
Customers express satisfaction with the BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub's spacious interior, smart features, and sleek design. They particularly appreciate the Family Hub, which offers entertainment and organizational tools, as well as the dual ice maker and water pitcher. While some customers wished for a larger screen and received missing parts, the overall sentiment is positive.
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I recently purchased a refrigerator from Best Buy, and I am writing to express my exceptional satisfaction with the delivery and installation service. The entire process was remarkably smooth and efficient, exceeding my expectations in several key areas. The removal of my old refrigerator was handled swiftly and professionally. This was a significant benefit, saving me considerable time and effort. The delivery team demonstrated impressive resourcefulness in overcoming a logistical challenge. The initial access point proved difficult, but their team expertly adapted, utilizing my sliding glass door to successfully deliver the appliance. Throughout the process, their professionalism and courteous demeanor were exemplary. The refrigerator arrived undamaged, a testament to their careful handling. Installation was completed in a remarkably short timeframe – just fifteen minutes. The seamless integration with my Samsung SmartThings account (which I highly recommend to all users) unlocked a range of valuable features and significantly enhanced the overall user experience. The refrigerator's intuitive interface and advanced technological capabilities are truly exceptional, contributing to a superior culinary experience. The Samsung Bespoke refrigerator offers a compelling combination of spacious storage, innovative technology, and user-friendly design. Its internal cameras, accessible via a touchscreen display or mobile app, allow for convenient inventory management, including a food list with expiration date tracking, facilitating efficient grocery shopping and minimizing food waste. The crisp, cold water and ice dispenser, featuring a self-cleaning filter and dual ice-making capabilities, provides refreshing hydration. The flexible middle compartment offers customizable temperature settings and storage options for wine, deli items, and cheese. The spacious freezer boasts ample storage, a dedicated ice scoop holder, and a separate ice storage layer. Smart home integration with Alexa and Ring allows for convenient monitoring of security cameras and doorbell notifications directly on the refrigerator's screen. The dual-opening left door enhances accessibility and storage optimization. The cleverly concealed water dispenser has proven leak-free in initial use. Beyond basic functionality, the refrigerator offers voice-activated recipe searches, YouTube video access, and even Samsung TV functionality. A dual-alert system, utilizing both audible and visual cues (flashing lights), ensures that open doors are promptly noticed, benefiting users with varying levels of hearing or vision. The Samsung Bespoke refrigerator offers a range of features designed with families in mind, making it a particularly suitable choice for households with children. Its design and functionality contribute to a safe and user-friendly experience. We highly recommend considering this model for its exceptional child-friendly attributes. In summary, I wholeheartedly commend Best Buy's delivery and installation services. The efficiency, professionalism, and commitment to customer satisfaction were truly outstanding. I would not hesitate to recommend Best Buy to others based on this positive experience.
This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Posted by Marcus
Owned it for a week so far, so far, whole family likes it What we like: - Lots of space - Cameras to look inside - Connectivity with mobile and built-in tablet, especially calendar option to share activities - The beverage center with pitcher and the ice (on a bottom, that gives more room on top) - Freshness tracking, through Family hub What we need to get use to: - No handles - Food planning (Personalized recipes) options and updating food in the fridge What we think needs to improve: - Black glass, you can see fingerprints and need to wipe it out all the time, especially on Family Hub screen - Ice production is slow and not filling whole bucket - Middle drawer (FlexZone), when set on freezer, does not fully (hard) freeze food, still good, but not what we expected (food on the back freezes better than in front)
Posted by Mike
Spacious love the family hub the kids love being able to hangout in the kitchen eat and watch their favorite shows . The beverage center is great and hidden . The ice maker with 2 sizes of ice is also a plus . The refrigerator looks sleek and love the look of it !!
Posted by DianaO