See more imagesSamsung - Bespoke 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - White Glass
- Model:
- ME21DB630012AA
- SKU:
- 6568548
Highly rated by customers for:
See more imagesHighly rated by customers for:
JacquelineS Posted
I love the microwave, but as another reviewer stated the color is off it is not the bright white. It is on my bespoke Samsung refrigerator. It’s very annoying to look up at the microwave and have it look off-white almost a dingy white compared to the white on my refrigerator so I am returning this. I just can’t look at that difference all the time. . Other than that, it’s great..
Posted
Hi JacquelineS,
Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
-Kimberly
Bounder Posted
We Like The Size & The Glass That Matches Our Refrigerator, But Certain Features Not so Much Shows Fingerprints Terribly You Have To Punch In The Entire Time You Want Like 4:00 Not Like Our Other Microwave All You Had To Do Was Press 4 Also We Don’t Like the Cardboard Circle Inside On Top
Posted
Hi there,
Sharing your honest review of your microwave is important. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Kimberly
Jono Posted
Pros: white glass, hidden handle, and touchscreen-like buttons make for a sleek look. Cons: the black sides are glossy whereas the rest of the bespoke line has a nice matte black. The materials feel cheap feeling, and the fan is annoyingly loud. It’s an ok microwave, but not a huge improvement over a $150 GE in terms of performance and feel.
Posted
Hi There,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Robert Posted
Still waiting for customer service to resolve the issue of backsplash being damaged. I gave 3 stars because it is pretty and we needed a contemporary look but the door hits your face when opening if you are short. The time gets stuck whenever you wipe and clean and have to reset time after cleaning. Sad to say we are still waiting to resolve the issue about our backsplash being damage. One advice I could give is to make sure to watch the installers closely when things are being installed. Not all installer are the same. We could give the Best Buy employees at the store 5 stars because they are very helpful and very professional, wish I could say the same for the installers. Next time I would make sure to watch them closely for dents and poor installation. I suggested to them to remove my front door before trying to fit the refrigerator that they delivered as well but they did not listen, causing dents on the new replacement. They eventually removed my door after forcing it in the first try, I wish they listened to avoid the hassle of having to ask for another replacement, we are still in the process of resolving the issues.
Posted
Dear Valued Best Buy Client,
We are here to assist you at any time. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for assistance. They are available 24 hours a day. They can answer your question, transfer you to your local store, follow up on the resolution about the damages made by the installer, and provide feedback about your overall experience with this purchase.
Have a great day.
-John
AJack Posted
Beautiful microwave, but it shuts off in the middle of the cycle.
Posted
Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your microwave.
Here is a link for troubleshooting steps for your microwave that stopped working in the middle of the cycle; kindly click the embedded words.
Samsung microwave is not heating or has stopped working.
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147870252) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Kevinfish Posted
Product ran great for a week then the door broke. Got a new one that came damaged. Still waiting on another
Posted
Dear Valued Best Buy Client,
We understand how you feel about receiving a damaged unit.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need to follow up on the order status. They can answer your question or transfer you to your local store.
Thank you.
-Angelica