Samsung 75” Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025) QN75Q8FAAFXZA

Customers are saying

Customers commend the 75” Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025) for its excellent picture quality. Users also appreciate its ease of use, suitable size, and reliable performance. The TV meets user expectations, performing all tasks without lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Rated 2 out of 5 stars
Brightness
EliseoL Posted 4 months ago
It’s not bright enough the picture looks like it’s off when it’s max bright
No, I would not recommend this to a friend
Unhelpful (2)
Report Comment
Brand response from Samsung
Posted 4 months ago
EliseoL,

We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung Q8F TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.

Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.

You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators

To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.

Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now

We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.

~ Samsung Specialist <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Samsung
RichardG Posted 8 months ago
Got it home, set it up. On the 14 th day i turned it on, no picture just sound! Called best buy, they were no help. Called samsung they weren't much better. Couldn't understand them sometimes, then they would get irratated with us. I think it had something to do with the solar remote. They said check the batteries. I said it's solar powered. I will never buy another thing from best buy. They don't take returns.
I would recommend this to a friend
Unhelpful (1)
Report Comment
Brand response from Samsung
Posted 8 months ago
RichardG,

Thank you for sharing your experience with your TV. If you're not hearing sound or if the sound cuts out and you're using only the TV’s built-in speakers (no soundbar or external device), try the following steps:

1. Check volume and mute settings, and make sure the Sound Output is set to TV Speaker: Settings > All Settings > Sound > Sound Output > TV Speaker
2. Run a Sound Test to help diagnose the issue: Settings > Support > Device Care > Self Diagnosis > Sound Test
3. Cold boot your TV by holding the power button on the remote until the TV turns off and back on (Or unplug the TV from power for 30 seconds, then plug it back in)
4. Reset sound settings to default: Settings > All Settings > Sound > Expert Settings > Reset Sound
5. Update your TV’s software in case a firmware issue is affecting audio: Settings > Support > Software Update > Update Now

If none of these steps restore your sound, please contact us for further assistance. You can reach Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.

~ Samsung Specialist <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
75 inch Samsung TV
AnoushM Posted 8 months ago
I am not happy because TV doesn’t have a quality and pictures is not clear
No, I would not recommend this to a friend
Unhelpful (2)
Report Comment
Brand response from Samsung
Posted 7 months ago
AnoushM,

We appreciate your feedback on the picture quality of Samsung’s Q8F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.

First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

~ Samsung Specialist <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Page 1 0 of 0 reviews

Customers are saying

This summary was generated by AI based on customer reviews.

95%

would recommend to a friend

Sort by

Most Relevant

Rated 2 out of 5 stars
Brightness
EliseoL Posted 4 months ago
It’s not bright enough the picture looks like it’s off when it’s max bright
No, I would not recommend this to a friend
Unhelpful (2)
Report Comment
Brand response from Samsung
Posted 4 months ago
EliseoL,

We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung Q8F TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.

Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.

You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators

To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.

Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now

We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.

~ Samsung Specialist <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
Samsung
RichardG Posted 8 months ago
Got it home, set it up. On the 14 th day i turned it on, no picture just sound! Called best buy, they were no help. Called samsung they weren't much better. Couldn't understand them sometimes, then they would get irratated with us. I think it had something to do with the solar remote. They said check the batteries. I said it's solar powered. I will never buy another thing from best buy. They don't take returns.
I would recommend this to a friend
Unhelpful (1)
Report Comment
Brand response from Samsung
Posted 8 months ago
RichardG,

Thank you for sharing your experience with your TV. If you're not hearing sound or if the sound cuts out and you're using only the TV’s built-in speakers (no soundbar or external device), try the following steps:

1. Check volume and mute settings, and make sure the Sound Output is set to TV Speaker: Settings > All Settings > Sound > Sound Output > TV Speaker
2. Run a Sound Test to help diagnose the issue: Settings > Support > Device Care > Self Diagnosis > Sound Test
3. Cold boot your TV by holding the power button on the remote until the TV turns off and back on (Or unplug the TV from power for 30 seconds, then plug it back in)
4. Reset sound settings to default: Settings > All Settings > Sound > Expert Settings > Reset Sound
5. Update your TV’s software in case a firmware issue is affecting audio: Settings > Support > Software Update > Update Now

If none of these steps restore your sound, please contact us for further assistance. You can reach Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.

~ Samsung Specialist <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 2 out of 5 stars
75 inch Samsung TV
AnoushM Posted 8 months ago
I am not happy because TV doesn’t have a quality and pictures is not clear
No, I would not recommend this to a friend
Unhelpful (2)
Report Comment
Brand response from Samsung
Posted 7 months ago
AnoushM,

We appreciate your feedback on the picture quality of Samsung’s Q8F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.

First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

~ Samsung Specialist <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Page 1 0 of 0 reviews

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Brightness

EliseoL Posted 4 months ago

It’s not bright enough the picture looks like it’s off when it’s max bright

No, I would not recommend this to a friend

Unhelpful (2)

ReportComment

Brand response from Samsung

Posted 4 months ago

EliseoL,

We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung Q8F TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.

Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.

You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators

To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.

Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now

We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.

~ Samsung Specialist <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Samsung

RichardG Posted 8 months ago

Got it home, set it up. On the 14 th day i turned it on, no picture just sound! Called best buy, they were no help. Called samsung they weren't much better. Couldn't understand them sometimes, then they would get irratated with us. I think it had something to do with the solar remote. They said check the batteries. I said it's solar powered. I will never buy another thing from best buy. They don't take returns.

I would recommend this to a friend

Unhelpful (1)

Posted 8 months ago

RichardG,

Thank you for sharing your experience with your TV. If you're not hearing sound or if the sound cuts out and you're using only the TV’s built-in speakers (no soundbar or external device), try the following steps:

1. Check volume and mute settings, and make sure the Sound Output is set to TV Speaker: Settings > All Settings > Sound > Sound Output > TV Speaker
2. Run a Sound Test to help diagnose the issue: Settings > Support > Device Care > Self Diagnosis > Sound Test
3. Cold boot your TV by holding the power button on the remote until the TV turns off and back on (Or unplug the TV from power for 30 seconds, then plug it back in)
4. Reset sound settings to default: Settings > All Settings > Sound > Expert Settings > Reset Sound
5. Update your TV’s software in case a firmware issue is affecting audio: Settings > Support > Software Update > Update Now

If none of these steps restore your sound, please contact us for further assistance. You can reach Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.

~ Samsung Specialist <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

75 inch Samsung TV

AnoushM Posted 8 months ago

I am not happy because TV doesn’t have a quality and pictures is not clear

Posted 7 months ago

AnoushM,

We appreciate your feedback on the picture quality of Samsung’s Q8F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.

First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

~ Samsung Specialist <img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Customer Ratings & Reviews