Samsung 75” Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025) QN75Q8FAAFXZA

Customers are saying

Customers commend the 75” Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025) for its excellent picture quality. Users also appreciate its ease of use, suitable size, and reliable performance. The TV meets user expectations, performing all tasks without lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 1 Showing 0 of 0 reviews

Rated 1 out of 5 stars
Not clear or sharp
Erica892 Posted 4 months ago
It was not clear at all. It was fuzzy, I traded it in for a LGQNED. I even tried to adjust the TV settings and it did not work for me.
No, I would not recommend this to a friend
Unhelpful (2)
Report Comment
Brand response from Samsung
Posted 4 months ago
Erica892,

We're sorry to hear that your experience with the Q8F TV led to a return. Your feedback matters to us and will be shared with our product team.

If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.

~ Samsung Specialist <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 1 out of 5 stars
Samsung 75" QsF
SamsungTV Posted 8 months ago
Terrible purchase. The picture blinks in and out frequently and the colors can be fuzzy at times. Will return for a different TV.
No, I would not recommend this to a friend
Unhelpful (3)
Report Comment
Brand response from Samsung
Posted 8 months ago
Hello,

It’s unfortunate to hear you’re having trouble with your Q8F TV. To help us identify the cause and provide the most effective solution, please reach out so we can gather more information. You can contact us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket

~ Samsung Specialist <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 1 out of 5 stars
Poor Delivery Service! by GeekSquad
CesarA Posted 1 month ago
I wait for Delivery of his Item about 2 months... And at the end I have to go to the Store and pick it Up. The coordination with the GeekSquad and the actual technicians is very poor! I paid for Delivery and they were not able to delivery...as of now I have not received the return for the delivery fees!
I would recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from Samsung
Posted 1 month ago
We appreciate you sharing your experience; however, we recommend contacting Best Buy directly for assistance in correcting this situation. We hope it’s resolved in a timely manner.

If you have any questions or need help with your TV once your issue is resolved, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available via the ‘Support’ link on our website.

~ Samsung Specialist <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Page 1 0 of 0 reviews

Rated 1 out of 5 stars
Not clear or sharp
Erica892 Posted 4 months ago
It was not clear at all. It was fuzzy, I traded it in for a LGQNED. I even tried to adjust the TV settings and it did not work for me.
No, I would not recommend this to a friend
Unhelpful (2)
Report Comment
Brand response from Samsung
Posted 4 months ago
Erica892,

We're sorry to hear that your experience with the Q8F TV led to a return. Your feedback matters to us and will be shared with our product team.

If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.

~ Samsung Specialist <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 1 out of 5 stars
Samsung 75" QsF
SamsungTV Posted 8 months ago
Terrible purchase. The picture blinks in and out frequently and the colors can be fuzzy at times. Will return for a different TV.
No, I would not recommend this to a friend
Unhelpful (3)
Report Comment
Brand response from Samsung
Posted 8 months ago
Hello,

It’s unfortunate to hear you’re having trouble with your Q8F TV. To help us identify the cause and provide the most effective solution, please reach out so we can gather more information. You can contact us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket

~ Samsung Specialist <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 1 out of 5 stars
Poor Delivery Service! by GeekSquad
CesarA Posted 1 month ago
I wait for Delivery of his Item about 2 months... And at the end I have to go to the Store and pick it Up. The coordination with the GeekSquad and the actual technicians is very poor! I paid for Delivery and they were not able to delivery...as of now I have not received the return for the delivery fees!
I would recommend this to a friend
Unhelpful (0)
Report Comment
Brand response from Samsung
Posted 1 month ago
We appreciate you sharing your experience; however, we recommend contacting Best Buy directly for assistance in correcting this situation. We hope it’s resolved in a timely manner.

If you have any questions or need help with your TV once your issue is resolved, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available via the ‘Support’ link on our website.

~ Samsung Specialist <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Page 1 0 of 0 reviews

Customers are saying

This summary was generated by AI based on customer reviews.

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95%

would recommend to a friend

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Save $200

$1,099.99

Not clear or sharp

Erica892 Posted 4 months ago

It was not clear at all. It was fuzzy, I traded it in for a LGQNED. I even tried to adjust the TV settings and it did not work for me.

No, I would not recommend this to a friend

Unhelpful (2)

ReportComment

Brand response from Samsung

Posted 4 months ago

Erica892,

We're sorry to hear that your experience with the Q8F TV led to a return. Your feedback matters to us and will be shared with our product team.

If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.

~ Samsung Specialist <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Samsung 75" QsF

SamsungTV Posted 8 months ago

Terrible purchase. The picture blinks in and out frequently and the colors can be fuzzy at times. Will return for a different TV.

Unhelpful (3)

Posted 8 months ago

Hello,

It’s unfortunate to hear you’re having trouble with your Q8F TV. To help us identify the cause and provide the most effective solution, please reach out so we can gather more information. You can contact us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket

~ Samsung Specialist <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Poor Delivery Service! by GeekSquad

CesarA Posted 1 month ago

I wait for Delivery of his Item about 2 months... And at the end I have to go to the Store and pick it Up. The coordination with the GeekSquad and the actual technicians is very poor! I paid for Delivery and they were not able to delivery...as of now I have not received the return for the delivery fees!

I would recommend this to a friend

Unhelpful (0)

Posted 1 month ago

We appreciate you sharing your experience; however, we recommend contacting Best Buy directly for assistance in correcting this situation. We hope it’s resolved in a timely manner.

If you have any questions or need help with your TV once your issue is resolved, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available via the ‘Support’ link on our website.

~ Samsung Specialist <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Customer Ratings & Reviews