyslilpad Posted
Got a bad set. Picture went green with zebra stripes on day 2! Picture would jump and TV would randomly turn on by itself! Needless to say it was eventually returned. Don’t fault Samsung. Just got a dud TV.
Posted
Hi linzseyslilpad,
We're very sorry your TV had issues that caused a return. Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.
~ Samsung Advisor
AndreH Posted
I absolutely love my 70" samsung smart tv. From it resolution, to all apps & capabilities. I definitely rate 5 STARS.
Syeduddin Posted
Excellent 75" samsung LCD. Excellent best buy customer service. Very good best buy easy monthly installment option.
KimberlyM Posted
Samsung is my favorite! I love these guys they’re awesome to work with! Love my TV
Manuel Posted
i am in love with my new 70 inch samsung i am happy with my purchase
Mlagunas Posted
Excellent purchase my kids are very happy, the best gift to my family
Bellalorenzo Posted
Love the brand,but my tv came damage. Need to exchange for another. Also needed to pay to setup my television.
Posted
Hi Bellalorenzo,
Thank you for your feedback. We appreciate your patience while dealing with the hassle of an exchange. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~Samsung Advisor
Goodcharge Posted
Most of the time good however my screen glitches over n over like it’s the matrix
Posted
Hi Goodchange,
We appreciate your feedback regarding response time. For optimal performance, please ensure your U7900 TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Trevor Posted
I bought a TV after Black Friday and was not able to open it for about 45 days. When I did it was broken and Best Buy would not exchange or return it because I was two days late on the return policy. I understand I was late but also frustrating to purchase a broken TV and now be stuck with it. Very disappointed.
Posted
Hi Trevor,
We're very sorry to hear about your experience. We know how disappointing it is to receive a damaged screen, especially after taking care during setup. Our warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and does not apply to damage incurred during shipment, delivery and /or installation.
You can read more about our warranty here: https://www.samsung.com/us/support/warranty/
For further questions or concerns, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or through LiveChat under the ‘Support’ section of our website.
~Samsung Advisor
DenA Posted
This 70" Samsung U7900 looks great for the price. The picture is sharp and bright, 4K content looks excellent, and the size is perfect for movies and sports. Tizen is fast and easy to use, with all the major streaming apps built in. Setup was quick, and overall performance has been smooth and reliable. A great choice if you want a large, modern 4K TV without paying premium prices.
Texastraveler Posted
This is a good value on a substantially large screen TV! The only weakness is the included remote control. When you purchase this TV also order the @ $10 Samsung Remote BN59-01315J. You will need both to maximize the features and proper programming.
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