
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Overall, the TV is a quality product. The image is clean and very good visually. The only reason I won't give this purchase itself 5 stars is because I got it as an open box item. I initially asked multiple times for the staff to plug the tv in so that I can see if there were any dead pixels but felt like they kept stalling and couldn't find a plug (in a Best Buy full of TVs mind you). Me and my wife were in sort of a hurry at this point after waiting around for a while but now I regret not insisting at the time. The delivery staff delivered the tv to our house and we were VERY careful. Three of us moved the tv upstairs and when I plugged in for the first time, of course. A dead pixel. They don't offer a repair warranty on open box items and told me that Samsung would also be alerted that it was an open box item and that warranty would not help either. I had bought 30-day insurance where I could return it if I wasn't happy or if something was wrong with the tv, but it was so much trouble moving and mounting this open box tv that I felt it wasn't worth the trouble to unmount it and be without a tv because of one dead pixel. The 3rd person who helped us was visiting and wouldn't be available to help any time soon after this. Lesson learned. ALWAYS insist on them turning the TV on first before buying one that is an open box item. Looking on the bright side, I did save $800 off of the retail price because it was open box so I guess I can live with one dead pixel if I have to.
Posted by JJTheDude
Excellent TV! Not one complaint. You’ll want to add a surround sound system (but should for all TV’s). Starts up fast, great response, great picture! Not super heavy either. We got a great deal during Black Friday.
Posted by ElizabethG
This is the best TV! It's like having a movie theater in my living room. I love it and I recommend it 100%. The quality, the sound, and absolutely everything about it is amazing. It's a Samsung, and that says it all; they make the best TVs.
Posted by JoselynC
Customers enjoy the 85" Class Q70C QLED 4K UHD Smart Tizen TV (2023)'s fantastic picture quality, vibrant colors, and ease of use. Many appreciate the TV's excellent value and smooth refresh rate, ideal for gaming and watching fast-paced content. Positive feedback highlights the straightforward setup process and overall quality of the television. The large screen size is also frequently praised.