See more imagesSamsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - Tuscan Steel
- Model:
- RA-F36DMMDT/AA
- SKU:
- 12609717
Highly rated by customers for:
See more imagesHighly rated by customers for:
JohnK Posted
Cannot get all of the parts delivered to have a complete refrigerator it’s been several months
This review is from Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - White Glass
Posted
Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
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JerryN Posted
Avoid this refrigerator and any "up charges" $3600 refrigerator didn't last over a year, lost $800+ in food and had to go buy another refrigerator, avoid Samsung products all they do is break down
This review is from Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - Stainless Steel
Posted
Hi JerryN,
Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.
Have a great day!
-Kimberly
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Be prepared to wait an indeterminant amount of time for this product to ship to you. Our refrigerator took two months to arrive and then the panels took another three. Best Buy provides no support at all once the sale is closed. You are on your own to track the shipments. The glass panels themselves are very nice and seem durable. Easy to clean.
This review is from Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - White Glass
Posted
Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day for the feedback of the delivery team. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
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MichiganBuyer Posted
I have ordered this item along side with my refrigerator olin last November. It is been 8 month that i get delayed constantly. No one is responding.
This review is from Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - Stainless Steel
Posted
Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry about the status of the panel you ordered.
Have a great day.
-John
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James Posted
This delivery has been a nightmare. Rescheduled by BestBuy 6 times. Cannot reach anyone in the store due to Best Buy’s horrible customer call center process. Will surely provide others with the benefit of my experience.
This review is from Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - Charcoal Glass
Posted
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
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jayjean Posted
Idk cuz i still have not received yhe panel after i ordered 6 months ago.
This review is from Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - White Glass
Posted
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
<img src="https://s3.amazonaws.com/stratos-logos/logos/Samsung.png" alt="Samsung" title="Samsung" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
CharlesN Posted
This is a perfectly fine product. It’s a panel in the color you choose. DO NOT ORDER IT FROM BEST BUY. You can get them from many other retailers, including the manufacturer directly, for the same price. I was rescheduled a half dozen times, often the day of or after sitting around waiting, only to be explicitly lied to by Best Buy customer service saying they were on the way or some mysterious warehouse issue came up.
This review is from Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - Stainless Steel
Posted
Dear Valued BestBuy Client,
To better assist you with this don't hesitate to get in touch with our BestBuyCustomer Service department at (888) 237-8289.available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.about holding into the unit after purchase.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Have a great day.
^Charles
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ChristopherS Posted
very poor so far, it went from being delivered in Jan, then feb, , then march and now april, not sure if i will ever get a product i was told was in stock during purchase
This review is from Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - Charcoal Glass
Posted
Dear Valued Best Buy Client,
To better assist you with the availability and delivery of the refrigerator panel, please contact the Best Buy customer service department.
Phone: (888) 237-8289
Hours: 24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
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AlvinD Posted
Having such a hard time getting all my panels its been over 2 month's and still dont have all of my panels
This review is from Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - White Glass
Posted
Dear Valued Best Buy Client,
We understand that your overall purchasing experience can be disappointing.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need to follow up on the panels' status. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
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HappyGlendaleHOME Posted
Wasn’t installed as requested, they came dropped it off and said they couldn’t install it.
This review is from Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - Morning Blue Glass
Posted
Dear Valued Best Buy Client,
We appreciate you letting us know about your experience with the installation of your refrigerator panel.
To better assist you, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
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Franco Posted
We ordered a Samsung Bespoke fridge panel on May 17. It’s now June 22, and after FOUR rescheduled appointments, the order was suddenly canceled—no warning, no email, no explanation. I called customer service and got Mark, based in the Philippines, who kept me on the phone for over an hour, placing me on hold again and again. Every time I asked for a supervisor, he stalled. He refused to give his employee ID, admitted he couldn’t check inventory, and then canceled my order as his “solution.” No help, no accountability—just canceled it and told me to “call back” if I didn’t get it. When we finally reached a supervisor named Dale, we were hopeful for an actual resolution. Instead, we were told the only option was to repurchase the panels just to reschedule delivery—even though they can’t see inventory to confirm if it’s even available. When we asked how that made sense, there was no real answer—just a cold, scripted response. When we said we’d be reporting Mark for how he handled the situation, his reply? “We’re offshore.” In other words: good luck doing anything about it. I’ve been a loyal Best Buy customer for years. I even have a Best Buy credit card. But after this? I’m done. You took my money, delivered nothing, and expected me to buy it again just to “try” rebooking. Absolutely disgraceful. Shame on you, Best Buy. You let customers order items online without knowing when (or if) they’ll arrive. Your customer service in the Philippines gives false promises, treats paying customers like they don’t matter. Your offshore support is actively destroying your brand.
This review is from Samsung - Bespoke 4-Door French Door Refrigerator Panel - Middle Panel - White Glass
Posted
Dear Best Buy clients,
To better assist you with your concern, please get in touch with the Best Buy customer service department at 888-237-8289. Call us anytime, 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
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